Asked for referral once after I saw her. Never got it. Again almost a year later I asked her to fax…read morea referral to someone in my insurance network and not to one of her colleagues. Six times maybe even seven. I emailed three times and texted her office several times. Nothing. So yucks to her and unprofessional behavior. Also, just bizarre way to run a business. Don't go here. They seem OK but unless they're selling you something, they stink.

after placing an order for my glasses, two weeks past and they were supposed to arrive they…read moreinformed me they haven't even put in the order, then clarifying that they have rust order the pair of glasses and then choose the wrong pair of glasses that I originally decided on and it turns out they didn't even rush order it having to wait over a month and a half for a pair of glasses that I require to work with it is unprofessional and unacceptable that this is the type of service you will receive by eyes on canal

Way Expensive, slow getting the glasses, so far it's been 15 days and still no glasses they said a…read moreweek to 10 days. Did not have the frames they listed on their website. Said l didn't have vision insurance. I did, it turned out they just didn't want to accept the version of Humana I had. They could have just said that. They are even in the Humana network. Took me several days to figure that out and numerous calls. Obviously I would stay away. I had to get new glasses and was over a barrel couldn't get Appointment at Oschner for 3 months.

Very professional and fun for an eye doctor appointment. Let me try any glasses and any color…read morecontacts I wanted. Also great at accurate prescriptions... that's probably what I should have led with but I was excited about the color contacts. Lol

‍‍great service and the selection is stellar. Value? It's a…read morebit expensive. I got two pair and spent $2500.00

I absolutely LOVE LOVE LOVE this store and the two owners Starr and Paul!! They have curated a…read morewonderful creative museum of epic eyewear! They have a few of the normal pieces you can find in other independent eyewear stores and a whoooole lot of frames you won't find anywhere else. I have a massive independent eyewear collection and just when I thought I had it all, Starr and Paul opened my eyes to a whole new galaxy of super groovy eyewear. If you are in New Orleans and looking to up your eyewear game or live in any part of the world and want a fun eyewear stop, go see Starr and Paul. I am 100% confident you'll be glad you did!!

I bought a pair of KREWE frames as a celebration for myself. I'm a single mom, my daughter just…read moreturned 1, and this past year I've accomplished more than I ever thought possible. I deserved something nice. I loved those sunglasses. Recently, during the typical chaos of taking an almost-14-month-old to the park, they were misplaced. Somewhere between snacks, toys, stroller straps, and a fussy toddler, they disappeared. I reached out to KREWE to ask about their replacement warranty, and they explained that the warranty only applies to damaged frames that can be sent in for repair. I was devastated. They kindly offered me a 20% discount toward a replacement pair, but I decided to explain my situation a little further. Buying another expensive pair of sunglasses just isn't realistic for me right now. As a single mom, these were truly one of the nicest things I've bought myself in a very long time. And ironically, my daughter was the one who misplaced them -- let this be your reminder to never hand a toddler something valuable, no matter how fussy they are. Within an hour, I received another email from KREWE telling me not to worry -- they would be sending me a replacement pair free of charge. I genuinely broke down crying. It's so rare these days for brands to look beyond dollar signs and treat customers like actual people. That kindness meant more to me than they probably realize. My replacement pair arrived in the mail today, and I'll recommend KREWE forever. Not just because the quality is incredible, but because kindness like that matters.

This was an amazing shopping experience! The storefront is extremely adorable, with two stories and…read morea balcony. Every aspect of the place, from the furniture to the fixtures, is so chic. We visited while wandering around for my friend's bachelorette party, and the people working went above and beyond to give us a memorable time. While our group tried on sunglasses, Tim offered us frosé and another woman working even popped a bottle of champagne to celebrate with us! I was blown away at how stopping into a store turned into one of the highlights of our trip.

First time coming here. They was able to accommodate me with a very high prescription. The doctor…read morei saw was super sweet. It was some.wat crowded but judging from my experience.eye one love's this place. But the wait wasn't long at all. My entire visit including a detailed eye exam with a complimentary pair of contacts was less than an hour

Great eye doctors, great staff; consistent service and very friendly. I have been a patient for…read moreyears.

