Bait and Switch
After a painless and easy application process, two phone calls with an agent who seemed to understand his companies offerings, my needs as a client, and a formal application approval, I was given a verbal quote over the phone, with an agent named Alexander Salazar. He went by Alex.
When he verbally quoted me, I said "that sounds like a good offer, can I get it in writing?"? He promptly said OneMain doesn't like to offer written quotes but that the offer was locked in through underwriting already, my income and bonus requirements were good, my credit score was good and he had no concerns. I said okay, let me call you back tomorrow after considering it.
The next day, when I went to execute the offered quote, he came back saying I would only qualify for a loan 1/3 of the offer from less the 24 hours prior.
One Main also lowered my credit score by 9 points in the process.
While I don't expect the loan process to be something I overjoyed about, I do expect it to be honest and straightforward.
This is a classic bait and switch offering, and on top of that, my credit score was lowered - and I don't have a loan I was looking to secure. read more