I recently started donating plasma, and every time I go here it's always a good experience. Staff…read moreare friendly, they check in on you to make sure you're doing alright, and are very quick too. Only time you may have a slow day is when it's busy in there, since only so many people can be taken at a time. But if you go in on a slow time / day, the procedure is quick and you're out in about 45-50 min once you begin the procedure. Really have enjoyed my experience so far here, glad to be a consistent donor here.

They have great employees that work really hard to get the returning donors and new out. It is very…read moreclean and the environment is pleasant. I definitely will refer my friends and family.

Had an appointment and walked into an empty waiting room. One staff member went on a bathroom…read morebreak, another said "hold on," and the third, a man, never said a word. I waited 30 minutes, and someone who came in after me skipped ahead to the man, who never called "next." When I finally got called, by the woman who came back from the bathroom, I was told my protein was too low after being pricked. No urgency, no communication, no care. Total disorganization.

NOT EVEN A STAR ... Not good it is not enough to describe my…read moreexperience in that place ... I scheduled my appointment for 3:30 pm; I arrived on time (about 3:20) ... Beginning with the Front Desk woman who was talking nonstop with the Security man while she knew I was waiting for her ... It was my first donation; two persons were waiting for their first donation as well ... I supposed that due to my ethnicity, I should take more test than the other first donors; I am sure that the procedure they made me take it was so different to the other new donors. It was nothing compare with the end of the history .... finally, 3 hours later I arrived at the Donation's machine where another team of rude girls despite I took a previous Veins check which was reported as good veins to donating ... SURPRIIIIIISEEEEE, they told me: " YOU CAN NOT DONATE BECAUSE YOUR VEINS ARE TOO THIN" .... OMG they are not just rude but also Unprofessional. .... I did not meet one person I can say that was kind ... Before going to this center unfortunately, I did not read the big amount of BAD reviews they have ... absolutely deserve ....

Always professional and in good spirits. I've never had a problem so far so good. The only…read morecomplaint I have is that they need to assess people on the lines with their mobiles on blast.

I went to my interview at CSL Plasma on 03/11/26 located at 850 Ives Dairy Rd, Miami, FL 33179…read moreI was scheduled for 11am I arrived 15 minutes early, checked in at the front desk, and informed them that I was there for an interview with (manager's name) An employee asked what I was there for, and after I explained that I had an interview scheduled, I overheard the same employee yelling "Español" because I am Hispanic. This made me feel very uncomfortable and gave me the impression that I was already being stereotyped. Shortly after, she came back and told me that the position had already been filled by internal candidates. If that was the case, I don't understand why I was asked to come in for an interview in the first place. Overall, the experience felt very unprofessional and disappointing. I was genuinely interested in working with CSL Plasma and expected a more respectful and organized hiring process. In my opinion, if this is the way they treat candidates at this location, I really don't want to see how they treat donors. Find another place!

Volunteer blood donation. They do not pay for blood but they always have gift cards. The place was…read moreclean and the phlebotomist was nice. Each donation could save 3 lives.

Gear staff. Fun knowledgeable and attentive. Easy process. Thankful for their kindness.read more

I am an 8 year cancer survivor and giving plasma to help others live a longer life gives me hope…read morethat others can give too! i have been giving over a year at Octapharma Pembroke Pines. They by Far are very clean and the staff is very professional and friendly. I especially show up to see their staff !! My appreciation goes out to them all Deedee, Zack, Deanna, Tamika, Adrian, Ully, Q, Kaldene, Olivia and Raul You make my experience worth giving

Don't go here they don't clean anything!!!!! They made me seat down on somebody blood and notice it…read morelast minute!!!! Then when I looked around my arm and my shirt was covered in someone blood cause they didn't do they job and they were rude ass hell! I'm prepared to take this to higher issues and take this to court cause I got home and felt sick after so please don't go here for your own health! Also the manager didn't care if they were blood on my seat and said why you seat there if there was blood on it and it supposed to call you in when it's already clean not the opposite so please if the people from Octapharma hq see this fix this issue with this place and fire this rude ass manager

I've been going to one blood for many years but today I got the worst experience of my life when…read morethe person who supposed to draw out blood out of mysel he looks nervous. He will keep asking question he didn't know what to got I was very , uncomfortable so now I'm nervous for my self so I got up and left

Went here today to donate. In the middle of a respiratory Pandemic they only have an oral…read morethermometer. Place is too cheap to actually purchase a no touch thermometer. Then to be told by the most unfriendly person In the world " I just work here". No concern for anything or anyone. Well I hadn't donated in years and thanks to this place will be many more now. Would love to give a big fat 0 but can't do that and write a review!!!

Staff is friendly and efficient. I am happy with the cleanliness and the operations. Everyone is…read moreextremely helpful to the clients and they seem to genuinely like working there.

I am a donor and I felt terrible. I never received a good Customer Service or Care. The nurses are…read moreso rude and "robots". I stepped out crying because it was my 3rd time trying to donate and since the first time they rejected me. The first time they gave me a courtesy card but the card is not the matter. It was their attitude. I felt that I was the worst donor they have met. Today I tried again and the nurse told me to go out and when I came back she told me that I was disqualified because I WAS LATE FOR 2 MINUTES. You do not know how much I cried because I FELT LIKE I WAS NOT GOOD ENOUGH TO BE THERE & I HAVE NOT STOPPED CRYING BECAUSE THEY HURT MY FEELINGS. That is it. FOR THEIR INFO, I WILL NEVER GO AGAIN. THE MANGER OF THIS CSL SHOULD TAKE ACTION!