I live in California and sourced a location to install remote start on a company vehicle. They…read moreworked with me on scheduling and were the absolute best! Anytime I need something done to this vehicle that sits in Illinois, I will go to them for it. Thank you guys!!!

Avoid this shop! Complete scam and terrible service. Do not…read morewaste your money at this shop. I paid $550 to get my car windows tinted here, and it has been an absolute nightmare. Within just three months, the tint faded so badly that it could no longer block out the sun. I tried to get them to fix it, and it took a grueling two years of back-and-forth arguments before they finally agreed to redo the job. When I finally got my car back, they claimed they redid the driver-side window. It looks exactly the same as before. It is completely obvious that they did not change anything at all. They lied straight to my face and scammed me out of $550.

So I wanna send a shout out to Highline Automotive. We just had my husband's car in and they had to…read moredo quite a bit of work to it due to the codes....love those. As I dropped my hubby off to get his car my cars check engine light came on and it bogged down and stayed in 3rd gear and really wasn't moving. I turned my car back around and went back to the shop. I looked at my mechanic and asked him if he could check my car code ...no issues from him ,he grab his machine and hooked it up I had 3 codes. He also took it for a drive (and of course ) nothing happened when we went for a ride. He said I could bring it back anytime and he would take care of me. I have more confidence in this place then any places I have ever gone because they have been honest with me on what I need done and what can wait and that's the type of people I want to deal with! If your looking for a good mechanic go see Jim at Highline automotive.

Good service speedy repairs definitely recommend them had a few repairs done no complaintsread more

They did the job, thoroughly, quickly and professionally, definitely would use again.read more

While driving my recently purchased car on the expressway, a pebble hit my front windshield and put…read morea small hole which unfortunately two small cracks started forming. I knew it was going to keep spreading & wanted to get it repaired. I remember hearing the "Safelite repair, Safelite replace!" commercials so I went online and made a repair appointment for them to come to me on 1/6/26. You can also go to their shop but I didn't want the crack to continue to spread. You can also choose to have the windshield replaced if you're crack is more than 6 inches. When you go through the process, they set it up so you can pay for the appointment in advance - I chose the repair so I paid upfront but you can pay at the appointment. On the day of the appointment, I got an email letting me know who my tech would be which was Corey. He called me on the phone when he was near my residence. He pulled up in a Safelite van. Corey was a young guy. He got out of the car, looked at the windshield and then pulled out a dollar bill and put it against the crack to measure. He then said "I've got bad news, this crack is a little over 6 inches and Safelite won't repair it with a warranty, you need a full replacement". Nobody wants to hear that, not much empathy given. Then he shocked me what he said next. He said "Safelite won't repair but I do business on the side and I can do it for you but there won't be a warranty" Just by curiousity, I asked him how much does he charge and he told me "half of what you paid". I have a luxury vehicle, why would I ever do that? Plus, he is taking away business from the company he works for. I asked him what would be the cost for a full replacement. Then he had to get on the phone, to get an estimate. I had him send me an estimate of the replacement to my email. I wanted Corey AND his dollar bill used to measure to leave as soon as possible because after that, I didn't trust him. Shortly thereafter, I got a call from Robert, a customer associate at the Oak Lawn, IL location who quoted the replacement estimate. I made sure that I was going to get a refund for what I originally paid which I did. After that experience, I did not want to use Safelite, PERIOD! Why are you using a dollar bill to measure windshield damage? Safelite won't provide a tape measure or a basic ruler??? Unprofessional. PLEASE NOTE: when you get a repair, they use a grey resin to stop a crack from forming, I was told that the cracks would still show. They don't explain that to you on the website. Why would I pay for a repair where the cracks still show? That's GHETTO, count me out. Safelite may be a good business but Corey as a shyster representing them messed it up for me. I ended up giving my business to someone else.

Had brakes done, Sam was able to fix my issue when other shops couldn't. Great service and fair…read moreprices. Will definitely return.

Not happy with the 168.98 testing fee being added into the total cost of the repair. Most…read moreautomotive places wave that if they get the job. Never before have I heard of this. Plus Miss Ally gave me a quote of $1172.69 OUT THE DOOR... I agreed to the quote, but then when the bill came they asked for $1384.50. We have been coming here for years... Not anymore.

The positives: Great communication. Very professional…read more Transparent pricing. Talked me through the repair and gave me some good, better, best options. Why 4 stars vs 5: I would rate the quality of the repair as B+. My goal was "you'd only know it was there if you knew what to look for" because it was on textured plastic bumper which I knew would be impossible to make look perfect. I'd say they did that for the most part. I don't think most people will even know it is there. But from a "perfect" standpoint the one area they sanded down they sanded too far down and there is a "flat spot" (see photo). There is also some runs in the paint (see photo). Again, this is on bottom edge of bumper so I'm splitting hairs. I only share that because if you want "perfect, like it never even happened" you probably want to just go to a full on body shop. If you are good with "pretty good" then you'll probably be happy.

This is the worst so-called auto body man in the world! Believe me! He made a mess of my SRX…read moreCadillac. A 2013 still looking new and in great shape, that I will now have to take to a real baby shop to fix the jack leg work he did. He also trashed my garage with cheap bondo, that I specifically asked him not to use. This man is a total scammer with no auto body skills whatsoever!

They were very responsive and when we understood that the work we needed was not the type that JC…read moreLilly covered, they referred us to several other companies that might be able to assist us with what we needed done. The referral was great to work with as well. This says a lot to me about how they run their business overall and I will definitely reach out to them in the future.

This company came out to do a job on my NEIGHBORS home, they left a mess I had nails all over my…read moredrive way and garbage was blowing all over our street from them, I picked most everything up, but just wanted to ask if they could run a magnet through my rocks ( yes we do occasionally drive on them) I reached out to Silva 4 times before I was contacted back. She was pleasant at first then called me back and told me her worker said he was told by the gentleman here that they did not have to worry about there mess he would take care of it, he didn't want them on his property... 1st off there was no man here ( no one was home at all...) 2nd one of the guys was already on the property picking up the big pieces of trash they let go. She said well he did run his magnet over your driveway, There's NO possible way he did with all the nails that were left and we also have 3 cameras that face our driveway 1 points straight down it one across it and the other the front and the only time it picked anyone up was when he was here picking up the big mess! She did tell me they would be here the next morning between 7-8 am I am still waiting for them but when I called her to ask if there was an eta she blew up on me, was Cussing me out and Hung up on me, Again this was all caught on camera, when I told her I am leaving a review. I have been NOTHING but nice and understanding of them... THIS IS NOT EVEN A COMPANY THAT WAS DOING ANY WORK FOR US BUT A NEIGHBOR!!