Dr Vincent has been my doctor since I was a very young child except for a few years I had moved out…read moreof state. Recently I was in the hospital due to my eye being swollen shut. We are not sure why it happened. Just woke up that way one morning. When I was released from the hospital the swelling had gone down to when could atleast see out it. However the hospital wanted me to see my eye doctor. So I made an appointment when I went in and was asked about my different diagnosis I had I told him I was recently diagnosed with stage 4 lung and bone cancer and was a full blown dialysis patient. He did NOT even exam my eyes that now are both swelling and are causing headaches. He claims it's be cause I needed to go to dialysis. Ok I knew I didn't that there is more going on. As suspected I didn't need to go to Dialysis. My eyes are still just as big after dialysis as before. I would NOT RECOMMEND DR VINCENT OR DR THOMPSON. Dr Thompson is alway a hour or more behind and rude as can be. This group is not worth putting yourself or love ones through the pain or trouble. In my opinion they treat terminally ill and elderly horribly and should NOT BE ALLOWED TO PRACTICE

First of all my son's appt was for 2pm. We arrived at 1:50pm and my son's name wasn't called to…read moreback until 2:30pm and again we waited. The doctor didn't enter the room until 3:45pm...a TWO hour for a 5 minute exam. I DO NOT RECOMMEND this place. I'm one and done and WILL NOT return again. Everyone that came in after my son was called to back first... I wonder why?

My yearly checkup was at 10:30 am. After 45 minute of waiting I asked why I'm still waiting. No…read moreexplanation, just you're next. I'm still here without seeing a doctor yet and it's 11:40am. Finally got seen. I'm now leaving here at 11:51am

**If you didn't receive a copy of your eyeglass prescription IMMEDIATELY after your eye…read moreexam--whether or not you asked for it--report this office to the Federal Trade Commission. They are in violation of your rights. If they sent you directly to the vision department to order glasses, report them. They are in violation of your rights. DO NOT GO TO THIS CLINIC! They are rude and negligent. 1. I visited this office. Images were taken of my eyes, and Dr. Buoch did examine them, but that's where the exam ended. He suggested that I use a higher power over-the-counter pair of readers for reading and a low-powered pair of readers for watching television. He said that if I could not find a solution I could purchase a prescription pair from them. I couldn't make the otc glasses work, so 2 weeks later, I requested my prescription. When my husband dropped in to get it, he didn't receive it from the doctor's office side. Rather, they took my chart to the vision side, had him sign in, wait behind 7 other patients, and sign a form before they released it. These steps add pressure to a patient. They make it easy to buy from them and hard to shop around. Unfortunately, I decided to return there and order glasses anyway. When I received my glasses, and they were obviously incorrect. Blurry vision. Double vision. Screens looked smeared. Lights had haloes. I called and was told to continue wearing them. I began getting headaches and eye pain from the strain. I decided to go elsewhere and pay for an exam out of pocket, just for prescription comparison. My second opinion resulted in a completely different prescription--in all categories, and I purchased new glasses there. Turns out, the refraction test was NOT done at Heitmeier, and it's impossible to receive a correct prescription without that crucial step. I have called and requested a refund. 2. Prior, I'd already had one terrible experience with them. 2 weeks after ordering my glasses, I called to see if they were ready for pickup: Receptionist: No, they aren't ready yet. Me: Okay. Is two weeks the normal turnaround time that you're seeing right now? Receptionist: Those boxes have to come in, be opened, processed, and patients have to be called. You aren't the only one waiting for glasses. Me: I understand that. I was just asking if two weeks is what you're seeing right now, or if it's a busy time and taking longer. Receptionist, with a sharpness to her tone: You're not listening to me. Me: No. I think you might not be understanding what I'm asking. I'm not complaining. I'm just curious about the turnaround time. Receptionist, after a sigh: It's been two weeks. They're not ready yet. You're going to have to call back. Me: Okay. I'm sorry if I upset you. Receptionist, with a snicker: You ain't upsetting me. But you're going to have to call back. I'm was actually shaking when I got off the phone. The whole exchange was surreal, rudeness from start to finish. UPDATE: Someone just called me back to tell me that they absolutely do not do refunds. Then, she said I could come back and have my glasses remade. When I asked how since their prescription is incorrect, she told me to bring my new one in and they'd use that--the prescription that I paid out of pocket for at another office. I can't even type that without laughing. Obviously, I told her that's silly and isn't going to work for me at all and that the least they could do is give me a refund for the amount I paid. Now, I'm waiting for yet another person to call me back. UPDATE: No one called back. They had three hours for a manager to call back before they closed for the day, and no one did. Ridiculous. Again, the least they could do is refund what I paid them directly. $146 is all I'm asking. Doesn't seem like I'm asking too much. And here I am with a retired service member's insurance, and two days after Veteran's Day, this is how they act. Shameful.

