My partner and I unfortunately had a terrible experience with this business. I first want to share…read morewe were repeat customers prior to this and really liked the ultrasound tech in racine. However we will likely never go back due to how they treated this extremely avoidable incident. My partner and I went in on 01/26 for a DNA early gender determination test. Which per the website states "RESULTS WITHIN TWO DAYS!!!" A very deceiving claim, considering our sample sat in the building until 4 pm on Saturday 01/30. We did not receive our result until the following Monday 01/02. So I guess results within two days of the lab receiving it.. but they'll ship it out when they feel like it. Although we paid $130 and the package had overnight shipping. We specifically picked this business because we trusted their quick turnaround and wanted a more sterile environment than our home to avoid cross contamination. The ultrasound tech also said we would definitely get our results no later than end of day Thursday 01/29 putting us even more at ease. We we tried to call them on Thursday 01/29 during business hours with no answer and I left a voicemail. Called again early Friday and spoke with a woman who said she would provide us a tracking number shortly. Surprise, We never received a call back with the tracking number. We had to follow up with them on Friday evening, which is when we were told our sample along with, "50 other people's samples" , "never left the building". We had friends and family that flew and drove in from out of state for a gender reveal that was ultimately canceled due to their extremely avoidable negligence. I wish I would've remembered the woman we spoke with over the phone, but she stated verbatim that they would not give us a refund because if they gave us one, they would have to give the other fifty people refunds whose samples were delayed. She also made sure we knew they were a family owned business. A refund in my opinion was the least they could do. I am never one to leave a review at all, let alone a negative one on a family owned business.. but I was compelled to given the fact that they didn't care to rectify this situation and caused undue stress on me and my pregnant wife.

This is my 4th baby. Second baby I've brought to My First Peekaboo. First time at the Racine…read morelocation. Today I got to come back because they were training someone (yay extra time to see baby) and I agreed to come in :) Great experiences each time. This offers you non- rushed intimate time with your sweet baby- and who doesn't love that. Highly recommend so you can see your little one in 4D.

Easy to get appointment in a timely fashion. Professional and very kind staff. Walk out with copy…read moreof your scan Would definitely recommend

It was my first visit at MH Imaging Racine and it was the best experience I've had in a long time…read more I had a lot of anxiety about this appointment but the technician, Eva made me feel very comfortable. She was very pleasant and she took her time to explain everything. I was very pleased! I'm so glad I found this place! The ladies at the front had the best customer service! So helpful and friendly. Great experience from start to finish!

Wonderful staff, clinic very clean. The front desk and technicians were all amazing! The result…read morecame back pretty fast. I also appreciated that any time I called someone picked up and it wasn't an automated system. They are also very upfront about the cost and will tell you your out of pocket cost before you go into the appointment.

Thank you for your response and assistance.... I have not heard from WICE or Peter Akermann, nor…read morehave I received a refund or any indication of the same. I will be happy to take down my review as soon as my 9 MONTH ago due refund is received. The requirement to go to this level for a simple refund of an insurance approved service is not at all reasonable and I appreciate any assistance.

Very nice folks and really puts you at ease. I took a family member here who is fairly…read moreclaustrophobic. They really were accommodating and made it go very smooth. They took care of all the insurance stuff too. Definitely use them again.

I came here to get an MRI of my spine. THe office was beautiful and the receptionist was very…read morenice. Everything looked new and clean. The MRI was quieter than other machines and the MRI was shorter too.

This place is Godsend. My Son needed a MRI of his head. He…read moreis a young man who happens to have autism. He worried all night about his MRI. They were all so kind to. Gave him ear plugs, wash cloth over his eyes, essential oil of lavender, a blanket to keep warm and let me sit by his side. He did wonderful. This is my second time here. I wouldn't go any where else.

From the owner: Quiet, open MRI in a comfortable environment. Enjoy music while having your MRI.read more

Dr Palin is the best radiologist I have ever seen This…read moreplace has the best machines and get things done fast. They are 10 times cheaper than any hospital I recommend them

I went to KRC for the first time in January 2023, for an MRI, for my shoulder…read more My first visit was fine, but everything I've had to deal with KRC since then has been nothing but confusion and stress. I lost my insurance a month after my visit, which caused alot of confusion regarding my bill. It took several months, but eventually it got sorted out. However, trying to get ahold of the billing department was ridiculous. I made several calls attempting to pay my bill, left several voicemails explaining myself, only to be called back once or twice while I was still at work and unable to take phonecalls. I've never had such a difficult time trying to contact a billing department. Eventually I was able to talk to someone and get my bill paid. Then, literally a whole month after I paid, I got a call from a collections agency regarding the same bill. I still haven't been able to figure out if this whole thing is going to poorly impact me at all. But I tried my very best to avoid this kind of thing happening, only for it to happen anyway. And I can't blame anything else except the poor communication from KRC. I'll be getting MRI's from somewhere else going forward, if I can help it.

