Made appt for follow up on developing cataracts. First visit to an opthomologist since moving to…read moreLouisiana. Waited 3 months for an appointment with Dr Killeen, who came recommended, only to arrive and find out I was confirmed with Dr Leftwich. I was told if I had wanted Dr Killeen, I would have had to wait a year. By the end of the visit, I was smitten with Dr Leftwich. Plenty of parking. Well lit, spacious waiting room. Still had paperwork to complete, even though I had pre-registered. Receptionist was a bit frazzled but and told me when I said the name of our insurance wasn't the right plan that it wouldn't really matter. I told her there was a difference and sat down. We all have our days. Once I was called back, which was after my appointment time, the nurses were super efficient, friendly, willing to answer questions and talked me through each step of the process. And it was a process, but it appears they have it down. Immediately felt comfortable with Dr Leftwich, and by the time I left felt confident I knew/know the status of my eyes. He was also able to put a name to a spot in my eye that other doctors for the past 20 yrs have told me, "Keep an eye on it." Check out was quick and I was offered portable sunglasses, which I totally used. Going back for a 6 mon on the spot, and I'm a satisfied and hopefully permanent patient.

Every time I come here I wait for almost an hour to see the doctor. These are routine check ups…read morefor pressure because I have glaucoma. Its so frustrating to wait with no estimation of time.

Please do not go here!!! I scheduled an appointment for my son on 6/19/2025 and the earliest…read moreappointment was 9/11/2025 in which I agreed. On 9/9/25 I received a text stating that his appointment was being canceled because the doctor retired. I call and spoke with Kelly who was able to reschedule my appointment to 9/16/25 which was okay. Then, I received a called back from a front desk clerk rudely stating that the provider does not see children under the age of 5 and she proceeded to go back and forth with because of their mistake. I waited 3 months for them to tell me my son could not be seen because they were waiting for new providers to be hired. I could have searched for a new PEDIATRIC ophthalmologist, yet they scheduled him with someone they knew who was retiring and canceled his appointment, rescheduled the appointment, and then tell me he can not be seen because of his age. They are unorganized, RUDE, will talk over you and is not on one accord. Please find somewhere else to go because they will give you the run around.

The staff and employees are awesome. The Dr G. Is rude, arrogant, demeaning,and lacks the…read moreability to listen. He will ask you a question and before you are able to reply he is firing off on another question. I am a cash patient. A simple eye exam is 175 dollars no problem. My eyes cannot be dilated due to my driving home. Dr refused to do the exam without dilation. First time in over 55 years of wearing glasses I have been unable to get an eye exam without dilation. Everything out of this dr. Was demeaning to include assuming how I slept with my face buried in a pillow, to my being diabetic. I have been treated better and more professionally at a lens crafters. He demanded I come back when I could be dilated. I will come back when he'll freezes over.

This dr has the personality of a pompous ass. He berates you with out listening. Draws his own…read moreconclusions with out asking. Does not give you time to respond and does not listen to you when you do. I walked out before the exam and he had the unmitigated hall to go ahead and charge for a failed exam.

I have been going to Dr Guarnieri for quite some time now, I used to bring my children to see him…read moreand now I am seeing him, because he gives very thorough examinations and he takes his time to check everything. Before the Coronavirus outbreak the office was always packed with patients, but now there are patients but not overly booked which is a good thing for the patients so we don't have to wait as long!!! But in any case I have always had excellent service either time that I have gone there weather they were super busy or not!!!

A very good experience. Professional and and helpful. Yhis is the only place I go for glassesread more

Love their service! The girls are super nice and I'm always seen promptly. They also have the best…read moreoptions in frames on the Westbank ! Not only do they have designer, but there's many many affordable styles too. So then you can have the best of both worlds ... the fancy pair and and the pair to throw in your purse on the go! Some brands they have in store include: *Tom Ford *Tiffany's *Coach *Prada *Ray Ban *Oakley Many more!

I have been a patient for a few years and I am completely satisfied with the care I receive. Dr…read more Lanous is extremely knowledgeable and a very compassionate physician.

