EXTREMELY SHADY & PREDATORY BILLING PRACTICES! After seeing SO many other reviews state the same,…read moreplease don't make my mistake and go here. Worst eye exam of my life. Overpriced and doctor over corrected. I can't see anything out of my contacts. They checked insurance while I was there, said everything was covered for the exam. The rest was out-of-pocket. I gladly paid them over $800 for my glasses and contacts. First, they never even ordered my contacts after I paid for them. I had to babysit that. I had to come back for a contact recheck because my contacts are over corrected and wrong. Now I paid for six months of contacts and I will not be receiving six months of the correct power. So they are ripping me off there. And out of the blue they're telling me I owe them more money, AFTER they said it was covered by insurance, now all of a sudden it's not. I told them I can't pay it. And the woman literally laughed. These people just want to nickel and dime. This is not medical care, it's greed and very shady billing practices. Needless to say, don't waste your time here. Nothing went well. The ladies are rude. This was the worst eye exam of my life and I've been getting them for over 30 years. Never ever returning to this place this was so awful. I will absolutely be escalating and reporting this place.

I just seen Dr Hirsch in October, 2025. I asked him a few…read morequestions on my cataract, he was so rude, and told me, "what part of your brain don't read his lips" what a Ass. I felt he talked down to me and very un professional with his rude remarks. I am looking for a different doctor

You care about their patients, Was able to schedule an…read moreunexpected appointment Very thorough examinations

Very bad billing dept. They double bill and won't provide detailed receipts. Was told by staff at…read morethe billing dept. that they have had more complaints. Avoid them

Note, this is Dr. Piyush Rajurker, there should be a comma in the entry after the last name:…read moreRajurker, Piyush. I don't understand how American culture just overnight got so sloppy with names. University of Nebraska Medical School, residency at Indiana University with specific expertise in ocular blood flow and glaucoma. So I want healthy eye blood flow and I don't want glaucoma, and I always vet my medical care like my life depends on it. I needed a procedure to bring down intraocular pressure and he's the best choice around here. Good bedside manner, reassuring confidence, works with good staff in an evil hospital corporation but his clinic is nice and friendly.

NEVER EVER GOING HERE AGAIN It deserves 0 stars…read more I went in on Friday wanting to pick up a box of contacts. Apparently she was unable to locate my file! At a doctor's office and she was unable to locate a paying customers file! Never in my life had I heard this before at any medical establishment. They employee there was so rude and unhelpful. Lets start with her presentation, she looked like she walked in from the streets, did not look professional. Not friendly, was not wearing a mask and seemed to not know her job whatsoever! She told me the doctor would be at the office at 2:30pm. I called at 3:30pm and well according to her own rules she refused to answer the phone. What kind of business does not answer the phone during business hours! I go back Monday and to my surprise the doctor is not in again. She tried to brush me off, at this point I just wanted my prescription to never return again! I finally got my prescription and I am happy to say I will take my money elsewhere. This place is a joke!

If i could give zero stars i would. This place is a train wreck…read more First of all.. the office is very hard to find. Secondly. . When you do find it there is a large room that is obviously in disrepair.. not the guest thing you want to see. The office isn't finished. The baseboard is missing and the drywall is patched. The equipment is old and outdated. They give you handwritten prescriptions. I've been waiting weeks for my glasses and every time i call they say they will be here in a few days. I would prefer a refund because i never want to return.

Everything Great Professional Friendly Staff But I'm trying to reach Store to pick glasses up But…read morethey say Number No Longer in Service? I've gotten thru Must of been Technical Error

Visionworks is AWFUL!!!!!! I have used the store in Brookfield, WIsconsin with minimal success. The…read moredoctors get the contacts script messed up more then they've gotten it right the first time. Forget the insurance deal. We have two vision insurance and you can only use one and half the time they can't find your membership even with your card present at the appointment. The computer system they are using is utter garbage. I tried Store 415 in Wauwatosa 9/17/2026 and believe it or not the experience was even worse!!!! They schedule your appointment only to waste your time traveling to the store and then having to find it inside the huge mall only to be told at the counter that their computers are terrible and they don't take Any Insurance Ever. The lady at the counter ha a laundry list of complaints about the entire place. How they got this big as a company is anyone's guess because they are absolutely the worst!!! I thought Pearl Vision was terrible but Visionworks has them beat in all the wrong ways!!! SOOOO Disappointing!!!!!!!

I feel like the staff here loves me for my dog which is completely awesome because I love me for my…read moredog, too! I recently had an eye exam and bought new lenses for my existing frames. Every step of the way was terrific! I was given a thorough explanation of what wasn't included when I don't buy new frames. The doctor who did the new prescription gave me perhaps the most thorough briefing I've ever gotten from an eye doc! These are terrific people operating a location for a bigger retailer but they made it feel like I was dealing with a neighborhood one off. Kudos!!! Well done!!

Harsh upselling from the GET-go. Glasses were flawed right out-of-the-gate. The manager was a…read morecomplete jerk!!! 'I have a vision! When you see this business, LOOK THE OTHER WAY!

Okay can't find the one for Pewaukee. All I have to say is dr Adams was amazing. He got me in late…read moreafter hours to help me with my eye. He was caring, informative, and experienced at what he did. You don't see many doctors like him that care for patients the way he did. Wish more doctors were like him.

From the owner: About Advanced Retina Advanced Retina, in Delafield,…read moreWisconsin, provides the most advanced diagnostic tests and treatments available for complicated retinal conditions. Ryan N. Vogel, MD, has extensive retina training that he shares with patients in southeastern Wisconsin and beyond. Patients receive comprehensive medical and surgical care for retinal diseases like age-related macular degeneration, diabetic retinopathy, retinal tears, macular holes, vitreous floaters, and retinal detachment.    The team at Advanced Retina works closely with referring doctors, so treatment is personalized, professional, and highly detailed. The practice possesses the knowledge and skills to address complex retinal problems using state-of-the-art equipment and technology and innovative treatments.   Trust Advanced Retina to provide the highest level of patient-centered professional care. Call the office today to learn more about the superior retinal care offered, or use the website to request more information.

RUDE!!!! RUDE!!!! RUDE!!!!! 1st time appointment scheduled…read moreand I arrived ***FOURRRRR MINUTES**** past the 10 minute grace period due to public transportation. Without being belligerent I expressed that as a first time client, I should be given some grace. I was met with attitude and combative replies from the front desk receptionist who happens to be hispanic with glasses. Im brown too so that was completely unnecessary and unexpected. 0/10 WOULD NOT RECOMMEND this location unless you plan to be pissed off!

Trevor is the man!! He fixed my glasses that our infant broke accidentally. He said it was a battle…read morebut he got it and he certainly did!!