I placed an online order for in store pick up, I called to check the status and was notified it was…read moreready they had just not been able to send the email. They sounded busy, I totally understand. Just didn't want to show up and have the order not be ready! Once I was there the store had a lot of variety, and I ended up purchasing another pair of shoes. Michael was super helpful while I was in there and I believe he too my phone call as well. They had my order readily available at check out and even when I was having issues pulling up a coupon the cashier (can't remember her name!) and Michael were super helpful and got my Coupon! Overall a great experience!

I wish I could see what y'all see in DSW. Seems like a big store but the selection quantity doesn't…read morematch. They have a lot of shoes on clearance and extra points for that when you get extra % off. I feel like I just waste a bunch of time in this store to walk out typically with nothing. This last visit, I settled on a pair that was regular price. It was last minute. They were cute and worked 80% with my outfit though I wish I could have found some that really elevated my outfit. Side note: they hurt my feet after about 30 minutes. Cuteness comes at a price. Customer service wasn't that friendly but she wasn't rude.

I have been doing business with Fleet Feet for about 4 years now. This is a real runners store and…read morewith several Houston locations makes shopping with them easy. Their sales associates are knowledgeable about running and the importance of wearing the proper shoes. They will do a free analysis of your feet, stride, etc. using a machine they have to make sure you buy the right type of shoe for YOU. Finally their prices are competitive and they have a rewards program to help lower your purchase price. A month ago, I visited this store to get a new pair of New Balance 860's and was waited on promptly and professionally. They had a good selection of colors and provided excellent customer service. I will continue to do business with Fleet Feet.

Arrived Sat around 10:40am a few customers inside and plenty of staff around 4-5…read more I walked in and shortly after looking around was greeted. The sales rep measured my feet and after a few questions to determine what I needed the shoes for the rep came up with 2 choices for the brand I was looking for Hoka The Clifton 9 and the Bondi 8 The Clifton9 is soft and pillow like feel and the Bondi 8 was a little firmer. I choose the Clifton 9 after trying both on a few times and walking around the store. These will be my work shoes as I stand and walk a lot. The rep recommended these since that is why I was buying shoes. I recommend this place as the rep was helpful and not pushy or in a hurry and answered all my questions and was super helpful. Price was not too bad either as I look as it is an investment in my foot health and comfort.

Great service! I have taken shoes/boots and handbags here for a variety of repair needs and…read morecleanings and they consistently deliver. Quick turnaround, good rates, and knowledgeable staff. They will tell you if something can't be done or what is better option for your item. Highly recommend!!

I paid almost $200, and waited for a year for these to be fixed. I needed the sole completely…read morereplaced. These were my grandmas vintage boots, extremely expensive and real. After asking them to fix the cosmetic damage- they made- this is what they gave me all that money and time later saying it was a "difficult job." But still took the money after damaging my shoes for a job they obviously weren't capable of instead of being upfront that they wouldn't be able to.

Great service. Repaired heels on both shoes. Nice work &…read morevery respectful owner. Will continue using this business for keeping all my shoes looking new.

Took in my Miu Miu shoes to repair the heels. Got my shoes back the next day. Friendly staff,…read morereliable and reasonably priced.

All that I can say is WOW! This place is a nice size and has a pretty good selection of name brand…read moreathletic shoes, as well as some shoes for work. The selections for women and children are almost neck and neck, so they don't just cater to the guys. The prices are pretty good, too. I had to call a pal of mine, who lives nearby, to confirm that this was a legit store, with legit gear. He confirmed that it was on the up-and-up. The staff is friendly, welcoming, and responsive. The store is bright and clean. They even have public restrooms and they are clean, too. I was surprised that evrything was working as well as it was, considering the winter storm that we'd just experienced. My sister did the spending, today, and thought that she got a pretty good deal on some Jordans for my nephew's birthday. I'll be back, for sure!

I had very fun at the grand opening party. Found great shoes for my son. And lots of fun,food and…read moreprizes. For the kids. I really love this store. :) ;).....

Best shoe shopping experience ever! When I tell you that the staff was amazing, believe it!! The…read more1960 location, I walked in - immediately I was greeted by staff (Andre) was very polite , he answered all my questions. In addition to taking time to explain and walk the store to show me the store deals. Very professional!! I was in the store for about 45 mins or so. I purchased 3 pairs of shoes. Also, Harry and Raymond were also helpful, very polite. Everyone working in the store on this particular morning had outstanding customer service and great at their jobs. I would recommend this location and I will most definitely shop there again.

Was in the area trying to do some early Christmas shopping the day I dropped in. This store is…read morepretty big and had good selection. I'm not a sneaker head so don't know it all, but the men's, women, & kid's sections were pretty well stocked. They also had a nice selection of sportswear. Workout, t-shirts, hoodies, practice gear. The prices were good and comparable to other chain stores. Kuddos to the staff who were nice & helped me get a box off top shelf. It was a Saturday & there were quite a few customers with out of control kids knocking things all over. I was so annoyed. Big props for the store team keeping things clean & being patient with those folks. Not sure I would've been able to keep my face so pleasant. A great place to pick up some kicks if you don't feel like lugging through the mall. Yelp on my friends!

I wear boots everyday and my Cobbler that I had used is no longer in business so I tried this…read morebusiness AND he is an artist! My Caiman's are 3 years old and look Brand New! Thank you!

This guy just charged me $ 20 for a shoe shine which is the most I have ever paid in my life and…read morethe shine was way below average. When I asked him is this what he usually charged every body he did not respond. He was also rude. I told him I would never return .

They are prompt and good value for their services!! I've had some special repairs that they…read moretackled for me when others wouldn't touch it. Great shop!!

I have brought multiple shoes here and everything they have done has always been perfect. I had…read moremy shoe heels retipped and the soles replaced on a pear of heels. They are reasonably priced, especially for the quality of products and the workmanship. I am grateful I was lucky enough to have found them right away.