We use US Bank for two commercial auto loans. We had to open…read morea "free" checking account to be able to use the auto transfer feature, that saves us some $. The "free" checking quickly changed to small fee. The loans are for 5 years, we are a few years into them. Twice now we have received letters from US Bank telling us they will start taking fees from us because of "no activity" on this account. Every month, there are two big transactions, a deposit, and a payment for the loans. When we talked to a US bank rep, he said they need something more personal, not an electronic payment. When I asked if we had to come in, in person, he said no, we can do a check by phone or other. I said isn't that an electronic transaction? He said yes, but it's more personal. This is all just a scam to take advantage of people who's accounts may be idle because they are out of town, very old or have passed away, and can not be active on the accounts. Never mind that the banks can use the time and energy they spend trying to steal the account holders funds, to instead, make a positive contact with the account holder (or their estate) asking for a sign that they are still active. In our case, we have a loan. If we were not active, but the loan is being funded and paid, why would you try to do anything to disrupt that? It's all very shady and morally corrupt. Stay away from US Bank!

This is a compliment to the tellers at the Oregon banks. They are so nice and funny and charming…read moreand I still remember them because they have such a natural sweet down to earth way about them. We actually had a few laughs, maybe because there are no glass security walls between you and the teller, making it more personal......no kidding. My previous visits to Oregon left the same positive impressions. So this is to you wonderful employees working for this bank.

I just completed the refinancing on my home. I worked with Phaysy Allen of Unitus Community Credit…read moreUnion, Salem branch, and Phaysy was a great help and made everything go so smooth. As I live in Arizona all this was done on line and when I had a problem Phaysy was able to walk me through whatever I was having trouble with, and if you ask my son he'd tell you when it comes to computers that isn't an easy task. I recommend UCCU and Phaysy Allen for purchasing or refinancing a home.

So i wasted over an hour in the Salem branch today…read more I told the guy who's recently from Wells Fargo and the woman shadowing him exactly what i wanted to do. They opened an account but then denied me the loan i needed which was why i went there. I closed the account i had just opened and left. I'd recommend against using this credit union. Giving them one star only because i can't give them negative ones.

Purchased a loan with automatic payments out of our checking account. When time to pay off the loan…read more60 mis later, (with no late payments on auto deduct) we found that they put a lien on our property that we had to pay extra fees for to release, and added an extra payment beyond the 144 month terms at the end. Somehow they were able to be disingenuous in the construct of the fine print during the process.... ultimately it is our fault for lack of understanding, but shame on them on the original sale....they win some extra $$ but lose a client. Caveat emptor

This bank has a small town bank feel. They make an effort to know their customers. It makes me feel…read morelike they care about me, my family and that we matter, even if we aren't big depositors. They are helpful and friendly. They go the extra mile to find out what happened when there is a problem. Even calling me the next day with an answer I didn't expect. I am very happy we switched from a nationally recognized"big" bank.

It appears that my first review was incorrectly given 1 star. I give Jessica and her team 5 stars!read more

Unfortunately this business has gone down hill since Khari the old bank manager left. The newer…read morebank manager Jesse has made this business atmosphere " toxic"! You feel backstabbed after you leave. Her employee Angela is her best friend. This is unethical. I have heard both of them complain about an employee who is no longer there. Run from this place FAST!!! Go with a credit union that makes you feel good to have your money there. The owner of this credit union has remained quiet when I complained about the atmosphere there. There is not very many First Communities therefore you can not be accommodated when out of town. You have to see same crappy employees . With other credit unions you can go to a near by location.

Out of all the banks on River road, Wells Fargo bank is the BEST!…read more As a national businessman I deal with most of the "major" banks in town and Wells Fargo on River Rd. in Keiser OR is one of my favorites. They are very serious about customer service to the likes of which I haven't experienced at other banking institutions although they try cannot come close. To my benefit the Business Relations Team including Sean and last but not least Maria l. Sauceda who's communication of the banking process was highly appreciated I left saying "This has got to be the best bank in town, I'm lucky to have this team working for me!" so thanks a lot keep up the hard work. I very much appreciate all your hard work!

Terrible service. Had to repeat my self and she did every part of the translation one at a time…read more Too forever.

Though not probably part of their normal daily services they helped in a last minute need for a…read morenotary due to medical complications and unforeseen circumstances, and they were amazing!! After calling and explaining the situation they sent out a notary same day, within hours. They were fast, efficient, and kind which were all extremely appreciated considering the situation. We are immensely grateful for their willingness to help and the extraordinary way they handled everything. Thank you.

Absolute terrible customer service from the bankers here. They double book appointments and have no…read morecourtesy of letting you know but expect you to wait with no explanation

Great people, Working with Rene Ralls and JR was very helpful in all aspects of buying our new…read moredream home. The whole team professional with a easygoing and positive attitude. Though there were challenges through the process, the team got us through. Thanks to all involved. Tim and Kathie

We used Mann Mortgage for a refi consolidation and was told that ALL of what we wanted in the refi…read morewas going to be covered. Wasn't until day of signing (where if we didn't sign we would be out an additional $1800) we were told that my fiances stuff would not be. Poor business etiquette. We asked all the way through everything good all that we wanted covered yes yes. Not at all what happened at end. AND they took her off the title with out our permission. NEVER AGAIN WILL WE USE.

Mike is the best!!!! Best agent & best service......... when it comes down to needing personalized…read moreservice Mike and Sheila are hands down the best. He was the only one to personally respond to me when I needed commercial account service, he was there on my door step the next day. They also took care of all of our Health Ins needs. There is nobody that I would trust more than Mike Bredimus.

Michael and his awesome staff helped me so much. I was new to the insurance game and he helped me…read morenavigate through it to pick the best plan for me and my growing family. I went in with a million questions and he patiently went through every single one with me to get the best answers. Getting an appointment was easy and super pleasant. His office staff was so helpful and emailed me all of the forms and info I would need before my meeting with Michael. It was a pleasure working with them and I will most certainly go back for any future needs I have. Super highly recommend him!