Disappointed. Blamed me. Stated they couldn't provide the product in my time frame, then blamed…read moreme for a brand new shirt I brought to them. Here's the thing: you didn't prep the material, then you blamed me for not buying from you, THEN you stated you would've prepared the material if you had... even when YOU told me to bring something to you. In the future, just state you can't do the job. Not mad, just going to use a higher quality solution where the result is as expected. My takeaway is simple: DO NOT use Big Frog in Cumming on short notice. Great people, poor quality. Guy blamed me. Stated there were "hairs" on shirt... bought and driven to him. He made excuses. Poor professionalism. They used to be so, so much better. Used them in the past when they were "professional", but they've lost the competitive edge.

Beware! This is not where you want to get your shirts made. I recently purchased 5 shirts from this…read morestore, and upon washing them once, before they were to be worn for my kid's summer camp, 4 out of the 5 of them faded out to the point of being illegible. I understand misprints happen, but when the issue was brought to the attention of the store manager, Billy, he simply replied..."You signed a agreement saying this could happen". No Refund...No concern at all for my $100 plus investment, and the fact I now have nothing to show for it. As someone who has found success at other Big Frog franchises over the years, I want to make clear that the whole company can not be judged by one bad franchise, and suggest simply that you drive to another location.

I designed a shirt and they did a fantastic job making it!! Shirt printed perfectly and excellent…read morequality. Very fast service!!! Highly recommended.

Terrible customer service. Response time/communication from owners is terrible, missed deadlines…read morewithout so much as an email. Guess they don't need the business that badly to improve their customer service. Go,run somewhere else.

Great local family giving you personal service and a great final product. Lidia and her husband are…read moregreat to deal with.

Lidia was fantastic and I was so happy to find a new embroidery shop in the area. She has lots to…read morechoose from for quick gifts or you can bring in your own items. Quick turn around and lots of fonts and colors to choose from. Will definitely use her again!

Absoulte Specialities did and amazing job on our Shiloh GBL 6th grade basketball team embroidery…read morewarm ups and back packs. Mrs. Elaine & Mrs. Allie were very very helpful, patient and kind with all of our unique request for embroidery. Each time I brought in a set of warm up and back packs to be embroidered they took they time and made sure each order form was filled out correctly. I have never met two more caring people that really understood the needs of our organization. We will definitely bring back more uniforms to be embroidered. Absolutely Specialities is the number 1 embroidery company in Gwinnett county. A huge thanks to Mrs. Elaine & Mrs. Allie for making our girl's look professional and important. We owe you too big time

Wow! I amazed at the quality of the work! Way better than expected, quick turnaround, friendly,…read morehelpful staff. You bet I'm coming back and will tell all my local friends. Thank you for helping with a special gift. You guys are awesome.

We are a Boy Scout troop out of Alpharetta and have worked with Todd for many years. This company…read morehas always been so supportive and provided our orders quickly and with great quality. We highly recommend these guys!

This is the company that my Elementary School uses for any staff t-shirt that we need designed and…read morewe've always been happy with their work. I decided to use this company for my club that I sponsor as well. I ordered a tie dye design, but wasn't sure how I wanted the front and back design to look. I sent over some ideas and within a reasonable amount of time they made a great design that my students loved! I think they have a 25 piece order minimum, and each shirt was around $14. I was able to avoid shipping costs by picking them up myself, and that was a huge money saver for me, since my school gave me a strict budget to follow. This company might not be the cheapest that you find, but they produce quality work that you will be happy with.

Very quick to respond and do great work. They have plenty of product options at good prices. Our…read morecompany has ordered from them for the past couple of years and has always been very satisfied with product outcome. Highly recommended!

Dropped off a jersey to be embroidered. All sizes and placement was agreed upon, and noted on my…read morereceipt as well as my emailed proof. When I went to pick it up, however, the size of the letters had been changed to a much smaller size without my approval. I let them know that is not what I asked for, not what I paid for, and not what I approved. The owner, Lisa was cold and unapologetic. I asked her why I wasn't contacted because I would have said no to the smaller size. She didn't have an answer. Now my expensive jersey is ruined. She was rude and offered my money back for the embroidery only but told me the ruined jersey was my problem. I've been a customer here for years but will be looking for a new embroidery company now.