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    My First Peekaboo - Someone's mad

    My First Peekaboo

    4.4(7 reviews)
    1.7 mi

    My partner and I unfortunately had a terrible experience with this business. I first want to share…read morewe were repeat customers prior to this and really liked the ultrasound tech in racine. However we will likely never go back due to how they treated this extremely avoidable incident. My partner and I went in on 01/26 for a DNA early gender determination test. Which per the website states "RESULTS WITHIN TWO DAYS!!!" A very deceiving claim, considering our sample sat in the building until 4 pm on Saturday 01/30. We did not receive our result until the following Monday 01/02. So I guess results within two days of the lab receiving it.. but they'll ship it out when they feel like it. Although we paid $130 and the package had overnight shipping. We specifically picked this business because we trusted their quick turnaround and wanted a more sterile environment than our home to avoid cross contamination. The ultrasound tech also said we would definitely get our results no later than end of day Thursday 01/29 putting us even more at ease. We we tried to call them on Thursday 01/29 during business hours with no answer and I left a voicemail. Called again early Friday and spoke with a woman who said she would provide us a tracking number shortly. Surprise, We never received a call back with the tracking number. We had to follow up with them on Friday evening, which is when we were told our sample along with, "50 other people's samples" , "never left the building". We had friends and family that flew and drove in from out of state for a gender reveal that was ultimately canceled due to their extremely avoidable negligence. I wish I would've remembered the woman we spoke with over the phone, but she stated verbatim that they would not give us a refund because if they gave us one, they would have to give the other fifty people refunds whose samples were delayed. She also made sure we knew they were a family owned business. A refund in my opinion was the least they could do. I am never one to leave a review at all, let alone a negative one on a family owned business.. but I was compelled to given the fact that they didn't care to rectify this situation and caused undue stress on me and my pregnant wife.

    This is my 4th baby. Second baby I've brought to My First Peekaboo. First time at the Racine…read morelocation. Today I got to come back because they were training someone (yay extra time to see baby) and I agreed to come in :) Great experiences each time. This offers you non- rushed intimate time with your sweet baby- and who doesn't love that. Highly recommend so you can see your little one in 4D.

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    My First Peekaboo
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    MH Imaging - diagnosticimaging - Updated May 2026

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