From scheduling to picking up my glasses, my experience was great! The counter staff was friendly and helpful, and the eye doctor was patient and professional. I highly recommend this place. read more

Vision Optique - Eye glasses options - Optometrists Near Me - Metairie, Louisiana

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I love vision Optique they are the bomb we've been going there for a couple of years me and my girls and they're awesome don't hesitate to give them a try have a great day Thanks read more

Vision Optique - Optometrists Near Me - Metairie, Louisiana

I seen many different ophthalmologist here, but the current doctor is pretty good. He throughly explains his steps and what's going on. He also gives good advice and is very informative. The workers here are also nice and helpful. A great place to go to where you can be confident in their abilities and to receive quality service. read more

Amazing!!! We just flew in from out of town, and my special needs brother broke his glasses during the trip. We thought they were beyond repair. Walk in here, and the staff were so friendly and helpful! They immediately started to fix them. We told them we were gonna go to Five Guys to eat, and we will be right back. Drum role... the very nice women fixed them and hand delivered them to five guys! And... didn't charge us a dime. So sweet and amazing! read more

In pre-covid times, I was complaining to some coworkers about my bad luck with optical places. One suggested this place. I dragged my feet, but finally called to schedule an appointment. Man, I regret not calling sooner. They were so very friendly and helpful. Everything was explained so well. I was comforted. The gal at the front desk had my records created when I came in and had researched my insurance to get the best possible combination. My glasses arrived just as everything shut down due to the quarantine. I just picked them up. Everything was perfect. I am so glad I came here. read more

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I was in a jam because of a quick repair needed to my Rx glasses and my eye doctor not open on weekends right now. I popped in to see if they could help. Not only did Lyric cheerfully fix my glasses, the repair was on the house. She had no way of knowing I was super stressed and grieving over a sudden death in my family just days before; this sweet act of kindness made my day. Wile I was waiting, the person manning the phones was searching for someone's glasses that were supposed to be ready, genuinely concerned about finding them for her customer, and delighted when she found them. Refreshing to see. Can't comment on any other aspect of this business, but the staff here certainly are friendly and helpful! I wouldn't hesitate to try them for other services! read more

I call this company at 9:00 in the morning about some contact lenses set them my insurance information sent them by prescription so they can get back to me they did not get back to me till about 3:00 3:00 p.m. from 9:00 a.m. to 3:00 p.m. Something that they finally called me back 15 seconds they told me I needed everything I needed to hear very disappointed read more

Dr. Vally is truly the best eye doctor I've ever had! What sets her apart from the other eye doctors I've seen is that she's both super friendly AND explains things about my vision thoroughly. She treats you like you're a friend, but very professional at the same time. The whole staff is very nice, but honestly, I'd follow Dr. Vally anywhere lol!! read more

i've been going here for the past 5 years & this new doctor is by far the worst. the female doctor that had been there, left for maternity leave & never returned. this man was replaced. my appointment was absolutely rushed. he said a speech in the beginning of the visit explaining my eyes, as if he had it rehearsed for each patient. when he put the phoropter in front of my eyes, he changed the lens twice & then moved it away & wrote me a prescription. i've NEVER KNOWN EYE AN DOCTOR APPOINTMENT TO BE FINISHED WITHIN 6 minutes. hes too old . throw him out! it's absolute bullshit & I WOULD NOT RECOMMEND! they were also short staffed for the first 10 minutes of the shift due to a coworker coming in late, but it's no reason to not take the common courtesy you have as a human being & correctly examine my eyes. this is your license, my time & insurance your wasting. complete bs! ido not recommend coming here. his breath smells like A**! ALSO, get rid of the fat rude cigarette smelling lady that opens the store in the morning. learn proper manners oompa loompa, before you start aging even more horribly than you are now. tread lightly when setting an appointment for this horrible a** place! read more

I chose Vision Optique because I was on my last pair of contacts and they had an appointment available within a few days. I arrived early for my appointment to complete the paperwork and sat in their waiting room, listening to their employees gossip inappropriately until the doctor called me. They suggested I look at frames first, but the cheapest ones were $100+ and that does not include the cost of the lenses. Since I only wear glasses at night, I prefer my glasses to be as cheap as possible. So, I declined their offer. The doctor (whose name I think is Dr. Gracie) was very nice and took her time with me in the appointment. She explained everything as she did it and asked me to follow up with her in a few days about how the contacts worked out. I was worried that the doctor or other employees would try to pressure me into buying glasses, but they were fine with printing my subscription so I could go elsewhere. I would say this is a decent place for an eye appointment. Considering the other reviews, I'm not sure I would want to purchase anything else here. read more

The doctor is amazing. Most thorough eye exam in my life and first time ever getting my proper prescription. The rest of the staff seems to be mentally challenged though read more

I've been going here since I was a kid & never had a problem. One time I did not like a pair of glasses that I chose, so as soon as I left, within the hour, I called & said I did not want them. They complied & everything was good. After that I wanted my eye prescription emailed to me. I have tried contacting them 8-10 separate times within the span of 2-3 months. I still have not received it. They keep telling me that they will tell their business department to send it but I never receive it. Unprofessional. read more

I made an appointment at Vision Optique. The selection was not the greatest, but what will stop me from EVER returning is when the receptionist/worker checked me in and said "what type of insurance do you have, Medicaid?" I wanted to be flippant and give her a piece of my mind -- in hindsight I should have asked her if she had medicaid. I called the store to discuss; they never returned my call AND, I wrote them a nice note which I submitted via their "contact us" link on their website and never got a response. Customer service here SUCKS! read more

