Dr. Caplan is such a great doctor as is his son. They are both so caring and thorough. They really…read moretake time with the examinations. I would highly recommend them both.

caplin eye clinic has found a new charge to add eye surgery $900 for an enhanced surgery suite fee…read morea comfortable chair water and a pill . just better than the parking lot the person with you can walk you to your car. I call this a scam there is no code and the insurance company will not pay.

Nope -- this practice is not it. The office and billing are a total mess. I went in for a simple…read moreeye exam so I could get new glasses. Easy, right? Apparently not. Weeks later, I got a surprise bill and was told -- by billing, not my doctor -- that I supposedly have a "medical" eye condition. News to me! The doctor never mentioned it, never treated it, and yet that's how they coded the visit. Because of that, my regular eye exam wasn't covered by vision insurance. So now I've got no diagnosis, no treatment, and no answers -- just another bill and a lot of unanswered calls. If you value transparency and communication, look elsewhere.

The office is poorly run. Dr. Bolton is great, thorough but an appointment should not be almost…read moretwo hours. Check out women is rude. I think that area is understaffed. Lots of other staff so not sure what they do. I dread my appointments.

LASIK eye correction surgery. Dr Singer is known throughout the region for being the best at…read moreLasik. I first heard about Dr Singer from my boss and a close friend of mine who both had the surgery done by this Dr. For a few yrs I've been interested in the surgery and recently I finally inquired about it. There are a few companies in the area that specialize in Lasik, but there are so many hidden costs that are not mentioned until it's too late. As advertise by multiple places, $299 an eye is not the actual cost. Expensive exams, medications, Dr visits, and different eye strengths, can cause the price to reach higher then what is in your initial budget. I signed up for the free consultation and met up with the office staff, and I was given a go ahead that my eyes were healthy enough to get the surgery. I was given two options to go with for the surgery but the doctor saw that I may have glaucoma so he told me that the bladeless version of Lasik would be best for me, due to the pressure that would be involved in the surgery. The bladeless surgery is a bit more pricer then the normal Lasik surgery. Dr. Singer knocked off $500 of the price and I decided that since it was only a few dollars passed my budget, I would still be able to get the surgery. On the day of the surgery I went in for 3 o'clock. I was given medication to help me relax and an hour later I was ready for surgery. I was scared out of my mind before the medication kicked in, but once I relaxed I had no worries. The first step of the procedure I was placed on a table for the first part of the surgery which was the part where my the machine is placed on your eye and the pupil is cut. It only took less than a minute for each eye. The staff walked me over to the second table where the flap was folded back and the laser did it's magic. That step only took about 4 minute for each eye. And believe it or not I was finished. The prep time and waiting for the meds to kick in is the reason there is a 3 hr duration. The recovery time for my surgery was only that evening and night. I was given sleeping pills right before I walked out of the doctor's office. By the time I got to my house I was ready for bed. It was extremely recommended that I sleep through the night and that I did. The next morning I awoke and my vision was a bit blurry but that was only because I had transparent bandages on my pupils. The last step for the whole process was to get the bandages off of pupils that I did not even know I had on. I was only told that I had bandages on my pupils when I got them off on this follow-up day right after the surgery. Once they were removed the blurriness that I experienced that morning and immediately after, was gone. My vision correction surgery, was complete. It's been 4 weeks since my Lasik and I am extremely proud of the decision I made to get the surgery, there are no regrets. This is my personal experience with Dr. Singer, of course everyone situation and cost may be different. Money spent..... $150 (for the expensive photos that were needed to be taken for eye health issues. That was my deductible from my health Insurance plan that the doctor was able to use) (LASIK is not covered by any insurance plans) $150 (the eye evaluation after it is determined that I was a candidate) $3150 (Bladeless LASIK...the price for both eyes, but the Dr. gave me $500 off) $418 (medication, $210 eye drops, $192 for eye drops, and $16 for sleeping pills, but with the coupons that the doctor gave me at the pre-op, my medication cost ended up being only $50. (Please get those coupons!!) My current vision should last 10+ yrs depending on my aging process. I've had not one problem since the surgery. If I have to get my eyes corrected again, I will definitely be back to Dr Singer.

Brought my son to Dr Singer on a recommendation from a friend and he's gone from 20/400 vision to…read more20/40 and still improving 4 months out. Comparing cost to a lifetime of purchasing glasses, it's very reasonable.

