I recently started donating plasma, and every time I go here it's always a good experience. Staff…read moreare friendly, they check in on you to make sure you're doing alright, and are very quick too. Only time you may have a slow day is when it's busy in there, since only so many people can be taken at a time. But if you go in on a slow time / day, the procedure is quick and you're out in about 45-50 min once you begin the procedure. Really have enjoyed my experience so far here, glad to be a consistent donor here.

They have great employees that work really hard to get the returning donors and new out. It is very…read moreclean and the environment is pleasant. I definitely will refer my friends and family.

I am an 8 year cancer survivor and giving plasma to help others live a longer life gives me hope…read morethat others can give too! i have been giving over a year at Octapharma Pembroke Pines. They by Far are very clean and the staff is very professional and friendly. I especially show up to see their staff !! My appreciation goes out to them all Deedee, Zack, Deanna, Tamika, Adrian, Ully, Q, Kaldene, Olivia and Raul You make my experience worth giving

Don't go here they don't clean anything!!!!! They made me seat down on somebody blood and notice it…read morelast minute!!!! Then when I looked around my arm and my shirt was covered in someone blood cause they didn't do they job and they were rude ass hell! I'm prepared to take this to higher issues and take this to court cause I got home and felt sick after so please don't go here for your own health! Also the manager didn't care if they were blood on my seat and said why you seat there if there was blood on it and it supposed to call you in when it's already clean not the opposite so please if the people from Octapharma hq see this fix this issue with this place and fire this rude ass manager

I have had noproblem with this Center,everyone is nice, profesional ,lines are a little long but…read moreyou can save time by answering the questionaire ahead of time on the app, bypassing The Kiosk. I will continue to go to this branch . No Complaints.

Finally got a call back from Mrs.Mitzi who seems to be the only one working there . I appreciate…read morethe call back and thank you so much for informing me that I am clear. . I gave 3 stars because that phone call meant everything to me .

As I sit here in the waiting room after having vials upon vials of blood drawn from my two arms, I…read morehave to give credit where credit is due. I must admit I was a little reluctant to come to this location given that it's in Hialeah and my Spanish at times is not the best but I was pleasantly surprised at the customer service provided by the staff here. Yes, it's crowded; yes, it's not the cleanest; and yes, parking is a bit of a mission. However, they were very gentle when inserting the needles and repeatedly asked me if I was feeling okay. Maybe I always have very low expectations when it comes to these kinds of experiences but they were really nice all things considered. Nobody likes to have to do this shit. NOBODY. But I would happily come back here. Make sure to make an appointment online and don't forget to fast for at least 8 hours!

I had so much anxiety about giving 6 viles of blood that I literally walked out and started crying…read moreoutside. Arlene brought me in a special room where I could lay down and she must have used a small needle because I didn't even feel it. She talked to me and had me doing breathing exercises and before I knew it, it was over. I'm so thankful for Arlene. Other times I've had bloodwork done, it was usually a bad experience but not this time.

Excellent interaction between patient, physician and staff. I would recommend this medical…read morephysician and office.

Dr. Semexant is very caring and very knowledgeable. She is attentive without pushing…read moretests/procedures. She proactively intervenes to keep you healthy. I appreciate her common sense approach. Staff is lovely and responsive.