I went in to pick up my script as they no longer are on my insurance plan. I was given a plain…read morewhite sheet with my prescription dynamics and very little info regarding the doctor that wrote this. I went to fill the prescription and it was refused. We called there and they spoke to the optician. She stated they were out of the forms but would hand write one and fax it over. There is one hour before this establishment closes. We waited, no fax. Called back and was promised they would refax it. No fax. I had to drive back like a speed demon to pick up my "hand written" prescription. When I got there, they handed me my prescription...not handwritten but on the actual form they were out a half hour earlier. I feel they were playing games at my expense.

Staff was great. Paid $900 for 4 pairs of trifocales. Then received an invoice from Aetna saying…read morethey paid. Now I can't get straight answers from either. Anyone else have this happen? Is this a case of double dipping?

Today was my first visit seeing Dr. Malloy for my annual vision exam along with contacts/eye glass…read morefitting. He was so nice, thorough and quick. The visit went seamlessly. Barb in sales fitted me for glasses - so kind and patient. She helped me picked different frames, gave her opinion and again was so PATIENT throughout the process. I would definitely recommend going to Clarkson Eye Care for your visual needs.

A loyal customer of eyes first for a little over 20 years, Clarkson is just a corporate pirate. I…read morepaid extra for scratch resistant lenses and bought the insurance figured win win, NOT they wanted $ 70.00 more to replace the lenses.SMH . Never again bought a new pair from Vision**** . Very happy with my new provider !

My kids and I have been going to Dr Lyons for years, He is always so pleasant and makes the exam…read morefun for my girls. He and his staff are always helpful and never seem to be running behind. They have very convenient evening hours also! We plan to keep seeing Dr Lyons for many years to come!

The only reason it gets even one star is 1--the pleasant person at the front desk, and 2--because…read moreyou can't give zero stars. My first visit was last week and it will be my last visit. Upon arriving, the waiting area is clean and orderly; as I mentioned, the receptionist was very professional and friendly; and I was taken on-time. The pleasant experience came to a screeching halt once you pass through the reception area doors into the exam area. I met with the person who does your initial eye exam. She was like a machine. No pleasantries, no personality, no communication except the orders to do this or do that. I was then moved to the room where the doctor meets with you to complete the exam... I was surprised to find a completely disheveled person walking in. Although the office was not crowded and was clearly running on time, his pants seemed to be on fire--what's the rush, this is my time don't make me feel like I'm an inconvenience. From the first words he spoke, he was just nothing but rude and abrupt. His communication skills are a disgrace. He asked why I was there. I said I hadn't had an eye exam in quite some years and wanted to get new lenses. He gave me the eye test to read out the letters. In the middle of my reading off the letters, he picked up the phone to bark some kind of order to a staff member. When he switched over the other eye, he opened the door to the exam room to give some kind of instructions (unrelated to me or my exam) to another staff member. By the last line of reading off the letters on the exam, I was pausing, squinting and guessing at the letters. He turned the machine off, threw himself into a chair and barked at me that I had 20/20 vision. I said: Really? That's funny because I've been wearing glasses for distance for 20 years and when I'm driving at night I can't read any signs without them and that I also find I need them when I go to the movie theatre. I stated that just because I got the letters right doesn't mean they were clear or that it wasn't a strain to read them. His response? Well, some doctor at some point decided you needed glasses. You'll have to bring in your old glasses for me to do anything else for you, come back next week. What ever happened to the part of the exam where they put lenses in front of your eyes and you state whether it was clearer, blurrier, etc. I'd like OPTIMAL vision even if in some abrasive, obnoxious doctor's opinion I have 20/20 vision. I don't know why he would need to my old glasses to figure out the optimal prescription for my needs. What if I had lost or broken them, then what? I can never get glasses again? So I cancelled my follow up appointment and I'm using my secondary insurance (which I luckily have) to get an exam and material somewhere else. If I didn't have secondary insurance, I would have to pay for another exam out of my own pocket. Don't waste your time, money and/or benefits on someone who's an obnoxious jerk and who clearly doesn't know how to interact like a civil, professional, educated human being. And to the Doctor: for Pete's sake, clean yourself up and look presentable and professional. A few communication courses and how to treat people with courtesy and respect would go a long way.

This is an experienced, intelligent doctor with a wonderful chairside manner. You can't go wrong…read morehere.

the front desk was originally welcoming. Dean was an excellent person. The initial person taking…read moretests was very nice. Dr Paul Romano was very cold and rude with not even, hello. He actually gave me a full exam and wrong prescription - because i had an extra contact lens in my eye! of course, I did not know, but don't you think he should have seen in?! I kept telling him I wasn't seeing right and what my presctiption is for years. I explained on phone what I found, they told me they understood and would call me right back, which occurred 3 times with no return call or appointment. I paid for a wrong prescription and they didn't care the least. Upon the 3rd or 4th call, they said, "I find that very hard to believe". I said, ME TOO! I've held off on writing this for MONTHS. I just had to say it. I saved the bad prescription.

I am beyond angry and hurt by the way I was treated at Visionworks. Before even seeing the doctor,…read moreI was helped by an orange or red with black hair woman named Endi, and I overheard her making disgusting comments about my body and how my clothes fit. I couldn't believe how unprofessional and mean-spirited someone in her position could be. I went to this appointment expecting to be treated with basic respect, and instead I was humiliated. Her words were cruel, unnecessary, and completely out of line. I was so upset, l left the office in tears. Someone like that should not be working in a place where patients are supposed to feel safe and cared for. I will never forget how she made me feel, and I seriously hope Visionworks addresses this behavior. No one deserves to be judged or shamed like that.

Dr. Shon is an outstanding eye doctor. From the moment I arrived, I felt welcomed and well cared…read morefor. He is professional, attentive, and truly takes the time to listen and explain everything clearly. The entire staff is wonderful -- kind, patient, and very organized. The office has a calm and positive atmosphere, which made my visit even better. I am extremely grateful for the care I received and highly recommend Dr. Shon and his team to anyone looking for excellent eye care. Five stars without hesitation

Dr. Kaufman in Sea Girt is outstanding. From the moment I walked in, the staff welcomed me warmly…read moreand truly treated me like family--not a number. Dr. Kaufman listened carefully, explained everything in plain English, and never rushed. The visit was efficient, thoughtful, and reassuring. I left with a clear plan and total confidence in my eye care. Highly recommend!

Decided to try this local optical store and also get an eye exam, instead of traveling to my prior…read moreeye doctor over 45 min to an hour away. Was hesitant to switch after going to the prior place for 25+ years. I was very happy I made the switch! This local, small town business was a breath of fresh air--- the service was excellent, as was the selection of eyeglass frames, including designer frames as well....Gucci, Tom Ford, to name just a few. The owner, Peter Detreich introduced himself and personally assisted me. Their prices were fair and competitive, but the quality, knowledgable service and the glasses were the major, remarkable aspects of my experience at this store. The glasses they made for me were the clearest, sharpest best "seeing" glasses, far better than the glasses I've had for over 25 years from my prior opticians. And, my prescription for multi-focal, progressive lenses I'd thought would mean a compromise in the close or far ranges. Not so. I used to sometimes get dizzy wearing my prior glasses with the progressive lenses. The multiple pairs I've had made by Deitrich do not do that. It's almost like not wearing glasses. I highly recommend them.

Sunglasses & glasses side is excellent! The optician side is lacking. Receptionist is rude, and…read moreunhelpful. Doctors are good (if you can actually be put thru to see one). Hours and staff in the summer is limited.