Even without an updated warranty my eyeglasses' lens was put back in & a new temple screwed on…read more They have an extensive variety of eyeglasses to choose from. I won't go anywhere else for new glasses.

I went in to pick up my script as they no longer are on my insurance plan. I was given a plain…read morewhite sheet with my prescription dynamics and very little info regarding the doctor that wrote this. I went to fill the prescription and it was refused. We called there and they spoke to the optician. She stated they were out of the forms but would hand write one and fax it over. There is one hour before this establishment closes. We waited, no fax. Called back and was promised they would refax it. No fax. I had to drive back like a speed demon to pick up my "hand written" prescription. When I got there, they handed me my prescription...not handwritten but on the actual form they were out a half hour earlier. I feel they were playing games at my expense.

Staff was great. Paid $900 for 4 pairs of trifocales. Then received an invoice from Aetna saying…read morethey paid. Now I can't get straight answers from either. Anyone else have this happen? Is this a case of double dipping?

I got my first pair of glasses here and did not realize that metal frames would not work well for…read moreme (especially the little nose thingies). They kindly swapped the lenses into new frames for me with no additional charge.

Wonderful staff, excellent selections and they were helpful in mailing my glasses and contacts to…read moreme - I'd relocated to another State outside of NJ

the front desk was originally welcoming. Dean was an excellent person. The initial person taking…read moretests was very nice. Dr Paul Romano was very cold and rude with not even, hello. He actually gave me a full exam and wrong prescription - because i had an extra contact lens in my eye! of course, I did not know, but don't you think he should have seen in?! I kept telling him I wasn't seeing right and what my presctiption is for years. I explained on phone what I found, they told me they understood and would call me right back, which occurred 3 times with no return call or appointment. I paid for a wrong prescription and they didn't care the least. Upon the 3rd or 4th call, they said, "I find that very hard to believe". I said, ME TOO! I've held off on writing this for MONTHS. I just had to say it. I saved the bad prescription.

I am beyond angry and hurt by the way I was treated at Visionworks. Before even seeing the doctor,…read moreI was helped by an orange or red with black hair woman named Endi, and I overheard her making disgusting comments about my body and how my clothes fit. I couldn't believe how unprofessional and mean-spirited someone in her position could be. I went to this appointment expecting to be treated with basic respect, and instead I was humiliated. Her words were cruel, unnecessary, and completely out of line. I was so upset, l left the office in tears. Someone like that should not be working in a place where patients are supposed to feel safe and cared for. I will never forget how she made me feel, and I seriously hope Visionworks addresses this behavior. No one deserves to be judged or shamed like that.

Dr.Ahmed is terrific. He was able to pick conditions out other Doctors failed to notice. His staff…read moreis fantastic. I Love this place and all the people that work there.

I called the office five different times the answering machine picks up telling you how wonderful…read morethey are and then I get disconnected really terrible

Terrible place . You can't get in touch with anybody in the office . They will text you on co-pays…read moreand charges for missing appointments and being late . They're only concerned is money and when you get there they will probably not accept your insurance . They don't answer the phone when the insurance company calls them . And no one there knows who the practice in Brick . You better off going to a veterinarian

I have to give 5 stars I'd give more if I could…read more I was in the hospital a couple of years ago and Dr Senft was the Dr who had come check my eyes -cuz I had face planted in the hospital. So here I am in my room, bed ridden, talking to the family who is visiting me (cuz they love me sooo much) - it was like 11pm at night, and as medicated as I was- In walks Dr. Senft-- I thought "Self, I don't know any Dr's that is actually -actually willingly... see patients so late", but here he is, dropping drops, shining super bright lights in my eyes and diagnosing away-- I was grateful and humbled that he did. There is something to be said, about having an EYE DR take care of you versus a grocery store mall eye Dr. I will never subject my eyes to the later again. My eyes, like my heart are very very important to me. My husband and I agreed- at that moment- Dr. Senft was our new family eye Dr. Fast forward to this last December, I go for my regular eye appointment with Dr. Senft and bam!! he scopes out that my left optic nerve is swollen- and not like, ya okay it will go away and --- I can just ignore it and it will be fine--- NOPE! He says this is no joke, this is serious. I immediately sit up and think crap! "another fine mess you've gotten yourself into Ollie" He asks me a bunch of questions and my answers are vague, because, frankly, I have become accustomed to telling Dr's I have a medical concern and they blow it off, but not Dr Senft, nope! he wanted answers, he is no nonsense, so I tell him, headaches, blurred vision etc etc... so he says I am sending you to another Eye Dr... I said okay- can we do it later I got an appt-- he looks at me -it was the look ....ya know... we have all had "the look"-- Uh okay-this Issssss serious. So walks out to make the call to the other Dr, and I call my husband who is on the other side of the country and tell him the issue and then I call my BF Tammy and they are both like- good grief charlie brown- ya that's me. At this point, my family kinda just rolls with my health, and it just got serious. Long and short of it- if it wasn't for him catching this on an appointment that was just my random eye check-up, I would be in a far-far-far different situation. He sent me to the specialist and that review is to follow. But if you need a great eye Dr that cares about his patients and I mean this in the most sincerest way, then you sincerely need to see Dr. Senft. Thank you.

sadly there is no--option. by far the worst office these people are an injustice to the…read moreoptometrist profession. 2 weeks of unreturned phone calls. after finally speaking to someone the day before scheduled surgery they claimed they couldn't get the insurance processed. my insurance company had me on the phone attempting to call them but they did not pick up. I went to the office to try to complete payment and spoke with two of the nastiest incompetent front desk women I've ever met. would you want these people having access to your eyesight needs? appointments cancelled. btw while being examined the dr also dropped his examination tool. imagine laying there during surgery and the knife slips.