I've always had a great experience at Ono, and the food is consistently good. The only reason I'm not giving a perfect review is because of what happened during my last visit. I got a fountain drink, and three different drink options I tried were all flat. The cashier was very nice about it and had no problem letting me switch to a bottled drink, which I really appreciated. What made the experience awkward was that when she went to the back to mention the issue, I could hear her saying, "It really is flat," as if she was confirming it to the cooks. It honestly felt like they thought I was making it up. After that, the ladies in the kitchen kept staring at us, which made us feel judged and uncomfortable. It was kind of funny looking back, but also a little weird. The cashier handled everything professionally, so no complaints there--I just wish the kitchen staff had been a little more welcoming instead of making us feel like we were being watched. read more

No service . Ordering is from counter top kiosk board. No one answers questions if you ask. You might as well have just bots Running the place . Only will order DoorDash from now on read more

I've been to this Ono's Hawaiian BBQ location a couple of times months ago, along with other Ono's and L&L spots, so I pretty much know what to expect when I order certain plates. This time, though, things felt noticeably different. I ordered the BBQ Beef and BBQ Chicken Aloha Plate. I called in my order right when they opened at 11 AM and picked it up about 15-20 minutes later, so it should have been fresh. But when I got home--only about 10 minutes away--the food was already cold and didn't taste freshly cooked. The BBQ chicken was dry and hard, and the BBQ beef was tough with very little juiciness. It was surprising because this isn't how it usually is at other locations. I'm not sure if they have a new cook or if something has changed, but the quality just didn't match what I've gotten before. It honestly felt like the food had been sitting for a while, which was disappointing considering I ordered right when they opened. I hate to say it, but for this visit I have to give it 3 out of 5 stars. Hopefully this was just an off day, and I'll update my review if things improve on my next visit. read more

Ono Hawaiian BBQ - Hawaiian Near Me - Manteca, California

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Our regular go-to For Hawaiian food. The fam meal is such a great deal. Too bad they don't give out the cute going green bags anymore. read more

Didn't even get to try the food. I walked in at 9:20 PM 40 minutes before closing and was told sorry we have no food. It's Friday and you'd like to close on time but maybe wait a little later than 40 minutes to close the kitchen. Poorly trained staff. read more

I placed an order via phone. Very quick and helpful. When I got there they welcomed me and had my order ready! I had great service and it was fun to talk to the lady who helped me with my order! The food was hot and fresh! Fun and open place! We will be back when we are in town again! Yummy! read more

I went out with the 81 and 77 year olds who own the house to see what was good to eat. I wasn't that hungry but I was along for the ride. He grew up with Hawai'i, so this is a natural destination. She spent a few years there, as well. My flight to Japan and back probably flew over the islands. I have no clue about Hawaiian food. He ordered Kalua Pork. She ordered Kal Bi, which is actually Korean, but whatever, plus the Shrimp appetizer. I ordered the Island White fish in a mini meal. She asked what kind of fish it was and the person behind the counter said "white". I probably would have said "Caucasian" but that's just me trying to make someone laugh. They serve Coca-Cola products and the little Hawaiian cans that you can also find at Costco. I got a cup for water. It didn't take too long, but her meal wasn't exactly as ordered, so they changed the extra scoop of rice to extra macaroni salad, and they were pleasant about it. We asked about the difference between the mini meal and the plate for the White fish. The extra $2.00 gets you two more pieces of fish and an extra scoop of rice. Everything was good. I'd never had macaroni salad like that and mayonnaise is something I usually avoid but I wanted to try everything. I'm just glad to find a place that has fish that isn't outrageously expensive. Staff was friendly and the place was clean. I liked that they had Compost and Recycling, also. The soap dispenser in the restroom wasn't working but I opened the lid and got some soap. read more

Ono Hawaiian BBQ - Shrimp appetizer - Hawaiian Near Me - Manteca, California

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This place was good. We picked up takeout and it was fast. Nothing special but it was tasty

Becoming a rip-off. Good food but they charge you a lot of money and are starting to give you a lot less meat in your meals for the same price. read more

We love Ono!! Food is always awesome!! All their different sauces make it fun too. Cant wait to pop in again!

