I have been trying to come here for a medical visit since January. Twice I had to cancel and then…read morethey called me to cancel. The doctor had an emergency. The people I have talked to on the phone making appointments have been extremely nice. So, I finally went last week. My vitals and all of that was taken by Diana. She was awesome. I saw Ana G, a Physician's Assistant. She could not have been nicer. She is so pleasant and knowledgeable. I was offered the choice of a telehealth video chat or in person visit next time. (After I go for labs). So I chose a telehealth appointment. The office is super clean and modern. This office was a little tricky for me to find but it is in the shopping center just south of Wawa.

I have been an Elite Health (Hiatus) patient for more than ten years, during which time I received…read moretop-shelf care from the physicians and office staff. I look forward to a continued medical care relationship just as professional and prompt in the future. Shirley Gonzalez and her staff are a tremendous aid in getting needed appointments and referrals.

I had such a good experience with Jet during my mammogram. She was so kind, friendly, and made me…read morefeel comfortable right away. Let's be honest, no one really looks forward to getting a mammogram, but Jet made the whole experience much easier than I expected. She explained everything as we went along, was very gentle and patient, and made sure I was comfortable the entire time. I never felt rushed or uneasy. Her warm personality and caring attitude really made a difference. Thank you, Jet, for making an appointment I was a little nervous about feel so easy and comfortable. I truly appreciate the care you gave me!

I've been coming here for years and everytime, it has been pleasant, efficient and thorough. They…read morehave a kind team and I've never had any issues. They work pretty diligently. Ladies don't forget to get your mamagrams!

I was so scared to have a biopsy I actually got nauseous in the waiting room. Dr Grover said I…read morewould feel a pinch while she numbed the site, I never felt another thing, and we were done.

The absolute worst!!…read more The unprofessional unorganized staff ruined it for me. After waiting for an hour for an 8am appointment and looking at others sleeping in their chairs, I asked for my IDENTIFICATION cards back and left!! I wrote a review in the parking lot last week and posted and it's gone now!! WOW.... Good thing I saved it!! I left. I should've canceled this appointment ahead of time because every single step with them has been a nightmare. They're so unprofessional they don't know what the they're doing. I get there at 8 o'clock and the door says it's not open till 830 and then I give them my ID she's so worried about her Dunkin' Donuts instead of making a photocopy and doing what she supposed to do so over the place since first text from them at the end of April!!

This time I made an appointment online because I had been achy, congested, and running a fever for…read more2 days.  I had to wait in the waiting area almost 45 minutes before I was called; and more people kept coming in. I feel like their online appointment app shouldn't schedule appointments when they are really busy. The waiting room was quite cold and I found the chairs uncomfortable....probably because I was achy. Once I was called the staff was very kind and helpful.  They took my vitals, ran a few tests and called in some prescriptions for me. The process was fast once I was called back. I actually started feeling better by evening. I will definitely continue to choose this UrgentMed location. The waiting room can be long; but probably much faster and less expensive than visiting the ER!

A decent little urgentmed in plantation. The staff here is usually, for the most part, friendly and…read morequick. There are a few times that they are WAY behind when it comes to appointments that it makes me wonder what the point of making one is. I had to wait almost 30 minutes past my scheduled appointment because they only had 2 people working at the time. They were apologetic but I was never told there would be a bit of a backup because of this. The location is easy to find and the parking lot has a nice amount of spaces for everyone that needs to come here. The lobby is always clean and there is more than eniugh seating as well. One of their main entrance doors is stuck so there is only one door to come in and out. The rooms are clean but very small so I feel like I'm ontop of everyone when there is more than two people in the room at a time. Overall it's a great urgentmed and my choice in case I get under the weather or need something quick looked at!

