This is a great outfit. We had a compromised valve on the main water pipe into our house. I…read moreneeded help ASAP at 3pm on a Friday. Terrance with Snell & Sons responded immediately. We FaceTimed and showed him the valve configuration. He sent us a parts list with cost and we used Venmo to send him the money to purchase the parts. He kept me informed over the next hour and half as he purchased supplies etc. He arrived around 5:30 and made the repair. He was a lifesaver. I would recommend this business.

He came out to give an estimate and then ghosted me. I understand this happens quite a lot in this…read moreservice but it is extremely unprofessional. I am sure I can count my blessings that I didn't get the chance to use him. Another lesson learned.

I had 6 big trees I needed down. I was given a fair quote and the job was completed 3 weeks later…read moreas per our agreement. I definitely recommend this company. You will not be disappointed.

How disappointed we were. My father-in-law engaged in an agreement back in June of 2020 and here we…read moreare in October of 2020 and the service was never supplied. My father-in-law was told several times that there was an "emergency" that he had to take care of and that "weather permitting" that the job could be competed in a few weeks. I finally called to see what could be done. Well, I guess, as the owner recently told me, that there have been a lot of trees on houses in the last 5 months that demanded his attention. In a curt response (during my second call) he shared that if I was unwilling to wait that we could find someone else. My father-in-law (87 years old) has a dangerous tree that must be removed and kept believing his word. Heaven Sent Tree Service said in clear words that unless the tree was "on the house" he could not get to it yet. We are unwilling to wait. So, we will indeed need to find someone else. This is just a heads up for whomever. Sad.

Unfortunately dont service my area and was unable to call but did get a text reply within 24hrs…read morewith further details, polite and straightforward wished it had been a fit!

Amazing service and communication!! Service requested was done and made our house look brand new…read moreevery time they come out to service.

Terry Battiste and his team traimmed our bushes and hauled away the mess. Price was good and the…read morework was fine,

I am very pleased with the service that I received. From the time of estimate until the job was…read moreactually done, they were very professional and arrived when promised and called if there were any issues. They cleaned up impeccably after the job was completed. I will definitely contact this business Dow my cuter tree trimming needs.

Got a few quotes for our rental home, hired them based on reviews and pricing. Communication was on…read morepoint from start to finish, they removed the trees in about an hour or two, the rest of the time was spent cleaning up. I'm definitely happy that we went with them and will certainly hire again if we ever need a reliable tree company.

When I asked for an estimate, I was told I could not afford it. How does he know how much I can…read moreafford? We then talked about a second project, he gave me an estimate and I agreed. He never showed up.

Jim did a great job for us - he was on time, gave us some great ideas and options and was on site…read moreto make sure the job was done right and to our satisfaction. Jim Rillo takes pride in his work and servicing his clients and I would highly recommend him.

ABSOLUTELY AWESOME COMPANY!! After tornadoes went through Mobile right after Halloween, we…read morediscovered a leak in our roof on our house in downtown Mobile. We called several roofing companies to come look at the issue. One wanted a $250 estimate charge and the others did not return our calls. Guy Brothers not only returned our call, but scheduled an inspection. Brian Dolitch, of Guy Brothers, came- as schedule, inspected the roof- inside the attic- found the issue- did some temporary repair and gave us an estimate to repair it permanently. It was an extremely reasonable estimate and we had them do the work. Mr. Dolitch was/is extremely professional- the response time was very good- and we recommend the company very highly. Don and Thea Wiley

My husband contacted Guy Brothers last week for a quote on a new roof. Appointment was scheduled…read morefor today at 9am, however he didn't show up for the appointment & finally called at 1015am to see if he could still come out to give us a quote. Denver came out & quoted us & I informed him we were getting 3 quotes before making a decision. He scoffed at this, but I explained we were paying for the roof & not our insurance unless I could get my policy changed to "replacement value". He was aware another company was on their way to give us a quote too. He left & sent us a quote & asked if we could come to the office to check financing options (after I also said I wanted to avoid financing if possible). Knowing my husband had an appointment and would be out of pocket for that, he sent 2 text asking if we were coming, which my husband did not immediately respond to bc he wasn't available and I also was talking to my insurance company about changing my policy to a replacement policy & awaiting their response. Before my husband had an opportunity to respond to tell him this, Denver sent another text (all within a hour and a half) telling my husband to remove Guy Brothers from our potential list of companies. What upsets me the most is that as a business, he found it acceptable to no call, no show for the appointment yet found it unacceptable we were unable to respond immediately when we made sure he was fully informed of our schedule. All of this transpired in one afternoon & the pressure he put on us to make an immediate decision speaks volumes about how the business (& probably their work) is conducted.

They just completed a job for me and I couldn't be more pleased. work was very high quality .read more

Called over 6 weeks ago to get someone out for a consultation. Receptionist said it would be around…read more2 weeks before an opening. Told her that was fine and booked the consultation. Man came out and said he would call me back with a quote in a couple of days. Well after 3 calls and a month later, I still haven't gotten a return call with a quote. Needless to say, I wouldn't recommend this company as they aren't reliable so I wouldn't personally give them my business now.