Poor customer service from desk and telephone. Impossible to get a timely appointment. Plus I was…read morerepeatedly scheduled with a dentist who I specifically asked not to be scheduled with because he did the wrong thing to try to "fix" a tooth, plus he has horrible interpersonal skills which makes the situation worse. I wouldn't choose this place if you're looking for a new dental provider.

I had a cleaning and exam by Morgan and Dr. Orech on Wednesday of this week. Morgan did an…read moreexcellent job of cleaning and scraping away the plaque. My teeth felt and looked slippery clean. Dr. Orech checked my mouth for any other problems. Both were very professional and pleasant. I highly recommend them. Bob

SHOULD BE ZERO STARS FOR THE FRONT STAFF! Horrible and unprofessional. They cancelled my…read moreappointment only about an hour in advance, while I was on route! "Rescheduled...on your behalf ." But didn't ask me. Talked to me like I was the wrong one. The manager was no better help. Even the follow up was funky! To be fair, those who actually did, in the past, work on my mouth were really good and professional with me. But front of house...no. There's been lots of ICE in my community through the winter. Brown people too scared to come outside! It caused me to miss appointments. It did NOT cause me to fail to care for my own teeth! This is what the mgr tried to gaslight me with. Sad. Pitiful. But had they examined me that day, they would've seen the problem that was beginning. Could've told me what to do. But, no. Goodbye to this awful place!

Scary place!! my daughter had complications with her tooth extraction from here and I brought her…read moreback the next day, was told she had to wait to be seen. she had extreme bleeding and they wouldn't see her right away and just kept taking patients

Office is open concept and they ask a lot of medical information in hear shot of others. The care…read morequality was lacking, I found they pushed a lot of additional products and refused simple cleanings if you disagree.

dr.ong and his staff are always so friendly and take such good care of my family. Every visit we…read moreare greeted with smiles and warm welcomes. I would recommend any one that asks to go see them. very family friendly and care about you and your dental needs!

I have been going to this Dental Clinic for over 50 years. There has been personnel turnover, but…read morethe quality and friendly service has always remained outstanding. Dr. Kwon is my primary Dentist and has a Military background. So he understands about yearly health inspections for Guard and Reserve members. I have Jessica as my Dental Hygienist and is the best person I ever had in keeping my teeth clean. Jessica's positive attitude and professionalism makes her great with children as well as adults. Look no further for a premier Dental Clinic. Highly recommend this clinic for your teeth management.

Duly impressed! Not only is this office very tech savvy, their very seasoned staff did a great job…read morewith me. The office is very pleasant and put me at ease. Hadn't seen a dentist in several years, and was hesitant, but now am happy to return! With the aid of monitors, cameras, and digital x-rays (far less radiation, apparently), the hygienist explained precisely what needed to be done with my sorry mouth, and then accommodated my wacky schedule to get a much overdue cleaning done. This is perhaps as good as it gets!

Asked for Nesbit partial and kept getting told to get a acrylic flipper instead , said a Nesbit…read morewouldn't work for me , well I ended up ordering one online and it works perfect and I spent $500 dollars on it and I almost bought the acrylic for the same price which would've been more uncomfortable other then somewhat tolerable like the Nesbit , they had an attitude with me , which made me have an attitude back , all in all I just didn't have a good experience but maybe they are good for other things.

Well, I have to update my review because Dr. Cory is now my HERO after clearing his morning…read moreyesterday to give me an emergency root canal. I had never had one before, and had no idea what to expect. On top of that, I have some pretty intense dental phobia from bad past dental experiences, so I usually take Valium the night before and morning of dental procedures. But Dr. Cory managed to put me enough at ease to go ahead with the procedure *sans Valium* on the spur of the moment. NGL, it was not my favorite way to spend a morning, but he and his staff were so caring and patient, they made the experience easier than I ever would have imagined. So I am going to stick with this Dentist office, even though scheduling time for cleanings is nearly impossible if you miss an appointment. The ability to put me at ease during a procedure is a rare quality, and worth any inconveniences I might have going forward.

I started seeing Dr. Cashman when she worked at another dental office several years ago. I was more…read morethan happy when I heard that she had moved back and started her own practice. She is an excellent dentist and an amazing human. She has compassion for her patients, and she's very good at what she does. She also works very hard to make sure that her patients feel comfortable with her services and is more than happy to refer you on when it's something that is not in her expertise. Her services are very affordable. And I can't say enough about her staff. I have seen most of the hygienist and they are all top-notch. I have not only been going to her for years, but have referred several family members there.

My phobia of seeing dentists was cured. Thank you for all the help over the years! Because of NJC I…read morekeep up with my teeth like I do with my oil changes.