Went to him with a stye (chalazion) and was told I could have it cut/drained or have a steroid…read moreinjected. The ladder "would be less painful and leave a small mark under my eye for about 2 weeks". 5 months later and I still have a bright white sack of steroid fluid under my eye that looks like a pimple. It has barely changed since the day it was put in. After inquiring about it several times, I was told to be patient and put makeup on it. I would have NEVER chosen to go this route had I been told I might have this for months, years or even permanently. Very disappointed with how this turned out. Update: Perhaps due to this review, his office refunded my co-pay. He also called and asked to have another look, but I had already started to see another eye doctor.

VERY POOR customer service! After waiting an entire month…read morefor an appointment, I received a call FROM BROOKE the day before stating that I wasn't in- network. HOW YOU LIKE THAT!

Had an emergency while out of town and they fit me in for an emergency visit. Very clean and very…read morenice. I wish I lived over here just to be able to come here to get my eyes checked.

Bought local name-brand Krewe frames and thin transition lenses. Joanne was extremely helpful in…read moreexplaining my benefits and exploring best options. I have a very high prescription and require specialty lenses so I was very excited that I could get everything fulfilled here. I'm very particular about the look of my lenses and options here are very nice, wide range including high-end options as well as more affordable frames.

From the owner: Ochsner has vision centers in several locations across southeastern Louisiana. The Vision Center…read moreoffers patients a one-stop-shop for all their eye care needs from prescription eyeglasses and sunglasses to contact lenses and eyewear accessories. We sell designer frames such as Rayban, Tiffany, Coach, Tory Burch, MODO, WOOW and many more. We also offer top quality Varilux Lens. We accept several insurance plans including EyeMed, Davis Vision, Spectera, VCP, AlwaysCare and Humanna Gold. We have special sales and discounts everyday for customers that are not using insurance.

If I could give Dr Leadear negative stars I would. 30+…read moreyears ago I was scheduled to have RK surgery with Dr Mc Donald, supposedly one of the top doctors for RK surgery at the time. For some crazy reason she allowed Dr Leader to perform my RK surgery and he ruined my eye. 30+ years later my vision is impossible to correct with contact lenses or glasses and my eye is in constant pain. I should have sued him into bankruptcy, but I was young, dumb, and too forgiving. Avoid Dr Leader, he butchered my eye.

While the doctors maybe skilled; the staff which is in charge of appointments, securing your…read morewritten prescriptions, filing insurance, notifying the doctor of crucial medical records, providing billing information etc tend to make your experience a living hell. Do not expect any aspect handled in a simple phone call, email or personal visit to be seamless. Prepare to run the gauntlet of stress filled run arounds; passing the buck from one person to the next, unreturned phone calls & emails and a relentlessly annoying phone menu.

I have been a customer over 10 years, but unfortunately I had to leave because hey did not take my…read morenew insurance. Fast forward to today. I made an appointment 2 weeks ago, then I get a call the day before my appointment to say they did not accept my insurance. The lady took a tone when I asked her why would she wait until the day before to check my insurance? When they used to check the day you set the appointment. Mind you, one of my coworkers is also a customer and her insurance is accepted, which is the same as mine. Dr.Khong is a good doctor, however his support stall need to be reworked. This is a bad reflection on his practice. I wish I didn't have to give 1 star to write this review. Do better!!

I was going to a place (within my network) on Barataria Blvd. for years. Not only did the office…read moreactually stink but their receptionist was the most rude woman I have ever encountered ... every single time. I don't know why I went there for so long. I did a little research and saw that Dr. Khong was one of my options so I made the switch. If you are looking for a no-nonsense eye doctor that will take his time with you, go here. Dr. Khong is really nice and trustworthy. His staff are ridiculously friendly and seem like a big happy family. It is so rare to see staff like that these days. I lost my prescription and the receptionist promptly answered the phone and faxed it to me. These folks actually value your business. Customer for life. Thank y'all so much. It's not the most beautiful store front or a St. Charles Vision type of experience if that is what you're going for.