Excellent customer service, they go above and beyond to make sure you get the right help and…read morecoverage you need. Everyone in the office has the right attitude.

I had a great experience here in renewing my mom's car license sticker. We realized that the…read morecurrent sticker had expired a few months back and I needed to drive the car and wanted to be street legal. A neighbor had told me that renewals can be done at a currency exchange. I took a picture of the VIN # and the license plate and that's all you need, well $$ of course! They only accept cash, a check or debit card (with an additional fee). No credit cards. The woman who helped me was very professional and quick to complete my transaction. She answered my questions about installing the sticker and I was on my way! Yeah! Street legal once again!

I came here to get some election documents notarized. I was able to see the Notary right away. Each…read morenotorization was $1. She also alerted me that UPS stores are supposed to have a Notary on duty at all times. This was the cheapest option and also the easiest. Word to the wise if you are looking for a Notary!

The staff at this bank are very friendly and efficient. Their back office is also readily…read moreavailable to handle issues on the spot unlike bigger banks that take forever to get a response. Also the interest rates they pay on money market accounts is quite competitive.

Urgent need of more customer service! Went to this branch to…read morecash Social Security check Dorthia had a problem finding my account? Finally after awhile she found my account. She was unhappy taking a bag of change. She told me if I ever have any questions to call corporate phone number Instead of coming in. Banks cash checks? Banks count coins? This Bank use to be the best in our community Not anymore

Friendly and personal service is hard to find these days-- and this branch does it right…read more Knowledgeable staff who understands financial planning and offers a little technical guidance to boot.

I am very pleased as an Old Second National Bank - Bartlett Branch customer. I was a customer of…read moreWest Suburban Bank and since the merger of the two banks I am very happy with the banks processes and the people who remained at the Bartlett Branch. The staff has been very helpful with everything I have needed from the transition. They are all very knowledgeable and skilled at helping me through the system changes. I highly recommend this Branch of the bank.

I was a long term customer, over 10 years. We had the family vehichles serviced there…read more My last service was two simple items. One they did not do at all (bleed brakes), the other they returned the car reassembled incorrectly, other systems now not functioning, and new parts broken by the tech. Additionally the very high bill is not itemized with the labor rate & hrs vs parts. The owner only repeated his techs excuses and not serious about fixing the issues or explaining the bill. Beware! All the signals are here. I will not be back unless it's the free tire rotations that come with the tires i bought here years ago. Will not spend another dime at Bunges

I've been bringing my vehicles to Bunge's for well over a decade. I've typically found them to be…read morestraightforward in explaining the situation with my vehicle, prompt in doing the work, and good at communicating the status of the repair or service. Over the years, I'd come to know the guys at the counter well and they had built up some trust with me. For this recent service, I had obtained a quote from a local dealership of $460. I typically would go to Bunge's to avoid paying "dealer" prices. When I told the man at the counter the dealership price, he said that he'd match that price. In the end, the total cost of the service came in at $451 (just below the dealership cost). I'm thrilled that they matched the dealer price and I was able to support a local independent business. They even gave me a ride home after I dropped off my car.

Clarissa here is wonderful and helpful. They have always been fast and friendly.read more

Extremely helpful and friendly staff! Provided me with all the info and documents I needed to…read moreexecute my transaction. Will definitely be going back!!

Love the personal service that a smaller hometown bank can provide as opposed to a larger corporate…read morebank!

Nice professional place to do business. The branch manager John was very helpful and efficient in…read moreestablishing a family account.

I had a very pleasant experience getting my identification verified at this location. The whole…read moreappointment took about 10-15 minutes and the staff member who helped me out was very friendly. Recommend coming on a weekday; it wasn't busy at all and I was helped immediately.

Great customer service. Ericka was super helpful and very nice…read more I went in to do a title transfer and Ericka explained everything step by step and made sure I understood the process.