I had an amazing experience here from start to finish. My host was very informative, welcoming, and…read morehelpful, which made me feel comfortable right away. I started with the red light therapy bed for about 12 minutes, and it was honestly the best sleep I've had in a long time. My body felt relaxed and energized at the same time -- such a great feeling. After that, I did the compression therapy on my legs and hips, which felt sooo good, especially with all the training I've been doing. I also tried an IV drip that really woke my body up, and then I finished with the cryo session... which was insane in the best way. I went in wearing a sports bra, shorts, high knee socks, gloves, and a face/neck cover -- but next time I'm definitely bringing a hat! I danced the whole time in the cryo chamber to Bad Bunny's "Tití Me Preguntó", which made the experience even more fun. This was my first time doing anything like this, and it couldn't have come at a better time. My boyfriend surprised me with the full spa package to help me prepare for my half marathon the next day, and it was exactly what my body needed. I can't wait to go back. Highly recommend!

I want to start by saying my attendant was very nice and didn't appear to have anything to do with…read morethe marketing that brought me in. Based on my experience in marketing and branding, she was clearly following a script she was trained on. The moment I asked questions off script, there were no answers--and no one else stepped in to help. That alone told me this may not be an isolated situation. This location is actually great--right near the LA Fitness I use, surrounded by other health and wellness businesses. On paper, it's the perfect spot for a place like iCRYO. The issue is how I was brought in. My daughter came across a social media ad offering a $349 package for $47 "TODAY ONLY" with a countdown timer and limited availability. Obvious red flags--but we still gave it a shot. As adults who are active and into fitness and wellness, we genuinely enjoy supporting local businesses that align with that lifestyle. I signed up, paid the $47, and within minutes got a call to book same-day. I was told to expect about a 30-minute visit including a tour. When I got there, everything started off normal--check-in, paperwork, quick tour. I've done cryotherapy and compression therapy before, so I was familiar with most of what they offer. For context, I had knee reconstruction surgery at 18 and have dealt with chronic pain ever since. Managing it through fitness and recovery is just part of my life at this point. So trying something new for $47 is typically worth it in the aggregate. The service I received was red light therapy, which I hadn't tried before. It was presented as part of a "$379 weight loss body contouring package." Screenshots of the actual advertisement and messages are included in this review. The attendants description was read off of the brochure posted in the therapy room. It listed about 20 ailments you can treat by changing the settings of the machine (interestingly, weight loss wasn't even one of them). Stress, hormone balance, pain, autonomic nerve balance, and soft tissue repair were some of the options. I chose "athletic recovery," since I had just come from the gym. A pic of that chart is also included. I was told the session is 12 minutes of therapy and was given basic instructions on how to start the machine after disrobing. It lasted about 8 minutes (I timed it while listening to a podcast). It's similar to a tanning bed, flatter and less comfortable. Afterward, the attendant (again, very nice) went into the membership pitch, which I expected. You advertise to get bodies in front of your pitch person, I get it 100%. After hearing the different plans and memberships, I asked one simple question: What would that exact session cost if I walked in off the street? Answer: $39.....? So I clarified--just to be sure I wasn't misunderstanding--that I had just paid $47 for something that normally costs $39. She confirmed that was correct. No other words spoken. I asked about the $379 package I supposedly purchased, and she said that was a third-party promotion and she wasn't familiar with it. (Insert awkward silence) No one stepped in. No one tried to explain it. No one seemed surprised. I turned down the offer to pay more money for additional sessions and walked out the door. On my way to my car, I remembered I grabbed a screenshot of the advertised package for reasons lole this...... Surly if I show her I was telling the truth I would get a different reaction. That was a negative ghost-rider.... neither her or the other two employees in the room acted concerned or suprised that I was baited with a "$379 package for only $47" offer, and the off-the-street price is $39. There was still no explanation or attempt to reconcile the situation. Just more awkward silence and stares. At that point, it felt less like confusion and more like a disconnect between the marketing and what is actually being delivered in-store. It seems like this is their intended model. To continue to be fair: the staff I interacted with was polite, and the facility itself is clean and well-located. That's what makes this more frustrating--because the underlying business seems solid. What I would have liked to reasonably understand (and would still welcome): What exactly is included in the advertised $349 package? How does that differ from the $39 walk-in service I actually received? Why didn't the staff know about the package or advertisement? Does that promotion and result represent their brand the way they intended? The silver lining in this story is the opportunity to share the experience with the review community so others don't get scammed. Beware when you see an iCRYO promotion or advertisement. Over time, you are usually on the receiving end of warnings and praise for businesses and services. Today, I am a giver! My $47 investment will hopefully help another member of the community. In the meantime, my search for new technology that can help manage my pain continues.

