I contacted another glass company in town to cut a large 28-76 mirror. Their cost was $175 and they…read moresaid it would take two weeks. After a month, the mirror still hadn't been cut so I contacted Basin Glass. Their cost was $127 and they said they could get it done within the week. Much to my surprise, they called the very next day to tell me it was ready! Excellent customer service, price, and quality.

My experience wasn't good. I called basin glass on November 5th, 2025 to re-screen my screen door…read more On January 14th a woman called me and asked if I still needed their services. She said my paperwork wasn't in the place where orders/request are normally placed. Someone came to get the door a couple days later. I called on March 6th to find out when someone was coming with my screen door to install it. This was a Friday. She said someone would come out the following work week. They came out and finished the job March 9, 2026. Now I have a bill stating I am to pay $185 for the service. This is poor service compared to what the pile of reviews state. I am a black American. Should I consult a lawyer for this horrible service? I will not be using these guys ever again.

Epic Glass is excellent. The pricing for windshield replacement is extremely competitive. Epic…read moreGlass replaced windshields in our Truck and Jeep. The replacements were done very quickly and professionally with no issues. The staff was very friendly, knowledgeable and provided selections/options each time.

They do an excellent job. I've used them several times, from pickups, suvs, and a log truck. Very…read morefast and excellent customer service.

Not happy at all. I went there to get my windows tinted, he had to do it over again because he…read moreScratched the glass.also lots of Imperfections. Has bad work ethics also. would not recommend.

Awesome Service!! I highly recommend One Way Auto Glass. Dave was so helpful and professional and…read morehis work was perfection. He went out of his way to help us, even working on a Saturday, his day off, to replace our windshield. We were just returning from a long vacation and Dave scheduled us an appointment when we were driving through Klamath Falls. Great company and if I ever do need them again, I'll be back for their help.

2nd time I have needed their services…read more Happy both times! For lots of reasons I won't go into right now...this is a shop that charges reasonable prices and gets the job done. Their staff is filled with great other centered people and while my hope is not for another broken mirror or windshield...I know exactly where I can go if it happens. Try em out!

These folks are life savers. We are here staying at Fairfield for work our truck was broken into…read moreback window broke out items stole. These folks were nice enough to allow us to park our truck at the shop since they had to order window and fix next day. I would recommend if you need any replacement of glass done this is the place to go. Impeccably service very kind and nice and go above and beyond for the customer. Thank you Kevin

He had by far the best price and came to our house and was very quick and did an outstanding job!…read moreWill definitely get work done again

He says he never did a job for me. Which is true. He did it for my boyfriend. Bob and carol hire…read morehim to do their auto glass. He has "experience" but didn't even put a seal in the front windshield which caused the window to break. And then didn't even stand by his own mess up. He tried to say you're not supposed to turn your defroster on Don't take anything to this guy. He will just deny he ever did work on your vehicle. What a shame. I recommend BASIN GLASS for any of your glass needs.

Customer service is top notch! Always friendly and communicative. Did great work after my accident…read moreand did extra work that I requested while there, and still got it done very quickly. This is the place to get body repair hands down. Thanks Bradley and team!

Well, there's about six different things that could've went better which is what led to this review…read morebeing a one star review. Every time they said they were going to call me back. I ended up having to call them back.... and they never apologize to me for anything ....sometimes gave me attitude.