From the front dest to the back the best care ... Peter the…read morehygienist is beyond caring and kind. Dr Simn is very good. No un- necessary work ordered Love this place. Highly recommend.

This review is long, and strictly for their business practices and customer service, not their…read moredental work. The cleaning that I had done by Carrie was great. She's personable and has a soft touch with a scraper. It was my first time here. I checked in, and electronically signed some standard (or what I thought were standard) consent forms. The receptionist had the hard copies on the counter, briefly explained what each form was, and I signed an electronic pad. This is at the heart of my issue with this business. After I E-signed, she also gave me some additional hard copy forms to look over and sign. They were standard medical background forms. When I was done with my appointment, what I'm guessing was the billing dept told me that I owed $10. My insurance covers all costs incurred in annual exams, so this surprised me. I asked what the charge was for and she just said "PPE fees". I asked what those were, and she shortly replied, "For the Personal Protective Equipment... Did you sign the form? Yes, you did sign it." When she mentioned a form, I assumed I had missed something on the paperwork I had been given and just decided to pay it. I left, with $10 less in my pocket, a future appointment in June, and a request for an estimate for a night guard and a crown with my insurance company. When I got in my car, I realized that the "form" that I had signed about PPE fees was probably one of the forms I signed electronically. I'll admit, the receptionist mentioned my responsibility for charges not covered by insurance (which seems to be a pretty standard statement), but she never mentioned a PPE fee. Why wasn't I given hard copies of the forms that I had signed electronically? I'm guessing, because buried somewhere in those forms is the explanation of the PPE charges. Pretty deceptive if you ask me. I'm angry at myself for paying. When I walked out of the office, I had a few thousand dollars in future business lined up for Midwest Dental. They lost that business over a greedy $10 PPE fee. Talk about taking advantage during a pandemic. The $400 dollars that you got from my insurance company wasn't enough? When I called to cancel my insurance estimate and my future appointment, I was asked why. I told Megan--I believe it was Megan, that I didn't think a $10 fee was helpful in building a long term relationship. Instead of explaining why the fee was necessary, she just mentioned that other places were charging $20. She was short and unpleasant on the phone.

I've gone to Forbes Dental twice now as it is near to my employer. I like Dr. Forbes. He is gentle…read moreand thorough. He is also very nice. Dentistry is not my favorite thing to do as I get uptight. The only thing I don't like is that his office is not as relaxing as it could be. I like quiet offices with soft music. He has a very happy, peppy staff. There is an unbelievable amount of loud laughter coming from the front desk. I cannot imagine what they are finding so funny. It would just help to have a better sound system or insulation against noise. I'll probably give it another try. Nice office for people who maybe are not so nervous about going to the dentist.

I have been seeing doctor Forbes for over 10 years. I have never had a bad experience. Love Angela…read morefor cleaning, very gentle and thorough. I always love getting a reminder call from Carol!

You don't want to go here! Hygienist are nice and wonderful but one Dr in particular is creepy and…read moregoes through so many dental assistants. Contact me if you have any questions, I have nothing to hide.

Great place to take the kids, the hygienists are great with them. A friend had implants done here,…read moreand he recommended this office to me. I'm glad he let me know.

I don't love going to the dentist, but this office makes it more than tolerable. I've been going…read moreto Doroschak Dental (Dr. Mike) for about 10 years or so. I was recommended by my parents - so its a family thing! I see Samantha for cleaning - I always wish I could just spend more time talking to her - she's so friendly and easy going. We all know it's impossible to have a meaningful conversation with your hygienist since your mouth is wide open the entire time -- but what I have learned about her, I like! Sam is efficient and thorough and gives excellent/intelligent advice. Dr. Mike is great. I really get the feeling that he cares about me - not just my mouth and teeth, but me! I have pretty good teeth so I haven't had to have a lot of procedures done - he's done a great job on the few things I did need (fillings). His assistant, Liz, is funny and nice too. The two of them have a really fun banter that is entertaining to observe from the chair. The ladies at the front desk are really friendly and efficient too. They are great at helping to navigate insurance policies! The office is conveniently located at University and Broadway in NE Minneapolis. There is always parking available in their dedicated lot, and despite it being at this busy intersection, it is easy to get in and out. This is perfect for those of us coming to and from downtown Minneapolis.

The office sends multiple requests for you to confirm appointments by both email and text…read more Nevertheless, I received one day of notice that my appointment had to be canceled, when it had been scheduled for months. When I informed the staff that I believed this was unprofessional, their response was "sometimes these things happen." Very unprofessional scheduling and communication. The dentist is good, the scheduling and communication skills are very poor.