Everything went well and Dr Dimitri is a wonderful doctor. He diagnosed the cause of my poor vision…read moreand with a lazer procedure, eliminated my need for glasses. He is thorough and caring. He also has a great sense of humor!

First of all, when you hire support staff, they are supposed to understand the basic workings of…read moreinsurance claims. If they don't, then they shouldn't be handling anybody's insurance claims. Second, if you don't want to have people use certain insurance or parts of certain insurance, then post it on your website and take yourself off of the insurance company's website. I spoke with my excellent insurance I have since I retired as a federal agent. This insurance company (Aetna Preferred) informed me that you choose to stay on their website. My wife also has what they call an EYEMED Identifier number which specifically covers her for great eye care. My wife has been going to you for a while. Insurance seems to be an issue with your Business. I never have issues with other places.. If you choose just to take primary medical insurance, then let the customers know. Don't treat the insurance companies like a buffet And pick and choose what parts of what insurance are you going to take. Incidentally, The reason "I"only went there once was because of a similar insurance snafu with MetLife under my fed coverage. It took 20 minutes for the lady at the desk to figure out that I was covered. My wife continued to go there because she liked the convenience and the service. The people who handle insurance need to be schooled and how to handle claims and how to look up who's covered and who's not. Bottom Line. It shouldn't be a task just for a simple eye exam or any eye care. Feel free to call me anytime about this.

The worst office staff. Operator refused to verify insurance. She said she was to busy and I…read moreshould pay cash

Be leary of this doctor. My experience with her as she cared for my mother was horrible. She…read moremisdiagnosed my mother for an eye disease and treated her with high doses of steroids, which took a major toll on her overall health. I had a chance to meet her at what wound up being my moms last doctors appointment with her. I couldn't understand how the numbers she based my moms plan of care on seemed to fluctuate and her biopsy was inconclusive yet she was treated so aggressively. Dr VIves was very defensive and it didn't sit well with me that her doctor seemed to not take my mom's health all that seriously. When we got a second opinion, the doctor was unsure that my mom had the disease but highly recommended coming off the steroid. At about the same time my mom asked Dr Vives to be placed on a different medicine and Dr Vives obliged. Unfortunately for my mother, she was told the incorrect dose, which after a matter of weeks ate at my mothers colon and she now has an ostemy bag. A year after being treated and being weaned off the medicine she placed her on, my mom shows no signs of having the disease that started this all off. It breaks my heart constantly that this woman, who appears over worked and under staffed (with all the patients it appears she can afford to hire more help) treated my moms health so carelessly like she was just a number or maybe even just a dollar. It concerned me the number of kids she saw. If you decide to see this doctor or are seeing this doctor, make sure you get a second opinion ASAP. I personally can't say anything nice about her from my experience and I'd give her zero stars if I could. KKi

From scheduling to picking up my glasses, my experience was great! The counter staff was friendly…read moreand helpful, and the eye doctor was patient and professional. I highly recommend this place.

I love vision Optique they are the bomb we've been going there for a couple of years me and my…read moregirls and they're awesome don't hesitate to give them a try have a great day Thanks

Way Expensive, slow getting the glasses, so far it's been 15 days and still no glasses they said a…read moreweek to 10 days. Did not have the frames they listed on their website. Said l didn't have vision insurance. I did, it turned out they just didn't want to accept the version of Humana I had. They could have just said that. They are even in the Humana network. Took me several days to figure that out and numerous calls. Obviously I would stay away. I had to get new glasses and was over a barrel couldn't get Appointment at Oschner for 3 months.

Very professional and fun for an eye doctor appointment. Let me try any glasses and any color…read morecontacts I wanted. Also great at accurate prescriptions... that's probably what I should have led with but I was excited about the color contacts. Lol

Misrepresented billing. Stated one flat charge at the begining of treatment then charged more…read morebefore we left. Then two years later we just received an additional bill for services. First notification. Obviously a ploy to squeeze just a little more to try and avoid a credit blimish. Terible bedside mannor, basically accused patient and patients doctor of malfeasance. Has or had a large vitamin supplement display in lobby, obvious side hussle. Creepy. We found another care giver that even though we had to go to Northshore we are very happy with.

Very thorough and efficient care. Getting shots in the eye is not fun but the doctor explains in…read moredetail all that is necessary and advances seen from visit to visit. The staff is very helpful, friendly and efficient as well.