Simon Med Imaging in Scottsdale just called and cancelled my appointment for about the 4th time. I…read morehave been trying to get in to see them since March 2026 after I landed in the emergency room with extreme back pain and couldnt stand or walk. Seems that the only Simon Med Imaging place I can go to is Desert Ridge because I have a pacemaker. I cannot go to any doctor to be treated until I have a recent MRI. My new appointment has been put back 2 more months til August. This is all because they dont have the proper personnel to handle my MRI. As of now only one person can do it and she is backed up two months. Is this anyway to run a Simon Med Imaging office??? So if you have a pacemaker people - lots of luck getting in.

Horrendous customer service. My insurance called me to see if they could get me in here…read morespecifically to schedule an MRI. I told them explicitly I needed a specific date and if you guys couldn't provide that, that this would be a waste of time. The woman I got, Clara, was awful. She refused to even tell me scheduling dates until they submitted all my information in your system. She wasted 40 minutes of my day while I was at work because she didnt know how to do her job. She then proceeded to tell me "well, sorry, 12th isnt available ill put you down for the 14th" no the hell you wont. I told her to cancel everything that I was done with your companies unprofessionalism. Now, I have you people harassing me via call, text, and email! Do not go here! They will waste your time and then harass you ruthlessly!

We have been here three times for urgent care and for allergy tests and the care is always top…read morenotch. We have used Children's Hospital as well and coming to the clinic the level of care is the same with high level physicians, PA's and nurses. Always thorough and willing to answer your questions and never in a hurry. The facility is newer but it has been here for over 5 years. Clean and nice amenities in the waiting room such as ample power sources for those parents needing to check in for work. Plenty of off street parking and located just off of I 94 in Lake Country. This location also provides a large clinic for rehab and physical therapy and sports medicine. Online appointments scheduling is a plus so check that out to help you find a time to fit your needs. If we have a choice, we would always utilize Children's Hospital and their clinics

Outpatient imaging facility offering ACR accredited services in HIGH FIELD OPEN MRI, CT, ULTRASOUND…read moreand X-RAY. Quick appointment access and report turnaround. Staff are friendly. Technologist are experienced and caring. Radiologists are board certified with subspecialty expertise.

From the owner: Out patient diagnostic center offering a High-Field Open MRI, CT and XRAY.read more

I could not be more thankful that I decided to break away from the big medical system and go to a…read moresmall independent practice. The personalized care and attention I received were absolutely wonderful! Upon my arrival, Jessica gave me a cool towel with my choice of essential oils added to it. It really helped me feel calm and comfortable while I was doing my initial visit registration, which I completed on an IPad and it was so user friendly. My visit with Joanne Browne was awesome. She truly took the time to get to know me and help me work through some issues. I am so glad that I chose Village PCP and will NEVER go back to big health care medicine ever again!

From the owner: Our providers will give you personal attention, take the time to listen to your concerns and answer…read moreyour questions, and collaborate with you to work toward improving the health of you, your family, and your community. We will build a partnership with you and help you overcome obstacles by offering you realistic options for your personal situation.

My 10 month old has RSV and is having trouble breathing. We were instructed by the on call…read morephysician to be re evaluated at an urgent care. We arrived at this location at 8:10. We were never informed how long the wait would be. I anticipated one because "tis the season". Our wait time initially was about an hour. Okay, again I anticipated some kind of wait. We hit the hour, got another text saying it was gonna be another 20 minutes. Mind you my son is wheezing. It's pushing it, but fine we will wait. It's 9:35 and the kid that came in after us got called back, mind you they close at 10. I put my son in his seat and we left and went elsewhere. I am very disappointed in the care we received, or lack thereof. Definitely made me feel as though my son wasn't important. I get it's busy but my wheezing 10 month old with RSV should come before a 16 year old with an ear infection.

My son and I had the easiest visit here. We got checked in super fast and they called in our…read moreprescription so we didn't have to wait at the pharmacy. Very clean and nice people!

Thank You Aurora Health Center…read more I have an on-going eye issue and it wouldn't be me if I didn't end up in an urgent care while on vacation. Being from out of state, they got me processed as fast as they could and seen as fast as they could so I could get back to my trip. The staff was friendly, cracked jokes with me on the differences between check in questions in Wisconsin vs. California and were noting but professional. Thanks for helping me in a pinch when I was the dummy who forgot to bring his meds to Wisconsin. I say this with love, but I hope to never have to see you again :)

I had an MRI done on June 18. Today is July 7 and I still do not have the results. Every time I…read morecall they give me a date in the future that they should be read by a radiologist. But the date keeps getting pushed farther out with no explanation except they are swamped. I have a doctor appt coming up. I have told them that but it doesn't seem to matter. I even had my doctor's office call and they got the same run around. I think this is unacceptable. At least give me an honest answer instead of the standard lines.

As far as imaging facilities go, this is the place for accommodation of schedules including late…read moreevenings! Staff was patient a d friendly and made my scan tolerable as I'm claustrophobic so the open and extra large MRI was A okay!

I visited MH Imaging for a scan and will not be returning to this location or any MH Imaging…read morefacility. I arrived about fifteen minutes late due to confusion with their multiple locations on the same street (Layton ave in Milwaukee)--there's another center just two miles away, which is an understandable mix-up. However, the receptionist showed no empathy or effort to understand the situation. When I tried to explain that I was in severe pain and needed to be scanned urgently and also drove 30 miles, she refused to listen, said 'I'm not gonna speak with you anymore' and 'I think you need to leave now.' She offered only 'I can get you in tomorrow' before turning her back on me. I'm sure I'm not the first patient to mix up the locations, especially since only the main facility shows up online. Not to mention she also condoned a hostile patients threatening behavior towards me. Their follow-up communications are also vague and don't even include appointment times. As a healthcare professional myself, I would never interact with patients this way and will not be sending my patients here. We are taught that, as healthcare professionals, patients come in to the facilities on some of the worst days of their lives and these employees showed no understanding of that. The staff could definitely benefit from training in patient interaction and professionalism. Better location clarity and proper follow-up are also needed of course.

I recently had an MRI at MH Imaging at 2500 W. Layton St. and give the company owners and staff…read morethere high marks. The layout of the imaging suite I had was well designed and bathed with warm accent lighting. MRI machines are loud, so the technician offered ear plugs, head phones (with my choice of music) or both. I chose both enjoying some great 70's Eagles tunes to pass the time while the GE 3T MRI performed its magic. There was an issue getting my Doctor's imaging order communicated to MH Imaging, but that was not MH Imaging's fault. Once I got the order corrected and resent from my physician's office, the MRI image scan process went smoothly. I want to personally thank MH Imaging for making this State of the Art MRI technology available and price competitive vs. other Milwaukee area imaging options. MH Imaging is a great option to consider. G.W.