Cindy is the most helpful and friendly cashier. Generally this is a great alternative to…read moretraditional banking. This is our favorite branch as well.

A little nervous coming here due to some credit issues applied for a loan the owner I'm guessing…read moretakes my info and says I'll work on it and see what it comes back with okay i sit down he says did you apply a few months ago I state I can't remember probably did he says well you did and you were denied before I said when was this he says may 1st I say I don't remember but did anything change he says you can't remember a few months ago I state to the owner not right now I was just trying to apply for a little extra help for the holidays he says well it's still the same try back in a year or so maybe it will change and pushes my paper back through the slot and walks to the back with out saying sorry or thanks for coming or anything just rude to people who are struggling I would never go here again plus when I walked in he was on the phone yelling at someone and slamming down the phone and goes to the back and hits something sounding like a wall just horrible

From the owner: Auto Title Loans, Payday Loans, ATM, Money Orders, Bill Payments, Send/Receive Money.read more

Very slow I over heard a conversation next to me and the lady said her computer took 20 minutes to…read moreload very unacceptable They need to update all computers and update the Wi-Fi as well I will not recommend at all !!!!!!!

Really unprofessional the 2 girls working there taking their time laughing been waiting to get…read moreattended they would just look .. highly recommend this business just not this location very unprofessional

So start with saying extremely clean, smelled good and the complimentary coffee was decently fresh…read more If you need to come here for the atm, the line looks like it flows pretty good and not that long of a wait. Now for a teller it's a bit longer and even though the line was to the door, all 2 of the available tellers seemed like they knew what to do and eventually got the line down. Now I'm here to talk to a banker and been here for now a hour and 15 mins and hope to be seen soon. They have 1 banker this whole time and seems a little ridiculous how they don't have another person to help her out. Staff seems fine, lack of management in scheduling. I understand waiting but over a hour is too much. Tbh I gave them 2 stars because of the free coffee to wake me up from falling asleep in this chair.

This brunch is definitely one of my favorites, due to great Customer service they supported, during…read morea difficult time In my life. I would like to shout out to Sandra Peraza, more than once was she able to provide assistance, she definitely goes above and beyond, thank you for helping my dad when he was a member there.

Lovely woman was able to help me with a big cash deposit to get my car back. Was very helpful and…read morecalming. Highly recommend

went there to cash my checks and the lady there was so rude she started yelling and cussing at me…read morecalling me. a mother-fr , after she ran my Chex thru the system she had me sign them both and then she wouldn't cash them, she sux ha ha now ur not gonna be able to cash them anywhere! definitely calling the manager on Monday! terrible unprofessional rude and crazy !!!!!

Alondra was very helpful made the process really easy. She had great patience and explained…read moreeverything well. I would highly recommend going here

Hello you want a terrific place to get a loan, here it is. I found the people kind yet…read moreprofessional. Extremely helpful for all ages. I was scammed. They got into my bank account and took my money. My bank after 20 years favored the scammers and even kept MY MONEY!! I had to pay my creditors but no money. America Loans came to my aid. I was able to meet my obligations. Fast service. Understanding. Caring. Give them a call. I did. Life is less stressful. Robbin Briggs

Not a great place to visit. I went there to do a transaction with Western Union and couldn't…read morecomplete the transaction due to my middle name being on my ID. Some places are stickers for middle names and others aren't even banks aren't like this. I guess I'm laundering $100. Either way some agents do this and others don't. Will not do business or recommend this place to anyone I know. The teller apologized, for my inconvenience, and he seemed to be a nice human, but when people are sticklers like that it usually means the location is not that busy. I went to another agent at a different store that was doing business and it was a great experience (reciept below). I vote no for Advance America.

Excellent customer service for personal loan. I Indicated interest in a personal loan on Valley…read moreStrong Credit Union web site. Then Corinne contacted me by phone and asked me some questions and later called back to say my loan was approved. Then I was able to go to my regular branch on Mount Vernon where Karina completed the paperwork and got my electronic signature. Then the money was transferred to my account. I couldn't believe how seamlessly it all went. I was a member of Kern Schools Federal Credit Union from 2008, and have remained a member as the credit union has gone through its transition as Valley Strong Credit Union. In my opinion it is better than ever, even through Covid-19.

How is it when you make a mortgage principle only payment the amount of said principle goes UP?!?!…read moreHappens regularly and fyi Valley Strong does NOT service their own loans. So not only do you have to suffer through all the things the one star comments say happens here. You are then pawned off to their third party servicer who also is notoriously bad! Please save your self stress and anxiety and shop around for your mortgage. Look at the posts here, that poor guy must sit at his desk and just pump out the pre written: I sorry to hear your (insert problem here). Again do NOT if you are able to, get your mortgage here. Also Yelp you should do 10 stars because when i give one star out of five isn't that bad. 1 out of 10 is more what they deserve.

Home loans, car loans, personal loans--all at a fantastic interest rate. Small, home town feel. We…read moreare lucky to qualify as a member.

What a great credit union to belong to! I rarely have to wait in line and the staff are all…read morefriendly and really care! Free home banking and free bill pay, so why would I ever bank anywhere else!