Awful customer service. Twice I have called to book an eye appointment, and twice I took off work,…read moreshowed up only to be told they had not booked enough time so the appointment was cancelled and would have to be rebooked. It took over a month for my contacts to arrive, and the prescription was off, so I could not read. When I called, I was told the doctor had moved to another location, so they could not handle it. My experience with this location was awful

St Charles Vision is now My Eye Doctor. First I only went for glasses. I had been going for years…read morebut I will never step in there again. I went to get my glasses a woman says come to end of counter as I needed to see if was right on my ears. I said I need to sit. She didn't come from behind the counter she had a very nice man come. I questioned why did you all not follow the prescription from Dr. as they didn't add reading part to the glasses. I was upset. I was in the process of buying reading glasses. Woman across the room slams her hand on counter says what's the problem. I was about to buy the glasses. She was so rude I said never mind to the man I left the reading glasses. I told man I wasn't upset with him. I will never be back in there ever. She also hadn't credited me for another pair of glasses they couldn't get until weeks later and was when I went in. She had such an attitude. If she was the manager her people skills are awful.

I have quite a few issues with my eyes including dry eye and it flares up with inflammation from…read moretime to time - literally when the wind blows. I walking in, it was a December day, and I found the office was pretty HOT.I didn't think it was that cold out to be that hot inside, but maybe the ac was out or something. The medical secretary or receptionist, had greeted me, but there wasn't much warmth coming from her - no pun intended. Maybe she was hot but regardless, it didn't feel like a very welcoming atmosphere as my first impression. I went to get my eye pressure tested as that is routine for my eyes. And the antiquated machine they use, blows air into your eyes to capture the pressure. At least she warned me and I hesitated but went ahead with it. It freaking really BLOWS AIR! Which I am sure included dust with that air, and with my allergic conjunctivitis condition, makes everything worse. And I already had inflammation going on as it was. That was one of the reasons for my visit, to see if there was anything new in the world of dry eye for inflammation and to get an eye exam. After that somewhat painful eye pressure test, I go to the back to see the doctor, mentioned to him I did not like that machine for the eye pressure - that really, they should be using the gun test or the light test like every other eye doctor uses. He apologized, but the damage was done. He goes ahead and does the eye exam not addressing my inflammation or that it could affect my eye exam. He was a good listener at least and offered some other dry eye relief ideas. So, a couple of days later, my eyes were so much more inflamed from that eye pressure blower, I had to go to another eye dr for steroids and after a week of that, got another eye exam when the inflammation was finally down and it was completely different than the one, I got here. This trip was a total waste of time and only caused more discomfort. I really hope they no longer use that eye pressure blower machine and I am just glad it was not worse.

Here with the kiddo and was met with very prompt and friendly service upon entering this…read moreestablishment. Thankfully, I do not need glasses at my tender age of 46 lol but who knows the future except God. So, while the wait was a bit longer than usual (per the assistant), she was able to get her glasses today, YAY!! That was a definite plus for us! According to the other reviews and his assistant, Dr. Tran is pretty good at what he does and his compassion appears to extend to every patient. From what I'm told, he also knows how to identify issues of the eye, just like any ophthalmologist. Seems like I'll be making an appointment for a wellness exam here soon and I feel comfortable recommending this optometrist for your eye care needs.

Would strongly NOT recommend service from Premier eye care & Dr.Linda Buie their requirements of…read moreadditional service in order to provide patient with standard vision care is horrible.

I have seen Dr. Bui for over 15 years. She is truly the best! I haven't lived on the westbank in 9…read moreyears and I still go just for her services.

