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Froedtert - RAYUS Radiology

5.0 (2 reviews)
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7 months ago

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I recently had an MRI at MH Imaging at 2500 W. Layton St. and give the company owners and staff…read morethere high marks. The layout of the imaging suite I had was well designed and bathed with warm accent lighting. MRI machines are loud, so the technician offered ear plugs, head phones (with my choice of music) or both. I chose both enjoying some great 70's Eagles tunes to pass the time while the GE 3T MRI performed its magic. There was an issue getting my Doctor's imaging order communicated to MH Imaging, but that was not MH Imaging's fault. Once I got the order corrected and resent from my physician's office, the MRI image scan process went smoothly. I want to personally thank MH Imaging for making this State of the Art MRI technology available and price competitive vs. other Milwaukee area imaging options. MH Imaging is a great option to consider. G.W.

I visited MH Imaging for a scan and will not be returning to this location or any MH Imaging…read morefacility. I arrived about fifteen minutes late due to confusion with their multiple locations on the same street (Layton ave in Milwaukee)--there's another center just two miles away, which is an understandable mix-up. However, the receptionist showed no empathy or effort to understand the situation. When I tried to explain that I was in severe pain and needed to be scanned urgently and also drove 30 miles, she refused to listen, said 'I'm not gonna speak with you anymore' and 'I think you need to leave now.' She offered only 'I can get you in tomorrow' before turning her back on me. I'm sure I'm not the first patient to mix up the locations, especially since only the main facility shows up online. Not to mention she also condoned a hostile patients threatening behavior towards me. Their follow-up communications are also vague and don't even include appointment times. As a healthcare professional myself, I would never interact with patients this way and will not be sending my patients here. We are taught that, as healthcare professionals, patients come in to the facilities on some of the worst days of their lives and these employees showed no understanding of that. The staff could definitely benefit from training in patient interaction and professionalism. Better location clarity and proper follow-up are also needed of course.

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Froedtert - RAYUS Radiology - diagnosticimaging - Updated May 2026

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