Esmeralda is a fantastic physical therapist. I had horrible neck pain and stiffness from a bad rear…read moreend accident. I came in there with a very high level of pain and discomfort. I ended my treatment with Esmeralda having zero pain and stiffness. She has very strong hands and she knows exactly what she is doing. I am so grateful for her help. Then there is also the practical factors in making appointments when a person is in severe pain. For that Family Medical Group has Melanie. She is also the first person that greeted me. She made everything easy for me. Melanie is also very kind and good natured. I am very glad this is where I was treated. Everything about my experience at Family Medical Group is great. Thank you Esmeralda and Melanie!

Friendly staff with quick and easy visit. Nicole &…read more Florencia great customer service will continue visiting

I was a patient of Dr Julian for a few years. When I started to experience some issues with a…read moregrowth on my ear, she diagnosed this issue as a Keloid and began giving me steroid injections every 8-10 weeks. When the problem was not solved by these injections more than a year later, she recommended I connect with a Keloid removal doctor at Lexington Plastic Surgery. I spoke to them and they proceeded to pitch me a full-on radiation extraction. Not only was the cost prohibitive for this surgery, it was being sold similar to how a used-car company would operate. Really shady. So I decided to get a second opinion and was told it was NOT A KELOID. It was something called Calcinosis. The doctor removed the growth in less than 10 minutes and the cost of the procedure was less than $200. I was outraged that I had been MIS-DIAGNOSED FOR OVER A YEAR! Called the office last week to speak with Dr Julien. Of course she was unavailable. So I asked for her to call me back. You think I've heard from Dr Julian. NOPE. Beware of this place. I found another dermatologist.

I have had an appointment made with this office for close to three months now, and at first I was…read morevery hesitant coming here because of its location. When I arrived, I noticed that there was ample parking spots all around the building. When I entered the suite for the dermatologist office which is 116, I was greeted by the two wonderful ladies at their front desk. Because I was a first time patient there was some quick paperwork, all done on an iPad and then payment of my co-pay. The waiting are, and exam areas were spotless! This place was clean, organized and smelled fresh. I waited no more than five minutes before I was quickly taken into the exam room. I was asked a few questions about my health, my skin, and basically what brought me in for the visit. The medical assistant who is helping was also very patient and friendly. The one thing that stood out immediately was how friendly all of the staff members are. After a few short minutes of being in the exam room, the doctor came in and introduced herself. We spoke a little bit about my skins history and what procedures I was getting done before. She gave me some recommendations of other facilities in Fort Lauderdale that handle the specific type of issue that I was visiting for. She also recommended the same procedure that I was receiving from a different physician many many many years ago when I lived in New York. I really appreciate the fact that they did not try to force anything on me, or get me to do something or try something that they were not comfortable with let alone I was not comfortable with. The doctor was confident enough to give me information for a different office in Fort Lauderdale that can handle my situation way better than she can, but she also still offered the same procedure in office while I was there. The bottom line here is you rarely go to a doctor's office these days where a doctor will truthfully tell you what they think or what they feel or even refer you to go somewhere else for treatment that they know they truly cannot handle. Honesty like that for a medical professional is rare these days. I ended up getting a treatment done same day, and I have an appointment for one month to come back for a follow up. I think that for now I'm going to stay coming to this office because I felt comfortable, I felt heard and the staff made you feel welcomed and not judged. Dr. Julian and her staff are wonderful.