WOW!! FABULOUS!!! Delicious!! Friendly staff!! Affordable too. Our extended family ordered most of the items on the menu, all were delicious!! And we only spend about $12 per family member. read more

We first tried Ono in Manteca and immediately fell in love. My hope was that the Rancho Cordova location was just as good. To my delight, it is just as amazing and will be part of our new dinner routine moving forward. The food taste great and the staff are very friendly. So lucky to have this near our home! read more

Paid $17 for a chicken katsu plate and got served undercooked chicken pink in the middle and totally unsafe to eat. I told them, and they remade it... but the second batch? Same issue, and now it was also soggy and greasy on top of that. So not only was it still pink, it was now a greasy mess too. No texture, no flavor, just a health risk wrapped in breadcrumbs. Would anyone seriously eat that? Because I'm not risking food poisoning twice in one sitting. For $17, I expected a decent meal, not raw chicken and oily disappointment. No apology, no accountability--just dangerous food and bad service. Do better. Or don't serve food at all. read more

Ono Hawaiian BBQ - Hawaiian Near Me - Manteca, California

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BBQ chicken was drenched in sauce and rice/mac salad portions were very little. Disappointed since I've never had issues at this location before. read more

I picked up an order on Saturday, 12/07, on my way home from work for a late lunch for me and my family. I ordered both the chicken combo and the beef combo. I was told that I cannot order in the mini size so I ordered in the regular with Mac salad only. When I picked it up, it was heavy enough that I thought that would be good amount of meat on both orders. I come home and the bottom of each takeout container were full of cabbage, and the amount of meat on both orders were about the same amount for a mini size order for $32! The chicken barbecue was stringy as per my brother had mentioned that it could be already be 2-3 days old. I will never again order food from this location or any other location. The gal at the front looked like she wasn't happy to be there because she sounded rude to the other customer before me. read more

Best Ono I've ever been to. Little late on the review but great service, amazing food, & truly accomodating. Loved how this Ono was surrounded near a wonderful shopping center with many fun shops to explore as well. I ordered the Chicken plate with extra mac and less cabbage. Also liked how they had all their condiments to the side so you could choose exactly what you wanted. Just wanted to say, that when i got my to go order everything was right off the grill. Nothing had been left sitting and everything was HOT. Perfectly cooked; to me i loved that because you could tell this store was considerate of their customers and had so much thought into how their meals were being served. Definitely not a long wait time for the 3 orders that were ahead of me & enjoyed my visit at this location. Always enjoy Ono's awesome Hawaiian bbq!! read more

Ono Hawaiian BBQ - Grilled chicken plate; look at all that food!! Cant do better than that - Hawaiian Near Me - Manteca, California

Rice was oversteamed just super squishy Bbq chicken ok lacking flavor And fire island chicken was toooo much sauce and a lot of hard pieces in the chicken Only plus was they had it bagged up and ready to go within 15 minutes read more

Finally tried out this location on 7/13/24. After doing some errands with my mom we decided to stop by and order dinner to go. Love getting the Kalbi short ribs. This is my go-to order whenever I go to Ono. My mom went for the Hawaiian BBQ mix this time around. Don't for get the sauces. This place has two kinds of sauces. One for the chicken katsu and they have a teriyaki sauce which is warm. Last time we forgot to get some but this time we were on it! Overall, we enjoyed the food we got. Service was quick and friendly. Also this place is nice and clean. read more

I love uno nice staff hawwai theme yummy spam musubi yay yay yay yay yay yay yay yay

Ono's is one of the few Hawaiian restaurant in the area and offer great meals. I've gone at this location for take out and catering. The staff is always friendly. The food tastes like any other Ono's location. A combo serving is enough to feed 3 people. The family pack can feed more than 5 people. The crab rangoons and crispy shrimp stay crispy. The bed of cabbage gives it a nice presentation and prevent sogginess from the heat. Parking can get chaotic during lunch hour. Online ordering is available and very convenient. read more

Food is usually good, I'm hoping it's good again tonight once my doordasher brings it, what I'm upset about is normally I call to say I want all rice instead of the mac. I called twice, 4 mins before closing and they chose not to answer my call, like if they were scared of a last minute order which all I was going to say was "ALL RICE!" It's just unbelievable and because of that I'm rating this place with such amazing food the lowest possible rating for terrible service, thank you for not answering my simple phone call Ono. Pretty much don't call minutes before closing, they will NOT answer your call. read more

