1. Gerber Collision & Glass

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    Huntley, IL

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    Gerber Collision & Glass

    3.0 (2 reviews)
    Closed • 8:00 am - 5:00 pm
    Updated 3 months ago

    Services - Gerber Collision & Glass

    Auto windshield repair

    Auto windshield replacement

    Bumper repair

    Gerber Collision & Glass Photos

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    3 years ago

    They were so nice to help me with my window. They are very friendly people, Thank you, Nick!

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    Jessica D.

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    2 years ago

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    Jessica D.

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    Safelite AutoGlass

    (65 reviews)

    you replied to my post to reach out to customer service. I've sent three emails, 25 days after my…read morereview and not one response! my insurance company paid so now you ignore me? I was able to retrieve video footage of the installation and when your installer cut the wires to my dash camera. This wasn't an accident! Is it better to report this to the BBB or local news station? I can see I'm not the only customer with issues from this location.

    I needed a windshield replaced and my insurance suggested Safelite. There were a few locations…read morearound me, but I decided to go to this location based on the reviews. I kind of wish I went to a different location... My windshield was replaced with a new one but as soon as the work was done, I noticed a scratch on my car above the windshield. First, I was shocked that service rep who worked on my car did not notice this scratch. Second, I spoke to the manager who informed me that they will be ordering a touch up paint from Mazda so that I can come back for the 2nd time to get the scratch covered up. Long story short, but it took over a month for a touch up paint to arrive and that was after multiple follow ups since no one from this location was keeping me in the loop (manager even said that he forgot to order paint initially). Then once the paint arrived, I came back to this location and the same service rep touched up the scratch. I asked for the remaining paint to be given to me so I can use it in case I need to touch up my car again but he refused to give it to me. Once I got home I noticed that only HALF of the scratch was touched up - I contacted the manage again and he dropped of the paint to me the next day so I can do the full touch up myself. In total, this location was quick, but their work quality is very poor with very low attention to detail and bad customer service/follow-up.

    Belle Tire

    Belle Tire

    (21 reviews)

    If I could give this Belle Tire location zero stars, I would. Absolutely pathetic customer service…read moreand management. I made a 12:00 PM appointment specifically for an alignment. The GM, Bob, personally checked me in, so there should have been absolutely no confusion that I had an appointment and was waiting for my vehicle. I then sat there for TWO HOURS, watching customers who arrived after me get serviced while nobody bothered to give me a single update. Bob, the GM who checked me in, never once came over to explain what was happening or why my car hadn't been serviced. Eventually, I had to go ask for a status myself. Another technician--not Bob--finally looked into it and told me I had somehow been marked as a "drop-off." How does the GM personally check in a waiting customer with a scheduled appointment and then have that customer entered as a drop-off? After wasting two hours of my day, they finally told me they couldn't perform the alignment because of wear on one tire. It took TWO HOURS to determine that? If the tire prevented the alignment, someone should have inspected it shortly after my noon appointment and told me immediately. The most unacceptable part is the complete lack of communication and accountability from the GM. Based on my experience, Bob's handling of this was completely incompetent. A general manager should be making sure customers are taken care of, not checking them in and then apparently forgetting they exist while people who arrived later are serviced. Belle Tire management should seriously evaluate whether Bob should be running this location because service like this does nothing but hurt the business and drive customers away. They certainly lost my business. Unprofessional. Disorganized. Incompetent management. Two hours completely wasted. I would NEVER recommend this location.

    I brought my daughter's car in for new wiper blades. They did an excellent job getting us in, and…read morefinished, in a timely manner and the job was done well. They charged me $86 for new wiper blades and installation, which I think is extreme and gouging!!! I would not recommend anyone get wiper blades here! We will be extremely cautious if we have additional work done at Belle Tires.

    Belle Tire

    Belle Tire

    (14 reviews)

    If I could give this Belle Tire location zero stars, I would. Absolutely pathetic customer service…read moreand management. I made a 12:00 PM appointment specifically for an alignment. The GM, Bob, personally checked me in, so there should have been absolutely no confusion that I had an appointment and was waiting for my vehicle. I then sat there for TWO HOURS, watching customers who arrived after me get serviced while nobody bothered to give me a single update. Bob, the GM who checked me in, never once came over to explain what was happening or why my car hadn't been serviced. Eventually, I had to go ask for a status myself. Another technician--not Bob--finally looked into it and told me I had somehow been marked as a "drop-off." How does the GM personally check in a waiting customer with a scheduled appointment and then have that customer entered as a drop-off? After wasting two hours of my day, they finally told me they couldn't perform the alignment because of wear on one tire. It took TWO HOURS to determine that? If the tire prevented the alignment, someone should have inspected it shortly after my noon appointment and told me immediately. The most unacceptable part is the complete lack of communication and accountability from the GM. Based on my experience, Bob's handling of this was completely incompetent. A general manager should be making sure customers are taken care of, not checking them in and then apparently forgetting they exist while people who arrived later are serviced. Belle Tire management should seriously evaluate whether Bob should be running this location because service like this does nothing but hurt the business and drive customers away. They certainly lost my business. Unprofessional. Disorganized. Incompetent management. Two hours completely wasted. I would NEVER recommend this location.

    Crazy expensive for windshield wipers! I will not ever get these replaced at this location ever…read moreagain. Paid $86 for small SUV wiper blades. Ahhhhh

    Gerber Collision & Glass - windshieldinstallrepair - Updated October 2026

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