They were so friendly and knowledgeable! It was my first time there and I felt so comfortable with…read morethem. I started to explain my issues and Dr Leah was already started to gather clues on what could be wrong. I had been over prescribed, and that's why I have eye fatigue now. She talked me through my options and other questions I had, like do I wanna do LASIK? So great!!!!

Dr. Leah is amazing!!!!! I felt cared for and that she actually listened to me and took the time to…read moreexplain everything. It's so refreshing to have a new generation of doctors that are forward thinking

I have never had glasses before but it was time. I searched for the best in the area online and…read moreasked my family for a referral. All roads led to Eyecare Associates. I am a new patient. Setting up the appointment was a straight forward experience. I called in and got a receptionist right away. I was given an appointment just days away. It was fortunate considering the next available time was months away. I wanted to be seen as soon as possible and they made that happen for me. I was given great directions on how to get to the office and informed of what to expect upon my arrival. I was calmed down when I was getting anxious. I was encouraged to submit documents online in preparation for the appointment. I submitted all the documents for new patient. The day of the visit I was running late. It was my fault, had a work thing. I arrived 15 minutes after the scheduled appointment time. Before I could ask for mercy it was granted by Ms. Pineda at the front desk. I was handed the new patient forms. I was grateful. I had to refill all the paperwork because it wasn't received. Minor technical issue. Not a big deal. I waited patiently and watched the receptionist treat everyone with respect, care, and urgency. I felt like I was in a place that cares about patients. I was then admitted for testing and quickly got to Dr. Thibodaux. He was great with me. He shared a ton of knowledge with care and made me feel comfortable with the news. I avoided eye dentist before because of prior experiences with healthcare professionals. This more than restored my faith. I am glad I went there. I got the care I wanted with the knowledge I need to improve my overall health.

While the actual interaction with the ophthalmologist Dr. Kurica was pleasant enough, I felt the…read morestaff unprofessional and the scheduling of appointments severely lacking in customer service. Bathroom was in need of attention. It is a large practice. I wanted to go to the uptown office but because I wanted evaluation for cataracts, I had to go to the Metairie office. I was seen by a technician who wore sweatpants as a uniform. Seriously? She did the refraction. Several times I told her that the images were NOT clear to me. Eyes examined and seen by Dr. Kurica who said I didn't have cataracts. Great. Given an rx and he said, "It's practically the same as your old one; I just tweaked it a bit". Got glasses made at Costco and the rx was WAY off. Costco said there was a BIG difference between previous rx and new one. Definitely not a "tweaking". Tried to get a return appointment for correction and was told I had to see same doctor and got an appointment for 3 weeks later! For second visit, the waiting room was completely packed. Several people in wheelchairs. Was seen by same technician as first time. When I explained my situation she immediately blamed Costco for error. When I pointed out that the rx he gave me was significantly different from my previous rx, in spite of him telling me he only "tweaked it", she said, "Well his idea of tweaking is bigger than our idea of it". ???? Went back to waiting room but it was so crowded I chose to wait in the hall. Looked like a COVID factory in there. My appointment was at 1:45. By 3:00 I still had not seen the doctor. I asked a few times about the delay and was told they were really busy (obviously). Clearly he was over scheduled. Finally I grabbed the doc between exam rooms and told him I'd been there since 1:45. Shortly after I was roomed. Doctor came in and did his own refraction and admitted the technician did it wrong. Gave me new rx. So I had two visits and an afternoon blown because of technician's incompetence. Not to mention time and material wasted by Costco. Now I have to go back and get another pair. I do not recommend this practice. No offense to Dr. Kurica but his staff needs training and improved dress code to look professional, and scheduling needs correction.

These guys have been taking care of mine and my family's eyes for a few years now and all of us are…read moreso happy with the level of service we've received. Everyone is professional, kind, and knowledgeable. Most importantly, we have all been made to feel as though we matter and our care is truly the most important part of the business. Recently I was talking to a friend of mine who lives pretty far away. We came to the realization that we were both patients. Although there are many practices much closer to her home, she wouldn't think of making a change. Truly a gem.

