Back Again! If you're looking for a dealership that actually delivers on what it promises, I can't…read morerecommend Berman Subaru of Chicago enough. I've owned a lot of cars over the years--from BMWs to 300Zs--and after driving the Subaru Crosstrek for nearly a decade now, I can confidently say it stands in a league of its own. It's the perfect balance of size, shape, practicality, and everyday performance. I was never chasing high performance--I wanted something reliable, comfortable, and capable in all conditions--and the Crosstrek has consistently delivered, whether I'm navigating city streets, cruising the highway, or taking on backroads. Berman has been my go-to dealership from the very beginning, and for good reason. The team is always professional, straightforward, and genuinely helpful. Pricing is very fair, the process is smooth, and their service department has been consistently excellent over the years. A big shoutout to Daniel Szontagh--he made this latest experience just as seamless as the others. No pressure, no gimmicks, just honest help and great communication. I recently traded up to the Crosstrek Hybrid, and even after just a few days, all I can say is: wow. The previous models were great handlers, but this one takes it to another level. It feels incredibly smooth, connected to the road, and surprisingly comfortable--even over Chicago potholes. It's refined without losing that fun, capable feel that makes the Crosstrek so enjoyable to drive. If you're in the market for a Subaru--or even a quality used car--do yourself a favor and check out Berman Subaru. And if you can, ask for Daniel. You'll be in good hands.

Great experience at Berman Subaru! I came by today to get a new stereo system put in my car. I had…read morean appointment and pulled right into the service garage upon arrival. The team greeted me and got me checked in super seamlessly. They let me know it would take about 2 hours for the installation and then showed me to the waiting room. There are two spaces, one bigger one with tables and chairs, and the other with some desk space. I was able to camp out at one of the desks to get some work done while they worked on my car. There is wifi (not the best so I tethered to my phone) and coffee available. Before I knew it the 2 hours was up and my car was good to go! They even gave it a quick wash while it was back there (even though we got it fully serviced and detailed about a month ago). The team is awesome and super responsive. Since it's also the dealership, there were able to do multiple services free of charge (including the new stereo!) They do a great job of building relationships with their clients to keep them coming back. We've been bringing our Forrester here since 2017 and will continue to do so.

Just wanted to send a shout out to everyone at Grand Subaru in Bensonville for the support they…read moreshowed me when purchasing my second Forrester from them! Love my Wilderness choice and Jorge in Sales and Joe from the Services department were a part of my decision. The kindness from the finance officer was huge surprise and Ty! Since purchased, I'm just waiting for an appointment to review the electronics in the car even though a handbook is of course, provided. What did I have to do to receive a Subi Bear? Thanks Again! Best, Denise

I had a terrific experience buying a Crosstrek from Julissa. I'm clueless and they were patient and…read moreextremely helpful. I didn't feel anything shady was going on, I never felt pressured, and I left much smarter than I was when I arrived. I also LOVE my new car. Hopefully the service experience is equally awesome! (the service waiting area looks really nice)

Overall great sales experience for a 2024 Outback. There were no pricing tricks, and the sale went…read moresmoothly. Service is pricey, as it is at all dealerships, but they treat their customers well. If it's going to be a long wait, they'll shuttle you to another destination.

had a 10:00 service appointment for an oil change, just an oil change. I waited for 1:15 for them…read moreto change my oil. Never again!!!

I had a great customer service experience with my Sales rep Angelo. I was also helped by Miguel,…read moreand the managers Tony and Chris. Thank you for helping me find my first new car, which was a Subaru BRZ Limited 2025!!

Great experience from start to finish! Joe McAvoy was helpful, efficient, personable, and…read morerespectful of our time. And Chris in finance made the process as stress-free as possible. Would recommend!!

Arnela is amazing! Very nice to speak with and made this the easiest car buying experience I've…read moreever had. Thanks to her and the rest of the team. The gentleman in finance was also very helpful in answering my questions. Drove my new Golf home and couldn't be happier about it.

Looked at a 2007 Tacoma. Crawled underneath to inspect the frame. There were holes in the frame,…read morelarge enough to stick my three fingers in. Both front sides of the frame had some bad rust spots. Unreal, can't believe a new car dealership would put that on their lot.

My experience with Muller could not have been better, from Ricky and Randy to Luke and Dave their…read moreentire staff is phenomenal. I purchased a used car but they never made it seem like I deserved less because it was used Their caring and understanding is unmatched in any other dealership I've dealt with I would highly recommend anyone to Muller Subaru Volkswagen

The sales men, Bob and Jeremie Martinez were helpful, knowledgeable gentlemen, with whom I was…read morevery pleased. I bought a good used Crosstrek at a fair price. The finance person, a Mr. Rabenda, ruined my experience. I don't believe he was honest and I recommend he be avoided.

So they gained a star back ... and this was for both their service and sales people. Over the last…read morefew years I've had regular and special service stops here and have had exceptional treatment ... especially by guys like Vinnie and Kenneth; and I have had great treatment by sales ... especially Paolo.... in fact I try to get these guys when I visit. I would also highly recommend the Subaru extended warranty ... it's about $1,500 to bring the original warranty to 6 years or 60,000 miles. You may not have to use it because Subaru makes a pretty reliable car, but if you need it (and it includes the free tow/roadside assistance during the period) it can save you major money. We're at 55,000 miles and had a breakdown in Charlotte ... we received a free tow to the nearest Subaru dealer and got it fixed ... easy-peasy. Also back home we had a small weep at the seal between the cam carriers and the cylinder heads ... and this is a big expensive job since they have to remove the engine ... got it done all under the extended warranty. All said, over the years we have had numerous contacts with the Subaru dealer people. They have routinely been top notch ... now a four star rating. Recommended.

