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    OneMain Financial

    1.0 (2 reviews)
    Closed 8:30 am - 5:30 pm

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    6 months ago

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    Valley Credit Service

    Valley Credit Service

    (6 reviews)

    These people are complete jerks and liars. I called to try and settle a medical dept. I made a fair…read moreoffer to settle. They refused and acted like they didn't buy the debut for half the price of what's owed. Then they tried to shame me for having the debt. I would have paid the medical bill directly if I had the money. Shaming me does nothing but make me not want to pay Pro tip: If your medical bill is under 500 they can't hurt your credit. Screw these people!!!

    Horrible customer service. I had an account sent to collections because my ex-husband refused to…read morepay his half of my daughter's ER bill. I called to set up payment arrangements on a balance just under $600. I could pay $100 a month possibly more but wanted to make payments of $100. Was told that wasn't enough and I had to pay $190 a month. I went into the online pay system and it said minimum payment was $100 so I though hey cool that is what I wanted it must have been set at that minimum and I could pay more if possible. After making 3 payments I get a letter that says I didn't make the payment amount that I had arranged over the phone and unless I paid the remaining in 10 days they were filing with the court. When I called to find out what the heck I was told I had to pay the remaining in full by the 16th or they would take court action. That if I couldn't make the payment of $190 I should have told them and they would have looked at my financials to see what I COULD pay... LIE!!! I was NEVER offered to submit financials to prove what I could or couldn't pay. Then I told SHELBY that I would just keep making the $100 payments and it would be paid off by the time they got an action through the courts... she said "I will just reject any of those payments. I won't accept them." Ummmm you don't get to reject payment on a debt... I'll find a way to pay it - on the last day possible to make them do the prep work to file in court and then not. ALSO I am the business manager and we have this agency set as our collection agency... I just prepped 17 files for collections with just over $30k in interest accruing collections.... I will be taking our business elsewhere. I hope that getting your $286 a month sooner was worth the loss of business. You may want to do some new training with your "pitbull" reps... Her attitude just lost you potentially $9000+ in fees.

    Phil Gerstner - Lighthouse Financial Enterprises, Inc. - Best Mortgage Lender Salem, OR

    Phil Gerstner - Lighthouse Financial Enterprises, Inc.

    (5 reviews)

    The only reason I gave a rating of "five" is because there isn't an option to give SIX!…read more My wife and I have had a lot of experience over the last 23 years buying and selling properties. We had been watching property in a very specific part of town for nearly two years. As our country's financial outlook began to turn gloomy, we decided we'd better pull the trigger quickly before rates went to the moon. A friend we trust recommended Phil Gerstner at Lighthouse Home Loans. We reached out to Phil and the rest is history. Understand, we've bought and sold more than a dozen properties in a couple of decades and we have NEVER had such an OUTSTANDING experience as we did with Phil and his team. We thought for certain we'd waited too long and would pay the price through high rates. Phil shopped our loan HARD and found us several options to choose from that made sense and were manageable for us. Phil took the time to teach us about the process, broke each option down into steps that helped us understand potential outcomes BEFORE we made a decision. We have NEVER had a broker take the time and spend the energy doing this before and we have come to VALUE Phil's thoughtful input. I CANNOT RECOMMEND PHIL AND LIGHTHOUSE LOANS STRONGLY ENOUGH. You will be doing yourself, your family, and your future a huge disservice if you don't at least have a conversation with him, talk about your plans, dreams, and options. Thanks Phil and Lighthouse! We LOVE our new home.

    Phil was knowledgeable, responsive and extremely helpful in making sure we had a good experience as…read morefirst time home buyers. He made every effort to get us the best deal and was constantly giving us good news. I really liked working with Phil and Lighthouse Home Loans. I would HIGHLY recommend them to anyone.

    OneMain Financial - installmentloans - Updated May 2026

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