Exceptional care and life changing results at the Northbrook ENT and Audiology team…read more My godmother, "Flo", turned 95 this year. At her birthday party she smiled from ear to ear because she could hear us sing Happy Birthday to her, something she had not been able to enjoy. That moment was made possible by the ENT and audiology team at Endeavor Health NorthShore's Northbrook location at 501 Skokie Boulevard. A little over a year ago, Flo lost all hearing in her only good ear. She could hear sound but could not make out words. She became withdrawn and depressed and lost more than 30 pounds. She stopped going to her church women's club and barely engaged with friends and family. Her world went silent. We began with Dr. Janet Han at the Swedish Hospital location in Chicago. She tried a hearing aid plan with several fittings and a loaner. When that did not help, we met in Northbrook with Dr. David D. Walker and his team, Dr. Samantha Schneider and Dr. Margaret Molloy, to talk about a cochlear implant. With guidance from Flo's geriatrician, Dr. Erica Hutz, I chose to move forward knowing there was only a fifty fifty chance it would help, because any improvement could change her quality of life. From the first appointment, this team was kind, patient, and clear. They explained every step in plain language, returned calls quickly, and coordinated scheduling so travel and visits were manageable. They spoke to Flo in a way she could follow and made her feel included in her own care. They treated me as a partner in every decision. Over the next year I attended every follow up and adjustment. There were hard days when we wondered if we made the right choice, but the team's encouragement and skill kept us going. The changes have been remarkable. Flo gained back 30 pounds, returned to her women's club, attends the senior monthly meetings at the police station, watches television again, and starts conversations with friends and caregivers. She laughs, connects, and participates in life again. If you are considering a cochlear implant or need ENT care, I highly recommend this team. Thank you to Dr. Janet Han, Au.D., Dr. Samantha Schneider, Au.D., Dr. Margaret Molloy, Au.D., Dr. David D. Walker, MD, and Dr. Erica Hutz, MD. You gave Flo back her independence, her joy, and her will to live. We are grateful beyond words.

Why do all the health issues occur on the weekends? My eye started bugging me yesterday morning -…read moreit felt like I had a lash or contact stuck in it yet I didn't see anything. And of course it was a Saturday when my eye doctor was closed. I looked for the closest urgent care and came across endeavor. I stopped in at 1155am and they told me to come back at 130pm since they were getting ready to take lunch. They said I'd be seen right away. At 130 I went back and the waiting room was full with people waiting to be seen including a friend who had taken her grandma there for back issues. Due to the amount of people I had to wait a little longer than I expected (about 20 min in the waiting room and then another 15-30 min for the dr). The dr herself was so friendly and got right on it. I wish I remembered her name! She confirmed there was nothing in my eye but then used a special light and said she did see a small scratch. She prescribed an antibiotic which I started about an hour later and said I should feel better within 48 hours. I was super comfortable all evening - amazing what a little scratch can feel like. However I woke up feeling so much better and am so happy I went to endeavor. I'll definitely come back here in the future. They also see kids so I'll keep that in mind also.

What an absolutely fantastic experience I had this morning! I was very nervous to have to have an…read moreMRI done and be put in a tiny little tube for fear that I might panic. The technician Kristen that I worked with eased my mind and helped calm me prior to the procedure. It's a beautiful new facility with a very nice waiting room. The staff at the front desk were very friendly checking me in! And again I can not say enough about how wonderful my technician Kristen was! She was absolutely phenomenal!!! Thank you for getting my through my frightening experience!

Super loud music! Cannot think in this environment. The front desk people claimed to have no…read morecontrol of the volume or music channel. Otherwise the people working here are very nice. This loud music everywhere you go seems to be the norm and it really is annoying!

I visited MH Imaging for a scan and will not be returning to this location or any MH Imaging…read morefacility. I arrived about fifteen minutes late due to confusion with their multiple locations on the same street (Layton ave in Milwaukee)--there's another center just two miles away, which is an understandable mix-up. However, the receptionist showed no empathy or effort to understand the situation. When I tried to explain that I was in severe pain and needed to be scanned urgently and also drove 30 miles, she refused to listen, said 'I'm not gonna speak with you anymore' and 'I think you need to leave now.' She offered only 'I can get you in tomorrow' before turning her back on me. I'm sure I'm not the first patient to mix up the locations, especially since only the main facility shows up online. Not to mention she also condoned a hostile patients threatening behavior towards me. Their follow-up communications are also vague and don't even include appointment times. As a healthcare professional myself, I would never interact with patients this way and will not be sending my patients here. We are taught that, as healthcare professionals, patients come in to the facilities on some of the worst days of their lives and these employees showed no understanding of that. The staff could definitely benefit from training in patient interaction and professionalism. Better location clarity and proper follow-up are also needed of course.

I recently had an MRI at MH Imaging at 2500 W. Layton St. and give the company owners and staff…read morethere high marks. The layout of the imaging suite I had was well designed and bathed with warm accent lighting. MRI machines are loud, so the technician offered ear plugs, head phones (with my choice of music) or both. I chose both enjoying some great 70's Eagles tunes to pass the time while the GE 3T MRI performed its magic. There was an issue getting my Doctor's imaging order communicated to MH Imaging, but that was not MH Imaging's fault. Once I got the order corrected and resent from my physician's office, the MRI image scan process went smoothly. I want to personally thank MH Imaging for making this State of the Art MRI technology available and price competitive vs. other Milwaukee area imaging options. MH Imaging is a great option to consider. G.W.

Best place to go in Racine if you need blood drawn. She never misses a vein!read more

From the owner: Wisconsin Diagnostic Laboratories is dedicated to optimizing patient care by providing…read morepatient-centric, quality, innovative medical laboratory testing. Wisconsin Diagnostic Laboratories - Racine, located south of Milwaukee, Wis., is a full service clinical laboratory and testing service that offers test orders, transportation of specimens and reporting test results. Services include anatomic pathology, hematology, microbiology, cytology and long-term care.