I contacted another glass company in town to cut a large 28-76 mirror. Their cost was $175 and they…read moresaid it would take two weeks. After a month, the mirror still hadn't been cut so I contacted Basin Glass. Their cost was $127 and they said they could get it done within the week. Much to my surprise, they called the very next day to tell me it was ready! Excellent customer service, price, and quality.

My experience wasn't good. I called basin glass on November 5th, 2025 to re-screen my screen door…read more On January 14th a woman called me and asked if I still needed their services. She said my paperwork wasn't in the place where orders/request are normally placed. Someone came to get the door a couple days later. I called on March 6th to find out when someone was coming with my screen door to install it. This was a Friday. She said someone would come out the following work week. They came out and finished the job March 9, 2026. Now I have a bill stating I am to pay $185 for the service. This is poor service compared to what the pile of reviews state. I am a black American. Should I consult a lawyer for this horrible service? I will not be using these guys ever again.

Excellent service that was both friendly and professional. They went above and beyond by giving me…read morean appointment the day after Christmas, even though they were closed, to repair my chipped windshield. The repair is completely invisible. Highly recommended.

What great people working here. Very inviting, professional and caring. Did a great job sealing the…read morechip and were just pleasant to talk with.

Ordered mirror for my rental property. They were professional. On time and the work looks excellentread more

We just had Southern Oregon Glass replace a unique double paned glass in our house in Jville. A…read morehigh window which seemed too complicated for several companies. We were completely satisfied with the responsive outstanding service received. They were prompt and we able to install shortly after the measured etc. Price was fair. Service outstanding

Windows are nice but the installation was very sloppy "let's just get it done and go. A little more…read moreattention to detail to make it nice like it was before. After my first post he came back to fix the problem but didn't then had the audacity to say ohh this is what you called about. So see for yourself in the pics and Videos I posted do you think this acceptable ? Labor cost were high for them to be here for maybe 2 hours with apprentices level skills

I see other 1 star ratings for the same reasons I am posting a 1 star. This shop is not concerned…read morewith following through. No priority for the locals here in town who have given them lots of business in the past. He is only concerned with Big $$ accounts.

Top notch service and reasonable rates. Nice man repaired the chip in my windshield, which I can…read morebarely see now. I highly recommend this business.

Had my windshield replaced by Wostenberg windows and glass , They did an excellent job. I highly…read morerecommend this company. Great work thanks guys we truly appreciate it

We needed a new window for our garage door and this company custom cut it for us for a price that…read morewas more reasonable than other places we checked with. The person who helped us was also friendly and accommodating. Thanks!

Worth the extra drive for me from Williams, best customer service & prices in the valleyread more

They cut us a piece of ceramic glass for a fireplace that we measure just barely to big. When we…read morebrought it back they didn't charge us extra were super speedy, kind and rewrapped the glass again. Would refer to anyone.

Great service. More than fair pricing and honesty. This is a great glass shop. I have been here…read moreseveral times and am always more than satisfied with the work. Thank you DC glass.

I contacted Moules Glass for a custom window replacement. These people are very accommodating and…read moreeasy to work with. On installation day, 2 of the nicest workmen I have ever met, Grayson and Jamie, arrived and did a flawless job. Both were very polite and knowledgeable about their craft. I just love my new windows. The room is so much more comfortable with those old drafty windows gone. Great company, wonderful installers.

When these guys replaced my windshield, they used my old surround-seal which got stretched out and…read moresagged down in front of the glass. I took it back, and they tried to convince me that it was, in fact, the new one. It clearly was not, and the older lady (the owner) was so belligerent that she actually made my wife cry with frustration. So after a few months go by, and I just keep pushing this seal back in every few weeks. So I give up and call them to get them to try to fix. They were very nice to do this (I'll give them that), but I go to pick it up, and the windshield had handprints all over it. You'd think for a glass shop they'd at least clean up their mess. But I guess it's a "pick your battles" thing. I will not only NEVER use these guys again, if anyone asks me, I will certainly say that I wonder how they stay in business.

As many say, if there were negative stars, like -5, I'd give that. Plainly said, these guys suck,…read moresuck, suck. Why? 1) there's NO help with measuring your screens, just vague, verbal, seat-of-the-pants "guidelines"...no specific or written instructions at all...unless you want to pay the high-high service fee and have them do an on-site. DIY is sketchy at best 2) looong re-screening lead times...and actually, looooong lead times if buying new screens. We did both, it took 5-weeks for a small job. Not a big house we have. 3) They say they'll "contact you" when stuff is ready for pickup...guess what? Never a call...or email...or text. Nada 4) Rudeness. There's just an "attitude" with these people. Unfriendly vibe. So, no, I can't review them low enough. Use them at your own discretion. I bet donuts to dollars you'll come away just like me.

We recently had Mountainview Window & Door replace all of our windows and sliding doors, and I…read morecan't praise their customer service and the quality of their work enough. The installation crew was outstanding--both friendly and professional. Rob, Josh, Jesse, Geoff, Bill, and Mike Simpson did an excellent job, and honestly, I believe they left my home cleaner than it was when they arrived!

He had by far the best price and came to our house and was very quick and did an outstanding job!…read moreWill definitely get work done again

He says he never did a job for me. Which is true. He did it for my boyfriend. Bob and carol hire…read morehim to do their auto glass. He has "experience" but didn't even put a seal in the front windshield which caused the window to break. And then didn't even stand by his own mess up. He tried to say you're not supposed to turn your defroster on Don't take anything to this guy. He will just deny he ever did work on your vehicle. What a shame. I recommend BASIN GLASS for any of your glass needs.