Everything was just as I'd hoped! I ordered a 2 item with kalua pork (.50 extra) and white fish. I asked if I could just get one scoop of rice and the rest salad and they said sure! I love the Mac salad too. The teriyaki sauce adds so much. They made it fresh, and they served with a smile! I'll be back read more

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Look at this trash plate. This looks like nothing compared to the keike plate picture in the restaurant. I'm polynesian, and this is a disgrace to our culture. Except for Ono Hawaiian Bbq, it should be , Oh Hell No Hawaiian Bbq. read more

Ono Hawaiian BBQ - Keike chicken katsu plate. - Hawaiian Near Me - Manteca, California

They don't serve Loco Moco at this location, very disappointed not sure why cause this is a staple of hawaiian food.

They serve under cooked chicken. Terrible quality of food. Highly recommended to stay away and try the other Ono location on commerce. This location is disgrace. read more

We recently visited Manteca Great Wolf Lodge and stayed overnight with some kids, and we found Ono Hawaiian BBQ located in a strip mall just 2 minutes away. Ordering is easy through their online site and food was packed and ready for pickup at the time we designated. Utensils and sauces were included although it would have been nice if we got plates as well. We managed by splitting up the to go boxes. When you're looking to feed a crowd, Ono Hawaiian BBQ is a good option as you get decent portion sizes with their family pack at a very reasonable price. But don't expect much more, as this is probably not the best Hawaiian option I've ever had. read more

Needing your local food fix in a pinch? I would say yes, try this place out but it is not going to satisfy your taste buds. There is no "aloha" put into the food and it shows. I've tried the chicken katsu, probably the only thing I'd eat from here, the kal-bi style short ribs, very tough and not marinated in the right sauce properly. The Mac salad has tuna in it. I know of some places that would add tuna but good Mac salad does not have tuna in it as it throws off the entire taste. Again there's no "aloha" service from the people here taking your order and it's just a job for them. The Hawaii experience is non existent at this establishment. Sure, they play Hawaiian music inside the restaurant to give that ambiance of visiting Hawaii but that's all you get. They have the Hawaiian Sun can juices and that's cool but they are expensive, especially it being a 12 oz. can. The teriyaki sauce that's available is decent and anything you order here is going to need it. I don't necessarily care for the katsu sauce but it does the job when having the chicken katsu plate lunch. You may have to take a drive to another establishment that does local Hawaiian style plate lunches but if you need your local food fix, try at your own risk! read more

Wanted the ratings to be incorrect so badly we decided to give it a try and rate it ourselves. While staying at Great Wolf Lodge we decided to order here for dinner and we're extremely disappointed. The first red flag should've been my order being ready in 5 minutes when I called LOL but we decided to pick it up anyways and wow is all I can say... Boyfriend opted for Hawaiian bbq mix & I had the Hawaiian bbq beef; DISGUSTING. Burnt, fatty, chewy meat. My whole plate was tossed in the garbage. I also got all rice (no Mac no veggies) and the rice was mushy and uncooked... Would never return and wouldn't recommend you wasting your $$ there. $45 to the trash. Let me just say, the service is amazing and the only reason I gave an additional star. The young lady at the counter was so nice and attentive although super busy. She was very polite and assisted me immediately when I requested sauces and lemon that weren't available at the self serve station. She deserves a raise for how great she was handling this busy time but the cooks in the back need to follow their cooking protocol for COOKED rice as well as watch the quality of meat their providing to clients (burnt and excessively fatty) Won't be returning and once again, I recommend you go elsewhere. We wished we would've ordered McDonalds instead which is what we ended up getting the kids. We woke up starving since our plates were literally trashed. read more

Before "this" review, I visited them three times already (for consistency) and have to say, on each occasion, I am happy with the meal I ordered. The BBQ beef was awesome and "tender". Thank you and I will be back soon. Also, they have new stuff on their menu... check it out. read more