Visited this office recently to become re-established with an optometrist after relocating from out…read moreof state. The staff were friendly and Dr. Mike was great. Will return for my next annual appointment! :)

I have quite a few issues with my eyes including dry eye and it flares up with inflammation from…read moretime to time - literally when the wind blows. I walking in, it was a December day, and I found the office was pretty HOT.I didn't think it was that cold out to be that hot inside, but maybe the ac was out or something. The medical secretary or receptionist, had greeted me, but there wasn't much warmth coming from her - no pun intended. Maybe she was hot but regardless, it didn't feel like a very welcoming atmosphere as my first impression. I went to get my eye pressure tested as that is routine for my eyes. And the antiquated machine they use, blows air into your eyes to capture the pressure. At least she warned me and I hesitated but went ahead with it. It freaking really BLOWS AIR! Which I am sure included dust with that air, and with my allergic conjunctivitis condition, makes everything worse. And I already had inflammation going on as it was. That was one of the reasons for my visit, to see if there was anything new in the world of dry eye for inflammation and to get an eye exam. After that somewhat painful eye pressure test, I go to the back to see the doctor, mentioned to him I did not like that machine for the eye pressure - that really, they should be using the gun test or the light test like every other eye doctor uses. He apologized, but the damage was done. He goes ahead and does the eye exam not addressing my inflammation or that it could affect my eye exam. He was a good listener at least and offered some other dry eye relief ideas. So, a couple of days later, my eyes were so much more inflamed from that eye pressure blower, I had to go to another eye dr for steroids and after a week of that, got another eye exam when the inflammation was finally down and it was completely different than the one, I got here. This trip was a total waste of time and only caused more discomfort. I really hope they no longer use that eye pressure blower machine and I am just glad it was not worse.

Here with the kiddo and was met with very prompt and friendly service upon entering this…read moreestablishment. Thankfully, I do not need glasses at my tender age of 46 lol but who knows the future except God. So, while the wait was a bit longer than usual (per the assistant), she was able to get her glasses today, YAY!! That was a definite plus for us! According to the other reviews and his assistant, Dr. Tran is pretty good at what he does and his compassion appears to extend to every patient. From what I'm told, he also knows how to identify issues of the eye, just like any ophthalmologist. Seems like I'll be making an appointment for a wellness exam here soon and I feel comfortable recommending this optometrist for your eye care needs.

Asked for referral once after I saw her. Never got it. Again almost a year later I asked her to fax…read morea referral to someone in my insurance network and not to one of her colleagues. Six times maybe even seven. I emailed three times and texted her office several times. Nothing. So yucks to her and unprofessional behavior. Also, just bizarre way to run a business. Don't go here. They seem OK but unless they're selling you something, they stink.

after placing an order for my glasses, two weeks past and they were supposed to arrive they…read moreinformed me they haven't even put in the order, then clarifying that they have rust order the pair of glasses and then choose the wrong pair of glasses that I originally decided on and it turns out they didn't even rush order it having to wait over a month and a half for a pair of glasses that I require to work with it is unprofessional and unacceptable that this is the type of service you will receive by eyes on canal

Went to my eye doctor for my eye appointment after I scored some pretty cool frames at an online…read morelocation... They probably don't want me to tell you that. I have to add they have a huge selection of frames. I just wanted what I wanted. The doctor was pretty cool she waited to go eat lunch because I came in early and took me for my appointment. That's when I won't say it took a turn for the worse but it's the part that I don't like. I don't like sales people and the person that orders your glasses is just that, trying to sell you everything that you could possibly get. My first invoice was $300. I said what on earth am I paying for I have insurance I shouldn't be paying for anything. After I was explained that I would be paying for a warranty, some special lenses, and all kinds of the crazy stuff that they wanted to sell me I took it all off and walked out of the door not paying anything. Now, I know some of you would like to have all the wonderful features on your glasses I felt that I did not need the extras. They would've had five stars if they would not have tried to sales pitch me to death. I love my glasses and it only took a week to get them back! Amazing service! Let the customer decide whats best after the choices are laid out. I promise you will get a better response.