I have never had glasses before but it was time. I searched for the best in the area online and…read moreasked my family for a referral. All roads led to Eyecare Associates. I am a new patient. Setting up the appointment was a straight forward experience. I called in and got a receptionist right away. I was given an appointment just days away. It was fortunate considering the next available time was months away. I wanted to be seen as soon as possible and they made that happen for me. I was given great directions on how to get to the office and informed of what to expect upon my arrival. I was calmed down when I was getting anxious. I was encouraged to submit documents online in preparation for the appointment. I submitted all the documents for new patient. The day of the visit I was running late. It was my fault, had a work thing. I arrived 15 minutes after the scheduled appointment time. Before I could ask for mercy it was granted by Ms. Pineda at the front desk. I was handed the new patient forms. I was grateful. I had to refill all the paperwork because it wasn't received. Minor technical issue. Not a big deal. I waited patiently and watched the receptionist treat everyone with respect, care, and urgency. I felt like I was in a place that cares about patients. I was then admitted for testing and quickly got to Dr. Thibodaux. He was great with me. He shared a ton of knowledge with care and made me feel comfortable with the news. I avoided eye dentist before because of prior experiences with healthcare professionals. This more than restored my faith. I am glad I went there. I got the care I wanted with the knowledge I need to improve my overall health.

While the actual interaction with the ophthalmologist Dr. Kurica was pleasant enough, I felt the…read morestaff unprofessional and the scheduling of appointments severely lacking in customer service. Bathroom was in need of attention. It is a large practice. I wanted to go to the uptown office but because I wanted evaluation for cataracts, I had to go to the Metairie office. I was seen by a technician who wore sweatpants as a uniform. Seriously? She did the refraction. Several times I told her that the images were NOT clear to me. Eyes examined and seen by Dr. Kurica who said I didn't have cataracts. Great. Given an rx and he said, "It's practically the same as your old one; I just tweaked it a bit". Got glasses made at Costco and the rx was WAY off. Costco said there was a BIG difference between previous rx and new one. Definitely not a "tweaking". Tried to get a return appointment for correction and was told I had to see same doctor and got an appointment for 3 weeks later! For second visit, the waiting room was completely packed. Several people in wheelchairs. Was seen by same technician as first time. When I explained my situation she immediately blamed Costco for error. When I pointed out that the rx he gave me was significantly different from my previous rx, in spite of him telling me he only "tweaked it", she said, "Well his idea of tweaking is bigger than our idea of it". ???? Went back to waiting room but it was so crowded I chose to wait in the hall. Looked like a COVID factory in there. My appointment was at 1:45. By 3:00 I still had not seen the doctor. I asked a few times about the delay and was told they were really busy (obviously). Clearly he was over scheduled. Finally I grabbed the doc between exam rooms and told him I'd been there since 1:45. Shortly after I was roomed. Doctor came in and did his own refraction and admitted the technician did it wrong. Gave me new rx. So I had two visits and an afternoon blown because of technician's incompetence. Not to mention time and material wasted by Costco. Now I have to go back and get another pair. I do not recommend this practice. No offense to Dr. Kurica but his staff needs training and improved dress code to look professional, and scheduling needs correction.

First of all after saying they accepted Medicare in their advertisement they refused to do it when…read moreI got my glasses. I paid full price. After specifically saying, I did not want tinted lenses, they gave me tinted lenses. They said they gave me new lenses. My ophthalmologist looked at my glasses and said no they didn't give you new lenses. They just cleaned the film off which is why my vision has been blurry for the last two years. Plus, I was told that they gave me the wrong prescription. This is an awful awful place. Do not use this place. The worst experience I've had in 70 years of wearing glasses. I only put one star because the review won't come up without it if I could've given them a minus I would've.

I needed a new prescription for my contacts, and after calling my usual optometrist only to find…read moreout that the next available appointment was in March, I turned to Yelp for alternatives. I was fortunate to secure a Saturday appointment for the very next day, which was incredibly convenient. The professionalism exhibited by both Zeta and Dr. Beam was exceptional, making me feel comfortable and well taken care of during my visit. The eye exam was pretty standard but what stood out was the retinal imaging technology they used, which I found to be a much-needed upgrade from the traditional eye dilation method. I was also pleasantly surprised to receive a pair of free sunglasses with my one-year contact lens order. I highly recommend their services to anyone seeking eye care. The blend of professionalism, new technology, and great perks (including plenty of parking on Magazine Street) contributed to a truly outstanding experience!