Terrible customer service. They have no compassion or understanding for someone who is without…read moretheir vehicle. They promised to have it done by Wed 7/24/24. They even said there was a possibility that it could be done earlier but didn't want to over promise. When I called on Wed, they told me it would be Thu or worst-case Fri. I got text message on Fri at 9:15am saying it was near completion. When I called on Fri, they said it wasn't done yet, but could be done by 2pm or maybe 4pm. They called me back a couple hours later to say it wouldn't be done until Mon. I called at 5pm on Monday and they said it wouldn't be ready until Tue. I still don't have my car and I am sure when I call tomorrow, they will say Wed or Thu.

Outrageous pricing. Minor paint damage, their quote $1,700, dealership price $250. Obvious rip off…read moreattempt.

JB rocks with honesty and a skill set not found anywhere else in the auto body repair biz. We…read moredropped off our sad 2016 Honda van and 8 hours later he delivered a beautifully finished front end bumper repair at 1/4 the price of any other body shop. More impressive than his skills is his friendly manner and complete transparency in the work he's going to do for you. Get your dinged up car over to JB today! You'll be writing a review just like this one!

JB did an absolutely amazing job fixing and painting a large dent on my car. My car has a white…read morepearl finish, which is notoriously hard to match, but JB pulled it off flawlessly--the repair is seamless, and you'd never know there was any damage. What truly sets him apart is not just the quality of his work but how reasonable his pricing is. On top of that, he turned everything around in just 24 hours. He was a total lifesaver and I couldn't be happier with the results. Highly recommend!

The trunk lid of my 2014 Mazda 6 lost a battle with the garage door and needed attention…read more Remembering past experiences with slipshod paint jobs from smaller shops, I decided to try Maaco in Carpentersville. Glad I did. The result was better than I had hoped for, and now the car looks as good as new. Thanks, Xavier and crew! If I ever need your services again, I know where you are.

Great service and the paint job was incredible, got the job done on time. Would highly recommendread more

Excellent service, top notch work, finished within quoted cost and on time. VERY efficient &…read moreprofessional outfit with honest & courteous staff.

If u ever need a shop for your car needs, i totally recommend Crash Champions, they fixed my…read moreNissan, they took their time to explain how the process will work, customer service was nice and they kept me updated on the repairs on my vehicle!

Serghei and EZ Tech made this such an easy and smooth experience. My mom noticed the bumper was…read morepopped off and it was cracked. Serghei was immediately able to source for parts and give us a quote. We dropped off the vehicle and 2 days later it was ready and looking brand new! So happy with the work done and will definitely recommend!

Serghei and the team to the rescue! Noticed a ding below my fuel door on the passenger side; the…read moredent started to incessantly bug me after some time. I texted my prior PDR guy, but he wasn't able to assist (shrug and frustration on my part). I then reached out to my PPF guru, Ivan (Lustr Detail), who referred me to Serghei at E-Z Tech. After a few text messages back and forth, Serghei and his team were able to fit me in and get the dent resolved for a reasonable price! Thanks again!!

I highly recommend bringing you car here for any repairs. Whether it be from an accident or even to…read moreget your own service done. They are exceptional with customer service especially if you have Beverly as your CSR. Syed is a pleasure to work with. He is efficient, quick and thorough. Although sometimes their pricing can be high, if you want it done right and quickly with regular updates, it is worth it. This is the Algonquin location. I have been there twice due to accidents (not my fault on either)

I had a very disappointing experience with Caliber Collision in Algonquin, and I would not…read morerecommend them based on how poorly my estimate request was handled. I scheduled an appointment for Friday, April 17, around lunchtime, to have two separate impact areas on my vehicle examined. When I made the appointment, I specifically explained that I needed two separate quotes: one quote for each impact area, plus a combined total if there would be any discount for doing both repairs together. I arrived on time and met with Nik Pigounakis, who inspected the car. To be fair, he was friendly, but he also seemed like he was in a major rush. He took photos and told me the quotes would be emailed to me. Then nothing. I waited all weekend and still had not received anything. On Monday near the end of the day, I emailed him to follow up. He said he had sent the quote Friday at the end of the day. I told him I had not received it and gave him an alternate email address. Moments later, I received the quote in both email accounts, which makes the original "I sent it Friday" explanation questionable at best. Even worse, the quote was wrong. It was a single combined quote, not the two separate quotes I had clearly requested when scheduling the appointment. I immediately pointed this out, and he said he would fix it and resend the corrected quotes. Twenty-four hours later, I still had nothing. I followed up again, this time expressing my frustration and asking why such a simple request was being handled so incompetently. I also told him I intended to write a review about the experience. At that point, he simply stopped responding. So after taking time out of my day, showing up on time, clearly explaining what I needed, following up multiple times, and giving them a chance to correct the issue, I was left with no usable estimate and no response. The lack of follow-through was bad enough. The ghosting after they failed to provide what was requested made it worse. Friendly service at the beginning does not mean much if the follow-through is this careless. Based on this experience, Caliber Collision in Algonquin came across as rushed, disorganized, and unprofessional. I will be taking my business elsewhere.

Flawless execution! Came to my location and can't see any evidence of dent!…read more Highly recommend!

BEWARE! I decided to Use Pro Paint(Location: 570 Rock Road Drive, Unit P) to Paint my Jeep. I dealt…read moredirectly with the Owner Mario Gonzales and we had agreed on a price of $1300. It was to have been completed in a month. He had seen other Jeeps that I had done at other local Shops and he assured me that his work would be as good if not Better! It wound up taking 9 MONTHS! And the product I got back was probably the WORST Paint Job I Have EVER Seen(See Pictures). Everything from No Prep Work to Painting Over the Stock Decals(Again, See Pics)! And when I was told that the Jeep was FINALLY Done, I showed up to pick it up to be told that the Hood Cowl still needed to be "Wet Sanded". After Finally being forced to Demand the Hood Cowl, 2 Months later, I was handed it back unprepped, unpainted! Then the Final Kick in the Shin is that after waiting 9 Months plus an additional 2 Months while they gather all the parts they took off to get the Jeep "Paint Ready" and Getting a Sub-Earl Scheib Paint Job, they couldn't find 18 Parts(See List), including the Back Seat that were missing off of the Jeep when I went to Pick it up(Probably due to the Jeep sitting outside without the Supplied Hard Top for 7 of the 9 Month's they had it). I have Never dealt with such an Unprofessional Business before in my 55 Years. If they were to offer to paint my next car/jeep for free, I would RUN! I also want to say that this should not reflect poorly upon Pro Paint Location in Woodstock. The Woodstock location does Wonderful work and is fairly priced. And Raul there is a Master at Paintless Dent Repair! He sold the East Dundee Location to Mario and Everything has gone Downhill since.