Everything for the last 30 years. Dr. Blahnik is an old school professional and very kind. His wife…read moreis awesome when she is there, his front desk girls are always helpful and charming.

Dr. Blahnik and his staff are great! I made an appointment earlier in the week to get an eye…read moreconcern addressed and the visit went great. It was super clean and they book the appointments so that you don't have long wait times. Dr. Blahnik even went above and beyond and helped me with an insurance issue that another Dr. would've missed. Highly recommend!

A very good experience. Professional and and helpful. Yhis is the only place I go for glassesread more

Love their service! The girls are super nice and I'm always seen promptly. They also have the best…read moreoptions in frames on the Westbank ! Not only do they have designer, but there's many many affordable styles too. So then you can have the best of both worlds ... the fancy pair and and the pair to throw in your purse on the go! Some brands they have in store include: *Tom Ford *Tiffany's *Coach *Prada *Ray Ban *Oakley Many more!

I have been a customer over 10 years, but unfortunately I had to leave because hey did not take my…read morenew insurance. Fast forward to today. I made an appointment 2 weeks ago, then I get a call the day before my appointment to say they did not accept my insurance. The lady took a tone when I asked her why would she wait until the day before to check my insurance? When they used to check the day you set the appointment. Mind you, one of my coworkers is also a customer and her insurance is accepted, which is the same as mine. Dr.Khong is a good doctor, however his support stall need to be reworked. This is a bad reflection on his practice. I wish I didn't have to give 1 star to write this review. Do better!!

I was going to a place (within my network) on Barataria Blvd. for years. Not only did the office…read moreactually stink but their receptionist was the most rude woman I have ever encountered ... every single time. I don't know why I went there for so long. I did a little research and saw that Dr. Khong was one of my options so I made the switch. If you are looking for a no-nonsense eye doctor that will take his time with you, go here. Dr. Khong is really nice and trustworthy. His staff are ridiculously friendly and seem like a big happy family. It is so rare to see staff like that these days. I lost my prescription and the receptionist promptly answered the phone and faxed it to me. These folks actually value your business. Customer for life. Thank y'all so much. It's not the most beautiful store front or a St. Charles Vision type of experience if that is what you're going for.

Would strongly NOT recommend service from Premier eye care & Dr.Linda Buie their requirements of…read moreadditional service in order to provide patient with standard vision care is horrible.

I have seen Dr. Bui for over 15 years. She is truly the best! I haven't lived on the westbank in 9…read moreyears and I still go just for her services.

Dr. Bloom is the best eye doctor I've ever had. He's always very thorough and listens to any…read moreconcerns I have and always answers my questions. From start to finish the whole experience is nothing less than amazing each time I go. I feel like family every time I go for a visit whether it's an annual or if I'm having issues with my eyes. Definitely recommend him as a doctor.

I love this family owned business. My whole family are patients/ clients…read more Fortunately I have perfect visions unfortunately for my family they have clear vision