I will never recommend this location nor the this company. I've been to several of their locations…read morein New Orleans area mainly because of convenience for whichever area I might be in during the recommended time. But this visit started rocky from the initial appointment which was rescheduled then canceled ( St. Charles location) then scheduled again at another location (Kenner) then was canceled as well. Finally at Severn, which is why I'm writing this review... the Dr. was very cold and unfriendly I guest since I was her last appointment before closing and perhaps she was ready to go. But then don't take it out on your patient. Then they send you to sales person who will try to talk you into buy glasses that you don't need nor want, by stating that your benefits will be covering the cost ( lies). This woman with thick eyebrows told me that I could get Ray-bans sunglasses with the insurance and I would get the tinted lens and the clear prescription lens for the cost covered under my insurance (ALSO LIES). There is more to this story of the horrible experience with office and the sales people but I'm exhausted just retelling the story. I will not recommend this place.

Bought local name-brand Krewe frames and thin transition lenses. Joanne was extremely helpful in…read moreexplaining my benefits and exploring best options. I have a very high prescription and require specialty lenses so I was very excited that I could get everything fulfilled here. I'm very particular about the look of my lenses and options here are very nice, wide range including high-end options as well as more affordable frames.

From the owner: Ochsner has vision centers in several locations across southeastern Louisiana. The Vision Center…read moreoffers patients a one-stop-shop for all their eye care needs from prescription eyeglasses and sunglasses to contact lenses and eyewear accessories. We sell designer frames such as Rayban, Tiffany, Coach, Tory Burch, MODO, WOOW and many more. We also offer top quality Varilux Lens. We accept several insurance plans including EyeMed, Davis Vision, Spectera, VCP, AlwaysCare and Humanna Gold. We have special sales and discounts everyday for customers that are not using insurance.

Way Expensive, slow getting the glasses, so far it's been 15 days and still no glasses they said a…read moreweek to 10 days. Did not have the frames they listed on their website. Said l didn't have vision insurance. I did, it turned out they just didn't want to accept the version of Humana I had. They could have just said that. They are even in the Humana network. Took me several days to figure that out and numerous calls. Obviously I would stay away. I had to get new glasses and was over a barrel couldn't get Appointment at Oschner for 3 months.

Very professional and fun for an eye doctor appointment. Let me try any glasses and any color…read morecontacts I wanted. Also great at accurate prescriptions... that's probably what I should have led with but I was excited about the color contacts. Lol

I've gone to this place for years and I highly recommend them. Not only have I gone to them for…read moreglasses and regular examinations, but Dr. Hood was such a big help when I scratched my eye. She met with me on Mother's Day. Then, she even called as a follow up to see how I was feeling and gave me her cell phone number for an emergency. Her customer care is impeccable and I highly recommend her!

It is a tiny location near bonnabel on vets. The staff were very friendly. The doctor was patient…read morewith my 10 year old during her eye exam. I left feeling that her results were accurate. The selection of glasses are outdated and slim. Alot of frames were the same just in different colors. I was told they would arrive in a 7-10 days when it ended up being over 2 weeks.

7 years ago I was sent to dr.cohen per my Healthcare at the time. The young woman in the front…read moreoffice was rude and condescending. The doctor during his exam of my eyes was professional, until he called me boy As athen 70 year old black man, I was stunned I ordered my glasses,picked them up when ready, Never to return . Sorry I'm not blue eyed ,he should lhave a conferate flag at his location to give c people of color a sign to what to expect

This was my first time seeing an eye doctor in about 3 years and by chance had set my appointment…read moreup with Dr. Charles Cohen. He went through absolutely every eye test he had up his sleeve, was very professional, and explained everything he was doing in detail so I understood. I not only recommend Dr. Cohen but plan on having all future eye exams with him because of how well he conducts himself and his professionalism. My review is for an eye exam specifically; I did not get (nor needed to get) fitted for contacts/glasses in their retail section so I cannot comment on that.