I tend to never leave reviews but today kinda burnt me to make one, we just drove for 3 hours and were hungry so we decided to head to a spot we know we like. We were standing there. Only ones besides a couple sitting that was already helped. For 10 minutes we stood there waiting to be helped we thought maybe they were doing a shift change. We make eye contact with the only one leaning up on the counter at the register multiple times she even drinks her soda like she's waiting for us but doesn't say anything. in comes another customer and she gets greeted and helped before us. We just left cause we are not about to tell you how to do your job. I certainly am not your manager nor do I get paid to manage you. Please work on their customer service. And greeting people and asking them if they are ready to order. It's not that hard. read more

This place is a solid Hawaiian BBQ place. The Mac salad is so good! The chicken katsu and Kailua pork were also both delicious generous in size. I liked that the entrees came with a side of vegetables. Definitely a hit with my kids. It's conveniently located near the Great Wolf Lodge. read more

I see a lot of bad reviews so like most other restaurants it can be a mixed bag. Was just stopping by for a quick bite otw to yosemite. But whoever was in the kitchen on 5/25 at 2pm did a great job on my bbq beef + chicken plate combo (subbed for chicken katsu thanks to the cashier's recommendation!) Btw, the cashier who helped me out was Andres; seems like a decent person. Good attitude, I like the guy. Appreciate his contribution to my overall experience read more

The food and atmosphere was okay but annoying. I'm sorry this isn't a place for solicitation. I am guessing it's someone's son or younger brother trying to sell candy. I had to tell the kid not once, not twice, not three times, but four times no. First time I told him I don't have cash. He told me to go to an atm and he knows where one is. I told him no. He followed us up to order food and I said no yet again. Another tome as we were sitting down, last as we are leaving. It was taking a lot to not get angry at this kid. He did this to every customer that came in. Clearly the girl at register is either his mom or his sister. That's great that the self proclaimed "young hustler" is raising his own money but if I say no once that is enough. At this point it was harassing. Employee could see our irritation after the first time. I can outside selling but not in a restaurant. read more

Yesterday I went to take my daughters to eat. I was at the drink fountain and discover roaches, crawling all over the wall. The roaches were coming out of the wall. I went to the front asked for the manager. She said she won't be into after 4:30 she said she text her boss and told her and she started killing the roaches herself. She didn't offer to give my money back. It was a disgusting . She said I could leave my name and number, but I didn't! read more

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Your everyday Hawaiian bbq spot I always enjoy my teriyaki chicken and I love the macaroni salad I usually get two scoops of Mac salad and hold the rice the food always taste fresh and I feel it's a good size portion for what you pay read more

This place is not bad for a quick bite. I never experience the bad customer service like other customers did. I hope I wont, cause I will tell you off. Lol. Yeah the plate lunch kinda small, I'm so used to having it pack, like you can even close it, back home in Hawaii. But I no stay home right now, so, I take what get. You like bring the drive ins here in the mainland, serve some LOCO MOCO! I you really wants some real Hawaiian Drive In food, go to L&L in Riverbank or Tracy. read more

Ono Hawaiian BBQ - craving some Hawaiian Sun - Hawaiian Near Me - Manteca, California

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Family loves this place, better compared to some of the other Hawaiian chains. Chicken katsu plate is on point. Like that they also serve it with broccoli and cabbage, nice to have some veggies. Sauces are really good here too. Also got the spam musubi. Kiddo loves these. Was pretty tasty. The nori was nice and crispy. The bathroom needs some TLC as some others have pointed out. read more

I'm surprised by the low ratings. This place is affordable, consistent, and reliable. We usually call in or order online (for takeout) and our food is always ready quickly. For fast food, it delivers exactly what we need--our family thinks it hits the spot every time! read more

The service at this location is really good, I had preferred food from them for a Hawaiian themed party and they were professional, offered delivery for $1 and the food was fresh. I took off one star because I find the mac salad here gross- read more

Third strike and Ono is out in my book. Tonight I ordered online as usual. They made my order wrong again. I even did a re-order of what I order every time to make it easy. I called the shop when i got home and told them about my incorrectly filled order and asked if they could remake and deliver. Of course, the lady said no. I suggest the manager should have their staff open each container when the customer picks up or match up the online order to what they made. No more Ono for us. read more