Doctor rushed the process and told me I'll get used to the glasses when they were giving me trouble…read more. The customer service was amazing but the doctor is by far the worst I've been to in my almost 20 years wearing glasses

I have been going to Dr. Edlund and the FWB LensCrafters for years. This past Christmas I tried…read moreout the Destin Store as we were out there and needed new exams and glasses. Huge mistake. The staff were all nice, but the teleexam prescription was never right and one of the pairs of glasses that were supposedly in never showed up for weeks. Went back to FWB and Dr. Edlund. The first prescription was wrong but the experience was great and the process thorough. Won't go anywhere else. Highly recommended!

Picked up my new computer glasses. Just what the Dt. Ordered. I am now able to see my computer…read morescreen with out all that blurry stuff. Awesome service when I came in, thanks ladies.

What went well? Everything! Dr Corredor is thorough and…read morekind. Office staff? Beautiful and amazing. I'm grateful for their attention to my vision situations

What went well? Everything! I'm not great about keeping up with prescription and haven't replaced…read moremy glasses in some time. I was an early morning walk in - wait time was just long enough for me to fill out my paperwork. Everyone was extremely friendly and it was so smooth. If you're older: the machine that helps determine your prescription is waaaay easier than it used to be - I felt like I went to a wizard! And when it came time to select some glasses (frames and options) the young woman working the counter asked a few questions and literally walked me to the pair I ended up getting - first try, I don't even need to see any others. These guys are legit. For as long as I live in Pensacola I will be exclusively using them. Can't recommend enough for my old folks who haven't enjoyed previous optometrist appointments. 10/10 will be back

I have tried almost every eyeglass store between Destin and Pensacola, Opti-club has by far the…read morelargest selection! I picked out a Swarovski and a Tiffany pair. These frames are not cheap and the lenses are even more expensive so to say that I was disappointed when I picked up my glasses and the Tiffany pair broke as soon as I put them on, I was heartbroken. My daughter's wedding was in a few days in England and opti club actually offered to overnight the glasses to England for me. I declined the offer because I know how mail can get lost especially going overseas. When I came back a week later, my glasses were ready and I again drove to Pensacola to pick up my Tiffany glasses. I wore them two days, and they broke again in the same spot that they broke originally at opti club! I was devastated! Opti club ordered new Tiffany frames and the glasses are great. I didn't like the fact that I had to make 3 round trip visits to Pensacola (I live an hour away) but the ladies were so nice and the fact they offered to overnight them to England speaks volumes. Also, opti club gives a full year warranty on their glasses not 30 days like everyone else!

Okaloosa Eye Care feels like you're part of a family. All of the front desk staff are super…read morefriendly, professional, and very helpful. My optometrist was great. He explained everything he was doing and answered all of my questions. I was introduced to some new optical equipment that I've never seen before. So, they definitely use the latest and greatest in optical technology! They offer a great selection of glasses and frames, including sunglasses for the whole family.

I was not happy with their customer service. After my glasses were done, I found that the lenses…read morewere of poor quality, but my vision was grainy and out of focus. I returned to them with the complaint, and they told me to wash my glasses with soap. I did, but the glasses remained the same. After other complaints that were not addressed, I gave up and have been unable to see well. Finally, I had to go to Walmart in Niceville to get myself another pair of glasses. Which I now enjoy.

Just went in to check in on my optical health. Very nice staff and doctor. Quick and easy in and…read moreout. The have all the really cool eye equipment and very affordable.

I went to the vision center to get new glasses. Cody assisted me and answered all of my questions…read more He didn't rush me at all. I wish I had gone there sooner instead of getting my glasses at other places where they did rush me. Cody is very knowledgeable and he is the reason I will return. I definitely will recommend this store to my family and friends.

I have never written a review for any business I am so grateful for Dr. Hassan's patience, and…read morecommitment to my care. D.Hassan was more then accommodating and even more comforting towards me and my care.. I was there transitioning from glasses to contacts for the first time and beyond scared. Dr.Hassan's support and encouragement really pulled me through this overwhelming process. I just want to say thanks again for taking the time. I highly recommend!! 5 stars!

From the person at the front desk to the person who checked me out at the end of my visit, the…read moreentire staff was professional & friendly...Dr Hassan worked very hard to improve my site (trust me my eyes are a difficult case!). He had me seeing better by the time I walked out the door. He has a great "bedside manner" it didn't feel like he was just doing a job, he genuinely wants you to see better! I would highly recommend Dr Hassan & the staff at the Pensacola, FL location!

The staff and Doctor were professional and extremely helpful. Thank you for making my time today…read moreworthwhile.

Disappointed and Misled -- Never Again…read more I recently visited Eye and Coffee Guy (formerly "$50 Eye Guy") for an eye exam because my insurance covers the exam with just a $10 copay. To my surprise, I was charged an outrageous $143 for the exam, with insurance. My insurance also includes a $250 allowance toward any frames, but I was told by the sales associate that this didn't apply to frames in the glass case (such as Oakley, Tom Ford, Coach, etc.). That is completely false. I ended up using my own frames and was charged $568 for just the lenses. After insurance, I still had to pay $170 out of pocket -- just for lenses with anti-glare. I needed the glasses urgently, so I paid it, but I absolutely regret it. On August 1st, I placed my order and gave them my $500 Tom Ford frames to have the lenses fitted. Instead of handling them carefully, they broke my frames during the process. Not only did they fail to apologize, but I was told over the phone that I would need to purchase another set of frames because they were not liable for frame damage per the paperwork I signed. When I asked about a credit or refund since they broke my frames, they refused. I then asked for a refund on the lenses so I could take my business elsewhere, but they told me the lenses were already cut and nonrefundable. To make matters worse, if I bought new frames, the lenses would need to be remade anyway. At that point, I ordered new frames from another store, choosing not to give Eye and Coffee Guy another dime. Twenty-five days later, my glasses finally arrived -- far too long for something so basic. Horrible and slow service from start to finish. For comparison, I later went to another local optometrist who immediately told me that my $250 insurance frame allowance was still valid since I hadn't used it. I was able to use it toward a pair of Dolce & Gabbana frames with no problem. The competitor quoted me $125 out of pocket for lenses with anti-glare, anti-scratch, and UV protection -- all made in-house and ready the same day. Meanwhile, Eye and Coffee Guy quoted $399 for the same lens features and still had to send them off. Even with insurance, I paid more here than I would have paid in full elsewhere without insurance. I feel completely misled, taken advantage of, and frankly, ripped off. The lack of transparency, the misinformation, the refusal to take accountability, and the careless handling of my expensive frames is unacceptable. I will never return for optical services again. To top it off, I've been a loyal coffee customer here 4 times a week. But after this experience, I will no longer be giving this business a single dollar for coffee or anything else. The only thing close to $50 here is the coffee and muffins. Do better.

The store is beautiful with a multitude of frames to choose from…read more Dr. Joe did my eye exam. Patient, friendly and answered all my questions. Nicole Owens saw me first and helped me pick out a beautiful pair of glasses. She is friendly, patient and listens to the customer. Definitely will return.

Best exam i ever had. Spent plenty of time with me to make sure diagnosis was correct. Then the…read morestaff was very good in helping with letting me know what insurance covered and we were able to get great pair of frames that were in price point. Service was so good , i paid the extra to get second pair.