Time for my yearly eye exam... went to Opti-Club. From the time I opened their door to the time that I left, it was an exceptional experience. The team is exceptional! Dr. Cole is a treasure! The medical equipment is up to date and fascinating! Price was very fair. They answered every question. There was no "hard sell." They truly have your best interest at heart. I am so impressed! Your sight is most precious. I suggest and recommend that you trust it to this business - I did, and there is no doubt in my mind that I will be back next year! read more

I had the best experience at Opti Club. The service was swift and amazing as well as the options! Go here for all your glasses needs!

I got a coupon book in the mail: Opti Club, 2 pair of glasses and exam for $138. I knew it would be more expensive than that, but I decided to try them anyway. The exam was okay although I've had more thorough exams at other places. I asked the associate to explain the $138 deal to me, but she just went on about asking me if I wanted photo gray or brown lenses, etc. my two pair of glasses cost $600+ They said they'd be ready in a week, okay I got the call 9 days later, no problem. I go to the office in Pace where I got my exam and ordered my glasses. They can't find them and after about 15 minutes, tell me one pair is at the store in Pensacola. The traffic was horrible, so I decided to go the next day. When I get home I call the store in Pensacola to make sure they are there. They are. I get a phone call from the store in Pace, not more than 30 minutes after I left there, saying my glasses are there! So I'm thinking maybe one pair at one location, one pair at the other? Saturday morning I go to the Pace office, 10:15, shop is not open. Hours clearly displayed on the door "Saturday 10-3" So I head to the Pensacola office. Both pair of glasses are there. I try one, they seem pretty good. The second pair had to be redone, the bifocals were not right. Driving home with the pair I thought was okay I find they are not correct either. There's a small area I can see clearly if I look straight ahead, but if I look sideways they blur my vision. What a fiasco. I'll be glad to go back to the optical office at the Naval Hospital when all this virus stuff is gone, or even Walmart is more organized and professional than these folks. read more

Opti-Club Express - Optometrists Near Me - Pace, Florida

This place was amazing! They gave us an eye exam for only 39.99 and the assistant Lynn helped us drop the price down from 481 to 223, which included the eye exam, frames and lenses... it took my breath away how considerate and nice she was to us and how much she genuinely cared. She helped us pick out the perfect pair of glasses and really sat down and worked out an affordable price. And it's we had our glasses ready in an hour! Thank you so much. I will absolutely recommend this place to all my friends! read more

Live and learn, I guess. I decided to try this place because I picked a frame on back order at a different place. After three weeks, I got tired of waiting and came to Opti-Club. They carry a lot of frames at pretty good prices. I found a frame and price ended up being a little less than the other place. And there is my lesson. Sometimes, you get what you pay for. I had to send the glasses back immediately because they did not talk to me about how to "place" the progressive parts of the lens. They were not even usable the first time. They did remake them without question, which I appreciate. However, it took three weeks for me to get the remake. I've had them maybe two weeks and the lenses are scratched. I paid extra for the coating, so there is no way this should happen. Back I go, hopefully for the last time. read more

I can't say enough good about this location. I lost my glasses and am very handicapped without them. I spent three weeks on the phone with my insurance company and no one could determine who supplied my eyeglass coverage for 2019. Finally this morning it was determined I was covered by the Alabama market even though I live in NW Florida. I was referred by a representative from my insurance company to several places to go and have my eyes examined and fill my subscription. I was excited after doing my research on the choices given to me and elected to go to Opti-Club in Pace. Good reviews, fair and decent prices. I immediately called to schedule an appointment. The young lady who answered my call was very pleasant and offered me a same day appointment, which I jumped on. When I arrived there the office was busy but I had no wait time. Dr. Andrew Burtchell was amazing, very personable, I felt instantly comfortable. He is a young man, (me, not so young.. lol) but he was very professional and knowledgeable. It was now time to pick out my glasses and process insurance info.. OMG, it turns out Opti Club Express was not in my network, even though my insurance rep assured me they were. This is a family owned and operated business, which I didn't have a clue when I arrived. They were above and beyond wonderful. They saw my distress and offered to process my glasses and wait on insurance re-imbursement. I felt so foolish, but they are the best, compassionate and thorough. I will be going to them as long as I live in the Panhandle and they are here, regardless of whether they are in or out of network. Now my insurance company is another story. Thank you so much Jeff (owner) and Brittany (daughter) God Bless you all... read more

Getting glasses is a trying experience every time. One reaches the point they don't want to go, because the grief they will experience. Two days of trying to get straight forward answers from a couple major eyeglass providers. Left me very uncomfortable. Seriously you cant tell me over the phone what a pair of glasses will cost. Ads say two pair for this or that figure. Yet when you walk in it's a totally different thing. Well if you know the cost of the frames, you know what the lens cost by type, how much for the different coatings. Come on folks you know what your product cost. Why all the song and dance with a customer? We walked into Opti-Club and it was a completely different experience. They listened to us and our wishes, instead of pushing a only for the money angle at us. They were very polite and attentive. We felt like we were being treated with respect. That we were not simply a means to generate a profit. Have to let Brittany and Mary know we truly appreciate the level of service that they provided. Thank you! Yes, we will be back in the future. read more

Great selection of frames, knowledgeable customer service from Mary and Brittany. Very helpful with my selection took about 1 week to come back to the Pace store so very happy with the new glasses....Love this place! read more