A very good experience. Professional and and helpful. Yhis is the only place I go for glassesread more

Love their service! The girls are super nice and I'm always seen promptly. They also have the best…read moreoptions in frames on the Westbank ! Not only do they have designer, but there's many many affordable styles too. So then you can have the best of both worlds ... the fancy pair and and the pair to throw in your purse on the go! Some brands they have in store include: *Tom Ford *Tiffany's *Coach *Prada *Ray Ban *Oakley Many more!

Would strongly NOT recommend service from Premier eye care & Dr.Linda Buie their requirements of…read moreadditional service in order to provide patient with standard vision care is horrible.

I have seen Dr. Bui for over 15 years. She is truly the best! I haven't lived on the westbank in 9…read moreyears and I still go just for her services.

Made appt for follow up on developing cataracts. First visit to an opthomologist since moving to…read moreLouisiana. Waited 3 months for an appointment with Dr Killeen, who came recommended, only to arrive and find out I was confirmed with Dr Leftwich. I was told if I had wanted Dr Killeen, I would have had to wait a year. By the end of the visit, I was smitten with Dr Leftwich. Plenty of parking. Well lit, spacious waiting room. Still had paperwork to complete, even though I had pre-registered. Receptionist was a bit frazzled but and told me when I said the name of our insurance wasn't the right plan that it wouldn't really matter. I told her there was a difference and sat down. We all have our days. Once I was called back, which was after my appointment time, the nurses were super efficient, friendly, willing to answer questions and talked me through each step of the process. And it was a process, but it appears they have it down. Immediately felt comfortable with Dr Leftwich, and by the time I left felt confident I knew/know the status of my eyes. He was also able to put a name to a spot in my eye that other doctors for the past 20 yrs have told me, "Keep an eye on it." Check out was quick and I was offered portable sunglasses, which I totally used. Going back for a 6 mon on the spot, and I'm a satisfied and hopefully permanent patient.

Every time I come here I wait for almost an hour to see the doctor. These are routine check ups…read morefor pressure because I have glaucoma. Its so frustrating to wait with no estimation of time.

I have been a patient for a few years and I am completely satisfied with the care I receive. Dr…read more Lanous is extremely knowledgeable and a very compassionate physician.

Went to him with a stye (chalazion) and was told I could have it cut/drained or have a steroid…read moreinjected. The ladder "would be less painful and leave a small mark under my eye for about 2 weeks". 5 months later and I still have a bright white sack of steroid fluid under my eye that looks like a pimple. It has barely changed since the day it was put in. After inquiring about it several times, I was told to be patient and put makeup on it. I would have NEVER chosen to go this route had I been told I might have this for months, years or even permanently. Very disappointed with how this turned out. Update: Perhaps due to this review, his office refunded my co-pay. He also called and asked to have another look, but I had already started to see another eye doctor.

If I could give Dr Leadear negative stars I would. 30+…read moreyears ago I was scheduled to have RK surgery with Dr Mc Donald, supposedly one of the top doctors for RK surgery at the time. For some crazy reason she allowed Dr Leader to perform my RK surgery and he ruined my eye. 30+ years later my vision is impossible to correct with contact lenses or glasses and my eye is in constant pain. I should have sued him into bankruptcy, but I was young, dumb, and too forgiving. Avoid Dr Leader, he butchered my eye.

While the doctors maybe skilled; the staff which is in charge of appointments, securing your…read morewritten prescriptions, filing insurance, notifying the doctor of crucial medical records, providing billing information etc tend to make your experience a living hell. Do not expect any aspect handled in a simple phone call, email or personal visit to be seamless. Prepare to run the gauntlet of stress filled run arounds; passing the buck from one person to the next, unreturned phone calls & emails and a relentlessly annoying phone menu.

I am now blind in one eye after a misdiagnosis and subsequent incorrect treatment from this doctor,…read morewith whom I was a patient for 8 years. When I suddenly developed a new serious condition, he insisted he was right and I was wrong about the cause. Everything he did made me worse until the eye went totally and permanently blind. Always trust your gut, like I should have in this case.

They squeezed me in on an appointment very last minute and were incredibly helpful throughout the…read moreentire experience. They helped me locate the exact frames I wanted, and even fixed and tightened my broken glasses (that were no longer under warranty) completely free of charge. Will definitely return here for my next pair!

I have been a loyal customer of America's Best (AB) for years. Throughout those years, I've spent…read morethousands of dollars on exams, eyeglasses, and contacts. Just recently, I logged into my AB account to obtain my prescription in my patient portal; however, the current prescription had not been updated since my last exam. In needing new contacts, I reached out to my store requesting that my patient portal be updated with my most recent prescription. I was informed that the store does not update the portal and was instead given an 800 number to call for my request. I called the number several separate times and spoke to several customer service reps who all spouted the same story. They too do not update the patient portal. Hmmm...and I guess the elves responsible for it have been far too busy helping the shoemaker, huh? I was informed that the only way the portal could be updated is by placing an online order through AB. Then and only then would my prescription be updated. I kindly let the rep know that I do not wish to purchase contacts through AB but through another site; however, I'll need a valid, unexpired prescription in order to do so. The response I received was to call my store back and request that my portal be updated. I guess I could go back and forth between calling my store and the 800 number, but I have better things to do...such as watching grass grow. I find it hard to phantom that NO ONE at AB can update a patient portal. Not only is that request inconceivable, but I was further told that they cannot email me my prescription due to HIPAA laws. I could, however, obtain my prescription via fax. First of all, the speal about violating HIPAA laws is a bold-faced lie: Sending PHI via unencrypted email does not violate HIPAA, but businesses must take reasonable steps to ensure patients understand and acknowledge the risk of unsecured email transmission. The OCR provided this guidance because they want patients to be able to easily receive their PHI in accordance with their "right to access" their PHI. This means if a patient requests their records be delivered via unencrypted email, the business must comply with the request, but only after assurance from the patient that they understand the risk of unsecured email. Denying a patient their access request be sent via unsecured email could mean an OCR complaint. Further, what year are we living in? Who still actually has access to a fax machine? Perhaps at the office? It makes absolute perfect sense to me that my prescription can be faxed to a fax machine that all of my colleagues have access to; however, emailing it to my personal, private email account is out of the question (eye roll). Hey - I have no qualms about someone hacking into my email to obtain my prescription. Other than the actual prescription details, it contains my name and DOB. That's it. If it's helpful for a hacker to know that the OS of my right eye is -1.50, more power to them (pun intended). Moreover, no one would have to send my prescription at all in any manner if only my patient portal was up-to-date. SOMEONE IS NOT DOING THEIR JOB... PERIOD! I have spent copious amounts of time and a ridiculous amount of effort to simply obtain MY OWN PRESCRIPTION. So, the doctors and employees of AB have access to my prescription, but I don't? Oh right, I can come into the store and pick it up. Other than a fax, that's my only other option. Let me take off of work to drive all the way over there to obtain a paper prescription that I'll need to take a pic of so I can upload it electronically. Fax machines and paper? Again, what year is this? Figure it out America's Best. In the meantime, I will no longer be a loyal client and will be taking my business, blindness, and money elsewhere. For now, I guess I'll just drive around with my poor eyesight having no contacts. That's SO much safer than violating imaginary HIPAA laws, right? Fair warning to those of you out on the road in NOLA - It's not my fault. Blame America's Best.