I drop my iPhone 6S in water and it is fried. Literally, it shocks me when I try to use it...a horrible, sinking feeling sets in...I check my warranty and water damage is not covered...that horrible, sinking feeling intensifies...I look at prices for a replacement iPhone 6S and they are just as exorbitant as I remembered...horrible, sinking turns into a cry of despair! Thankfully my business colleague recommends Oops Repair. I go by and within minutes I am leaving with a shiny, loaner iPhone and assurances that they will give my phone the very best treatment. Two days later, I'm happily doing business on my loaner phone when I get the call: My phone is fixed! Sure enough, it works impeccably. Even better, they didn't charge me for the loaner phone and they only charged me 1/10th of what I have paid on multiple other occasions for other iPhone repairs. And they did it with beaming smiles and excellent customer service. WOW!! I am never going anywhere else - AND never buying that overpriced insurance with these amazing guys right here locally. Who needs insurance when this amazing company is so much more affordable, professional, and a thrill to work with??? Ps. I can't wait to break my iPhone again so I get to give these guys the business they deserve. Amazing! read more

Honestly, if I could give this place zero stars, I absolutely would. My first experience with Oops was fine. I had a cracked screen that they fixed within 45 minutes. However, it cost $100. Unfortunately, I had to re-visit Oops a second time, since they did such a poor job the first time and this time water got under the poorly installed screen. The second time they charged me an additional $135 for an LSD repair, which, was considered MY fault due to negligence. Worst of it all, now my phone is completely broken, and I have to get a new one anyways. It was a terrible customer experience, and I am going out of my way, and will continue to go out of my way, to tell people to avoid this place. I will not be returning, and am very disappointed in my experience. Whatever you do, avoid Oops at all costs. Find a different repair shop. read more

I love this place! I walked in with my iPhone screen shattered, and the repairman was so friendly and helpful. He took my phone, while I sat in a comfortable seating area (with free coffee and water etc..for customers,) and before I knew it he was finished fixing my IPhone 10. He also gave me advice on cases and screen protectors to keep it from happening again.....all this at a reasonable price. This is the third or fourth screen I have had repaired by them over the years and I have never been anything but delighted with their service and prices! I highly recommend this place! read more

I highly recommend Dylan at Oops Computer Repair. From the start, he responded immediately and assessed the situation right away. He even attempted to call me promptly, and although we initially had some minor connection issues, he stayed on top of it and followed through. Everything went smoothly, and the service was excellent from beginning to end. Dylan is a great technician -- professional, responsive, and thorough. I have zero complaints and wouldn't hesitate to use his services again. read more

These folks know what they are doing--all young and tech-savvy. Brought my phone in for replacement of charger port. That itself produced secondary problem that took a bit to fix, but fix - it-promptly and cheerfully--they did. These guys are kind, calm, and competent. One heads up: phone number in Apple Maps is wrong (they have tried to rectify that to no avail) so be sure you have the right contact number if you need to leave your phone. read more

I have had several experiences with Oops Repair. Most have been with Josh. This last time I was in, Joe and Jordan had helped me and gave me the same great service Josh has in the past. I highly recommend these guys. It is evident from talking to all the employees that they are looking to continually improve their business. Small business that continually improves themselves is an A+ in my book. Thanks guys! read more

Brought my iphone in about 10 minutes from closing. Had half installed a battery and needed someone who knew how to do that little chore. Josh and Joe just fixed it. No problem with a half done job. They were simply great and very helpful. The next day I came to check a charging cable and they took care of checking and had a new one ready immediately. I'll be back. Don, Lookout Mountain, GA read more

The only place to go in the! Not only FAST but EFFICIENT KNOWLEDGABLE & KIND! Josh and his team are fair in their prices and so very helpful, it's the only place our family goes for repairs and help!!!!!! Even out of town out of country replacing broken screens for example is cheaper than going into Apple without insurance!!!! Thank You Oops!!!!! read more

I don't do many online reviews but these guys asked if I would and I'm happy to do it. They are no BS place, no phone queue, a human actually answers, bring your device in and get it fixed at a reasonable price. I've been there twice with big issues that got solved quickly. If you want to get the problem fixed right and fast, go see them! read more

Great experience with Oops Repair. Potential screen repair turned out to be cracked screen protector, which David found upon initial inspection. Although we did not do business as far as revenue exchange, David was very appreciative. Definitely recommend. Gene read more

Thanks to the guys at oops cell repair. They are very easy to deal with, give the best price up front, and quick in and out on my repair. I phone 6 plus with a cracked screen, took them just a few minutes to fix. thanks again guys. read more

These guys are AWESOME!!! Not to mention FAST! They repaired the screen on my son's iPhone in less than 20 minutes! I have recommended them to several of my friends and they are as pleased as I am! HIGHLY, HIGHLY recommend! read more

These guys are legit! Funny. Super quick. Sweet waiting room! And it's really awesome how helpful and honest they are. The prices are best in town! I would recommend them to anyone whose got a broken screen on their phone! read more

Oops Repair got my iPhone working like brand new again! I dropped it off the roof of my car onto the street and busted it up bad! Everything works great now! I highly recommend Josh and Oops Repair to anyone read more

Josh is great and knowledgeable. Less than 20 min and iphone 5 had new screen now problem and everything related works perfect. Great service would definitely use Oops again if needed. AAA read more

Oops repair is the cheapest and best service to go to if you break your phone! Everyone else charge the amount it would cost to buy a new phone, but Oops Repair is reasonable. read more

Fast excellent service to replace my IPhone 6 battery, and at a very competive price. I highly recomment Oops Repair on South Broad in Chattanooga and will use them again. read more

Excellent service! Had my screen replaced in less than thirty minutes. Super nice, I would highly recommend! If anything ever goes wrong with my phone I will go back! read more

Great and friendly service! The screen was not working on my iPad. They were quickly able to diagnose and fix it. Highly recommend!