​I have been a loyal Subaru owner and a consistent customer at Orland Park Subaru since 2018…read more Unfortunately, I'm writing this as a warning to others regarding how they handle long-standing service agreements. ​When I purchased a new set of tires here on December 12, 2024, I was explicitly promised a "lifetime tire rotation guarantee," just as I had received with my previous tire purchase in 2021. However, when I returned in October 2025, I was told the dealership had changed their policy in January 2025 and would no longer honor the lifetime agreement for my tires. ​While they granted me "one final rotation" as a "favor," they made it clear they would not honor the terms I was sold on just weeks before their policy change. It is now May 2026, and I am still deeply disappointed. A policy change should apply to new sales, not retroactively cancel promises made to customers who already paid for a product. ​I chose this dealership over competitors like Discount Tire specifically because of their word on lifetime services. Now, that trust is gone. ​Note to management: I have sent an amendment email to Subaru Customer Service regarding this breach of the original sales agreement and am currently waiting on a response. I hope to see this rectified, as 8 years of loyalty should count for more than a retroactive policy shift. ------------- For transparency, I've updated my Google review with the dealership's resolution. While I acknowledge management ultimately corrected the issue, the experience and process were still poor, which is why I am keeping my current rating. I hope the dealership improves internal communication moving forward so other long-term customers do not experience the same confusion. https://goo.gl/maps/BmF1BnWMReMSGwdZ6?g_st=ac ___________ UPDATE #3 5-20-2026 Editing my review because after spending additional time and energy responding to corporate regarding my customer advocacy concern, I was then asked to complete a satisfaction survey about the experience. I do appreciate that corporate responded promptly and reached out to the dealership, which resulted in a personal email correspondence with me. However, I remain disappointed with the overall handling of the situation. Corporate stated that the dealership informed them that "their service team sent email correspondence in September 2025 regarding the policy change." Unfortunately, that completely misses the original point of my complaint. My concern was never about whether a future policy change was communicated -- it was about the fact that I purchased a new set of tires in December 2024 with an explicit "Lifetime Tire Rotation" guarantee. To the manager's credit, he ultimately agreed to honor the tire rotation as originally promised for myself. However for others in my same predicament, it reflects poor business practice to revoke guarantees after customers have already relied on those promises when making a purchasing decision. Policies can change moving forward for new customers, but retroactively changing terms for existing customers undermines trust and customer confidence. There are many businesses that continue to honor the commitments they make, and that level of integrity matters.

Purchased a new truck. Ermal assisted me and was a pleasure to work with. Chen the sales manager…read morewas eager to meet my requests and made the transaction a smooth transaction. Tony in finance explained everything and was not pushy about all of the expensive add ons. The entire team made my purchase a priority. Great auto dealer with a great staff.

We drove from Milwaukee to look at a Fiat 500X after being told it was sold, then told it wasn't…read more Right away, there were red flags. The car had a stain near the roof that the salesman brushed off as "just a stain." Other Fiat owners told us it's usually a sign of a leaky sunroof. When we started the car, multiple warning lights came on for lamps/lights being out. The vehicle wasn't even cleaned -- there was garbage in the console -- and we also found rust on the subwoofer. For a car that supposedly passed a "safety check," these issues should have been caught before showing it to a customer. While I may not be an expert on cars, I do understand that stains typically don't just show up on the roof, and that warning lights on the dashboard shouldn't come on without reason. We declined to buy the car and explained why. A few days later, the dealership called to negotiate on price, saying they were addressing the sunroof. But the problem wasn't just the sunroof -- it was the overall lack of care and transparency. When I said this wasn't the right dealership for me, I meant it. Buyers beware: if obvious issues are overlooked before you even drive it, imagine what else could be missed.

My most recent experience at The Autobarn Nissan was wonderful. Every encounter with an employee…read morewas kind and genuine. The salesman that assisted me was John. John was patient, helpful, knowledgable, friendly, and determined to help find me my very first car. He was able to provide me facts about the Nissan Altima that I did not know and allowed me to explore the different options presented. He also made sure I would be receiving the best deal. When dealing with the finances aspect, I was able to work with Lewis. Lewis broke down the plan, warranty, and finances so I would be able to understand all aspects of what I was purchasing. I can easily say that I am so happy I have purchased my first car and Nissan at the The Autobarn. They are extremely helpful, hardworking, insightful and even made the experience swift/fun. While all receiving the best packages/plans for my big purchase. Thank you!

100% DO NOT get your car serviced here. Their tech installed our battery incorrectly - lost our…read morebattery mount and then blamed it on us because we didn't have pictures of the battery mount beforehand. Who takes pics of their car battery? If you do come here, DO NOT work with Vince or Joe. I noticed 6 days after we got our battery replaced when our car wouldn't start. The cables weren't properly tightened and the battery wasn't mounted. When I brought the vehicle in, they said the process would take 15-20 min to fix. I waited for almost 2 hours. I worked with Vince (advisor) and Joe (service manager), who told me that since I didn't have evidence the service director couldn't refund me on the last installation. But they also told me that their technician would've told us last time if we didn't have a mount. So either way, it was their fault and they should've compensated me for compromising the security of my car and also for inconveniencing me and causing me to lose half a day of work. They did install a new mount for free but I had to go through the trouble of fixing their mistake. They obviously do not care about the quality of their servicing.

Excellent service they really deliver results! I've been working with this company for two months…read moreand I'm impressed.

From the owner: KT Credit Solutions is a leading credit repair company you can trust. Our services are so effective…read morethat over 80% of our clients see results within 45 days. Why are We Different? Our number one priority to our customers is to help them get their financial life back. We do this through constant education on raising your credit score, rebuilding credit, debt settlement when needed, and dealing with debt collectors. We believe that education is the key to restoring your credit.