I had surgery yesterday, and wanted to take a moment to let do this review, as this was my first…read moresurgery ever, and I'm very please with the staff on the second floor. They are definitely 5 STARS. The reception ladies were also excellent, Norma was great, told me my Surgeon was the best, and she was genuinely excited for me. Jonathan was my nurse prior to the operation. Even before he took me to the bed, he kept checking on me on the waiting area. He made sure I was ok, and at least 4 times, gave me an update and kept me informed and at ease. This was my first surgery ever, and I cannot thank God enough for putting me in the hands of these professionals. Jonathan helped me so much, until the last second. He is kind, caring, and a very good/professional nurse. The anesthesiologist came to talk to me and answered all my questions. The staff kept calling my friend who is caring for me, and kept her informed every step of the way. As far as my Surgeon, Dr. Shuster, words cannot describe how amazing, wonderful, excellent he is. From my first visit to the operation, he gave me his undivided attention, and made me feel so safe. I also want to mention Bianca, who is an OR nurse, who said she would take good care of me, and was very warm and friendly. I woke up and the nurse from the recovery room, Lori Neena, took such great care of me. She game me ice and some crackers, made sure to call my contact, game me my bag and phone, kept offering me drinks or food, and made sure I wasn't in pain. She kept me so comfortable and warm and safe. Her level of professionalism and even removing my IV, was amazing. I am so happy that the above professionals worked on me. Thank God and thanks to MHS.

I am extremely disappointed with my recent hospital stay. I want to begin by saying that the nurses…read morewere great, as they always are. They were kind, attentive, and compassionate throughout my stay. Unfortunately, my experience with other members of the hospital staff was completely different. My biggest concern began when I felt that the doctor was not listening to me as a patient or taking seriously what I was physically experiencing with my illness. I know my body, and I was trying to communicate that something was not right. After speaking with a social worker and continuing to advocate for myself, the doctor finally ordered an additional test to determine whether there was another issue that could explain what I was experiencing. While I was waiting for this test and for the doctor to determine a plan that would allow me to safely go home with something to help control my headaches, I had an extremely upsetting interaction with a social worker named Maria. Her approach made me feel as though the hospital bill was more important than my health, my well-being, and what I was physically going through. The first time Maria entered my room, she did not properly introduce herself or explain what department she was from. I had to ask one of the nurses for her name. When she came back to my room a second time, she finally identified herself, but her attitude and the way she addressed me were very unprofessional. During our first interaction, she asked whether I was staying or leaving. I attempted to explain that the doctor's plan was to find something I could safely go home on that would help control my headaches and that I was still planning to leave that same day. Before I could finish explaining the plan of care, she rudely interrupted me and began discussing the possibility of me being responsible for the bill if I stayed. I explained that I had already spoken with another caseworker who had gone over the situation with me, so I understood what could happen financially. Her response to me was essentially, "If you want to pay the bill, that's fine with me." I found this response extremely insensitive and inappropriate, especially considering that I was a patient who was still sick, in pain, and waiting for additional testing. The interaction became even more upsetting when she made another comment about me paying the bill as she walked out of my room. Shortly afterward, someone came into my room and handed me paperwork regarding the bill. At that point, I was so frustrated and upset by how the entire situation had been handled that I threw the paperwork away. My concern is not simply about receiving a bill. I understand that hospitals have financial policies and procedures that must be followed. My issue is with the lack of compassion, professionalism, and respect shown when communicating those policies to a patient who is actively dealing with a medical issue. There is a time, place, and appropriate way to discuss financial responsibility without making a patient feel as though money matters more than whether they are medically stable or feeling better. It is very sad when a patient leaves a hospital feeling as though the priority was whether the bill would be paid rather than whether the treatment they received actually helped them. Patients come to hospitals because they are sick, scared, in pain, and looking for help. They deserve to be heard by their doctors and treated with dignity and compassion by every member of the hospital staff. Again, I truly appreciate the nurses who cared for me. They were wonderful. However, the lack of communication from the doctor and, especially, the dismissive and insensitive interaction I experienced with Maria significantly affected my overall hospital experience. No patient should be made to feel that their financial responsibility is more important than their physical well-being while they are still actively receiving care.