We were driving from Bend and got a rock chip in our van window outside Klamath Falls. We called…read more1st Class glass and arranged to meet them at their shop. They fixed the chip in about 15 minutes and you can hardly see where it was. Super nice guys too. I definitely recommend giving them a call if you need this service. And since they are mostly a mobile repair company, they can come to you too.

Big branch from a City tree shattered my windshield last month, they denied the claim(not in the…read morebudget) So I called 1st Glass Auto Glass, he came to me and on time, did a great job. He guaranteed the work, even said if it gets a chip to call him. That's what I'm talking about. Happy customer

I contacted another glass company in town to cut a large 28-76 mirror. Their cost was $175 and they…read moresaid it would take two weeks. After a month, the mirror still hadn't been cut so I contacted Basin Glass. Their cost was $127 and they said they could get it done within the week. Much to my surprise, they called the very next day to tell me it was ready! Excellent customer service, price, and quality.

My experience wasn't good. I called basin glass on November 5th, 2025 to re-screen my screen door…read more On January 14th a woman called me and asked if I still needed their services. She said my paperwork wasn't in the place where orders/request are normally placed. Someone came to get the door a couple days later. I called on March 6th to find out when someone was coming with my screen door to install it. This was a Friday. She said someone would come out the following work week. They came out and finished the job March 9, 2026. Now I have a bill stating I am to pay $185 for the service. This is poor service compared to what the pile of reviews state. I am a black American. Should I consult a lawyer for this horrible service? I will not be using these guys ever again.

Sub-zero weather made a little ding in my windshield grow two feet in thirty minutes…read more With more cold in the forecast, I was terrified with what it would look like in a week. Travis took a look at it and explained to me the layers of the windshield and that it wasn't going to fall in on me. Even better, though, he had my model of windshield in stock and was able to get it replaced the same day. In under two hours I was in and out and stress free. I'd never call anyone else.

Epic Glass is excellent. The pricing for windshield replacement is extremely competitive. Epic…read moreGlass replaced windshields in our Truck and Jeep. The replacements were done very quickly and professionally with no issues. The staff was very friendly, knowledgeable and provided selections/options each time.

I had a large 6x3 bathroom mirror I needed shortened down to 5x3 and they did it in a few minutes…read moreand it was only $5. Very friendly and professional, I'll be going back if I need any help with future projects.

2nd time I have needed their services…read more Happy both times! For lots of reasons I won't go into right now...this is a shop that charges reasonable prices and gets the job done. Their staff is filled with great other centered people and while my hope is not for another broken mirror or windshield...I know exactly where I can go if it happens. Try em out!

He had by far the best price and came to our house and was very quick and did an outstanding job!…read moreWill definitely get work done again

He says he never did a job for me. Which is true. He did it for my boyfriend. Bob and carol hire…read morehim to do their auto glass. He has "experience" but didn't even put a seal in the front windshield which caused the window to break. And then didn't even stand by his own mess up. He tried to say you're not supposed to turn your defroster on Don't take anything to this guy. He will just deny he ever did work on your vehicle. What a shame. I recommend BASIN GLASS for any of your glass needs.

Customer service is top notch! Always friendly and communicative. Did great work after my accident…read moreand did extra work that I requested while there, and still got it done very quickly. This is the place to get body repair hands down. Thanks Bradley and team!

Well, there's about six different things that could've went better which is what led to this review…read morebeing a one star review. Every time they said they were going to call me back. I ended up having to call them back.... and they never apologize to me for anything ....sometimes gave me attitude.

We have had two vehicles tinted by Taylor and both of them look awesome. Nice, clean work and very…read morefair pricing. We appreciated the military discount and will be back to tint our third vehicle soon. I would recommend Taylor for any of your vehicle tinting needs.