NAOMI IS A DELIGHT! SUCH AN EMPATH!!! And she really cares about the people, She is Really a Genuine people person. I think she has found her calling. Does everything she can with the insurance as well as ccx the price, and makes sure u comprehend the $$part. Not everyone is Rich. But everyone LOVES a bargain. read more

I wish i would've read these reviews before choosing this place HORRIBLE practice/business ethics. I usually yelp a place before going and too bad i didn't do it this time. I have insurance and i knew that i just needed to pay a small fee (copay) and they overcharged me, instead of $25 they charged $89. I checked with my insurance and they confirmed that i was supposed to just pay the $25. I called them back and they said "oh so sorry, you're right, we'll send you a check for $64" It's been a month and no check yet. I called and the front desk lady said "oh it is just a $64 check" I really wanted to answer "yes but that's MY $64" but instead i went ahead and disputed the charge with my bank. Please beware of this business, apparently they like overcharging! read more

The staff was very professional. Naomi was a delight serving me to work with, and very knowledgeable. However, when I returned to pick up my glasses. The girls behind the desk seem to be uninterested in customer service. They were not freindly and they made me feel like I was an inconvenience. Over all I would recomend them only if you are able to go on a day Naomi is working. read more

Love this place, doctor and staff are real friendly!!! Great atmosphere and beautiful selection on glasses and sunglasses

I wish I could give 0 or less than 0 stars. On 2-29-16 I dropped off my daughter's RX for her contacts at Vision Optique. I asked if they had a price match guarantee and was told they did. I contacted Costco and their price was much less expensive, the sales lady offered that same price. She ran my debit card without asking about insurance which brought the price down again. My card was run for the total of $190.38, which was about $95.00 different than the price we discussed, she then told me she could not credit my account and the owner would write a check for the difference and this is their policy. Today is March 14, 2016, the owner, Rod Gruenid has never contacted me, I have still not received a refund check for the difference and every time I call, I am told he mailed it from Covington, La to Kenner, La on different dates. the last I was told was it was mailed on Thursday, March 3rd. This is such a bad practice for any business and I hope there is some repercussion for this incredibly unprofessional way to handle a business. BUYER BEWARE! read more

I had my eyes checked and was fitted with glasses and contacts by Vision Optique over two years ago. The optometrist who examined me was an older gent, uninterested in my eyesight or creating an accurate prescription. The conact lenses didn't work well --- the prescription was way off because they'd run out of the right lenses. My glasses fared a little better, but over a year later the lenses themselves began to deteriorate as the layers separated, ruining the prescription. FInally the frame itself snapped in half. I've had eyeglasses that lasted for years, never such a shoddy product (or poor examination) that costs so much. There are better opticians in the area for sure! read more

I had lost my glasses and need them to drive! I had my prescription and brought it there because they said it would take 3 to 5 days to get them, which was better than anywhere else I called. Well, I ended up calling them on the fourth day and they informed me they were ready but didn't have the chance to call me. So I went in the next day to pick up my glasses. I put them on and I could see close up, but not far away. These were my distance glasses. Apparently, I had the wrong prescription! I gave them my reading glass prescription instead of the distance. Needless to say, I was pretty upset because I had already had four days go by not being able to see. The girl who waited on me was so helpful and understanding.I had to call the doctor's office and she gave them the correct prescription. They actually had the lenses in stock and she had my glasses ready for me in 20 minutes! You have definitely gained a new customer. Thank you! read more

Dr Melgar is the best! My old glasses were giving up on me and I decided to get a new pair. She was really patient and thorough with me and I ended up getting both the glasses and contact lenses! I am really happy with my purchases and will definitely recommend others to check it out! read more

I brought my son here because I was recommended by a friend who said that the optometrist here was very good with kids. I am happy to have come! The doctor was indeed very patient and works very well with kids! I will too be getting exams here. No complaints, I am just happy to have found such a patient and kind doctor. I recommend 100%! read more

We had a really wonderful experience. Naomi was fabulous, and very helpful. We enjoyed having her as our salesperson.

Very Helpful and kind while I acted like a huge baby getting my contacts for the first time. I found Vision Optique to be very reasonably priced as well. Highly recommended. read more

Outstanding customer service, broad selection of frames. Will continue to go here for my yearly eye exam.

Don't get your progressives here. They don't know how to measure your eyes. They were very nice and tried to help but just couldn't get it right. Regular glasses are probably fine here and like I said the servers were very nice. read more

I agree with the previous review. This place is terrible. I was charged for $160 in services I didn't even know were being performed until after the exam. When I confronted the manager about it, she hung up on me and said it was my fault. Any place is better than this. Save your time and money and go to one of the many places that will treat you right! read more

Go here only if you want them to bill your insurance for services NOT rendered, contacts NOT ordered, on patients NOT seen!!! Horrible. Will bring my business elsewhere next time. read more

Had a wonderful experience with Vision Optique's new physician Dr. Stanton. This is my first time with contacts and he worked with me until I was able to insert and remove my contacts. I can see clearly now!!! read more

This should really be a negative star. Definitely go here if you want to a) be overcharged & condescended to b) wait 2 1/2 hours as they attempt & fail to fit the lenses to your frames c) be told you will receive $75 back for your inconvenience, yet never receive a check d) wait for (& never receive) a phone call that they have fixed the machine that will cut your lenses, before finally being forced to follow-up yourself by phoning several times e) meanwhile endure your old lenses placed incorrectly in your frames f) have the store manager who had been handling the entire process deliberately avoid you when the lenses are finally ready g) contact the store a month later about that check and be told that only the person whose lenses were at stake could contact them, even though you had been there for the entire process AND you live at the same address AND the person's whose lenses were at stake is gone for weeks at a time for work as they very well know h) go to the store to pick up the supposed check waiting for you and have the store manager reach into his pocket to pull out cash. Yep, definitely go this place. read more