The group is fast, has knowledgeable service, has excellent printing, and is a friendly group at…read moreElmhurst Blueprint Shop. It's a shop like you want. Yes, they get busy but their printing, prices and service are worth waiting for when they are busy. Plan ahead, if you can, for their services. One customer from 6 years ago seems like a road rage guy. George T., but couldn't be more wrong.

Terrible customer service. Second time a call back was promised-nothing. They appear too busy to…read morespeak with you, or call you back. How about being polite and grateful that you are currently busy. My advice to the business and to the folks reading this-be nice to the small jobs & all customers, because they lead to big jobs---but not with any of our five locations.

Stopped in here to drop off an item that needed to be returned to a vendor. Stopped at this…read morelocation as it was on the way home from work. I was taking a half day, so I got there around noonish. There was one person working the store by themselves, but there were several customers. I was waiting for assistance and the store clerk waited on someone who came in after me. All I needed to do was drop my package off, get my receipt and leave. Instead I had to wait for 30 min for service. Another woman came in with chairs that needed to be returned. She was looking for some assistance in brining them in, but the clerk told her he could give her a cart to wheel them in herself. A second clerk showed up with what looked like a lunch order for himself and the guy working the counter. He did drop the lunch off and came and assisted me. The vendor had told me that I did not need to repack the item, but the store clerk said it needed to be repackaged. He was helpful in putting it in a box and didn't charge me for it, so that was nice. But overall, not sure I would come back here if I saw more than two people in there, I would definitely turn around and wait another day.

Service here is always excellent. They recommend the best and least expensive way to ship whatever…read moreyou need. Very friendly.

I have been working with these guys for over two years now. I can honestly say I have NEVER been…read moredisappointed. I have asked for many different textures and images and banners and signs for our business. Not only do they always say they can do it but they get it done faster then is imaginable. They also did the branding for my car and it is flawless. Most times I would think that speed would bring down quality NOT WITH URBAN. Every single thing that have done for me has not only been done fast but the quality is beyond compare. So that's the product. Now to the staff. It is absolutely apparent every single person that works here enjoys what they are doing. I've always been greeted with a smile and they all remember my name. They always want to help and will give you recommendations on how to improve your original concept. The personal care that they each put into everything they do is wonderful. Each of them is always willing to help and the attention to detail is awesome. So, in total, not only do you get a spectacular product 100% of the time. You also get a wonderful experience from every staff member from start to finish. It goes without saying more that I am beyond thrilled with them and would recommend them to ANYONE AND EVERYONE.

I've been coming to Urban Imaging since I was a junior in college and they've always done a great…read morejob on my projects. I've submitted things like business cards, posters, flyers, and high-gloss magazines with complete satisfaction. The turn around isn't as fast as say a Fedex Office, however the quality is 100X better and worth the wait. The cost is also a little more expensive, but like I said the final product is always perfect. Urban also sends out emails with great deals, such as half off and discounted projects. If you have the opportunity to work with Scott give him a try, he seems to know exactly what I want my final product to be.

Excellent shop. Good work at a reasonable price and excellent customer service. Very…read moreaccommodating. I call no one else for print work any more cuz I know I'll get just what I need from the Ink Well.

I have relied on The Ink Well for over a year now with printing services for my small business and…read moreconsistently receive good quality printing and responsive service. The new ownership is making significant changes to improve processes and technology which has been really nice to see. Plus, they are all friendly and go above and beyond to make sure I am satisfied. I highly recommend this local shop for any and all printing services!

Fantastic. Eco friendly, quality printing, great service…read more I used these guys for a large banner job three years ago and they did a wonderful job. They helped me get exactly what I need, and everything worked out fine. Today, looking for a different type of signage for another client, boom - I thought of them. I was still in the system, got my same rep and he had a quote to me in 10 minutes. This is how customer service works!

Digital hub is a great print shop. The shop is staffed with extremely knowledgeable staff with…read moregreat paper options and color registration. They were even able to messenger a proof to me at my office. Be sure you get a quote in writing that is signed by both parties. Be sure you know what you are talking about and what going rates of short runs and offset printing are. They are a good printshop if you know what you are talking about. It can turn south if you get in over your head.

Great for the neighborhood. I use the facility for faxes mainly, but they have about 30 computers…read morealso. Great fpr anyone who's completing homework assignments, looking for work, or just need to fax. There are fees, but not much only about $1.00. I prefer it better than the library. They don't limit your time. They also have alot of job info listed for various employers that are hiring. This is a cool place for the neighborhood.

Charlie was great! He was more than accommodating when it came to a last min Ricks Cabaret branded…read morehoodie order on the fly. Made it happen on a Saturday afternoon when everyone else was closed. Had all 20 hoodies completed in an hour. Thank you Charlie!

Needed a very low quantity of custom art on water bottles printed. It was perfect quality, done…read morevery quickly and such a reasonable price. Thank you again - I'll be back!

As the Director of Marketing for a major US retailer we do a lot of printing. In 2010 I sought…read moreprinting and online web-to-print solutions and looked at three different printers in the US. One RFP came from the regional FedEx Office group, another from a smaller national printing house in Phoenix, and the last of them being RGC in Chicago. We gave each company opportunities to handle aspects of our printing and print ordering business and were amazed to find out... A. How terrible and inconsistent FedEx Office was. B. How many hidden fees the other national competitor had. C. How much Richards fit our needs. Richards was a clear winner...by a long shot. Their customer service is the best in the nation and one of the best of any company I have ever had the pleasure of doing business with. Their print materials are always on time and of the highest quality, they catch errors we have made, offer translation services, and most important...you can tell every aspect of your job(s) are being overseen by real people who care about the quality of the product. They care about their product but it feels like they care more about your product. That is very rare in today's business world. Their web to print portal is the best in the nation, hands down. I've worked with many of them and the Richards site is intuitive and customized to fit your needs. Every week they bring something new to the table and help us find ways to create better efficiencies in our printing/ordering while staying on (or under) budget. In summary, you may have never heard of Richards Graphic Communications and like moths to the flame were attracted to the big shiny lights of the FedEx logo as I was. The solution is in Bellwood, IL where a family-run printing business is setting the technology trends in printing while continuing to offer the "Mom n Pop" customer service that makes you feel warm and cozy inside.

From the owner: As a premier, woman-owned, printing and communications company, Richards Graphic Communications…read morecollaborates with our clients, as an integral part of their team, to produce powerful communications. By offering a complete range of services from concept through fulfillment, and delivering solutions that work, our company has created many successful long-term partnerships. We listen to our clients' needs, find the proper solutions and work hard to help them achieve their goals.