today I went to the UPS store at Lakeland Plaza. I will not go to any other one as this one is a…read morepleasure to go to. Sandy is such a pleasure! very friendly, pleasant and always smiling. She's the reason I keep going there a nice greeting when I go in and a nice goodbye when I leave. Her assistance available with Sandy for being you.

Thomas was very rude to me and another customer in there as soon as we walked in. Seems like he…read moreneeds some training in customer service.

Very clean and organized. I was in and out with zero issues. Great service and very helpful. Highly…read morerecommended! Thank you!!

Needed to ship something to my daughter and found this place on google. As it turns out, one of the…read moreowners assisted me. Very nice guy, extremely friendly. Did a great a job packing up my stuff in a box with shipping peanuts. Store is very clean and they offer a ton of services. I will definitely be back!

Best. Service. Ever…read more I needed to mail a time sensitive document, but didn't make it in time to USPS. Scrambling, I went to the nearest UPS Store, but their last shipment had just left for the day. I called this UPS Store, let them know what I wanted to do and asked if their shipment had left for the day. The kind gentleman on the other line informed me that the driver was arriving at any minute to pick up the day's packages. I was an exit away and told him I could be there in ten minutes. Five minutes later, I received a call back from the UPS Store. A sweet lady called to let me know that their driver had just arrived. She confirmed what I wanted to do and let me know that she would ask him to wait for me. I couldn't believe it! I was literally blown away by her kindness. I thanked her and drove as fast (yet safely) as I could. When I arrived, the driver was inside talking with the staff. I thanked them all for waiting. The sweet lady I was just on the phone with helped me right away. Turns out, they couldn't even send my document with the driver because the recipient has a PO Box. I had no idea this was a rule. I felt terrible. I couldn't thank them enough for waiting. She was still able to help me mail my document in a timely manner. I'm definitely coming back to this UPS Store. The world needs more people like the staff at this store!

It was a terrible experience. One person working 4 waiting at 9;00…read moreAm. Worker was gruff and abrupt . The web site said they do Passport pictures. Not so according to him. They need to change website to correct the impression they offer it!

Great. Service Great Job on doing all of our Giant posters…read more For the Decatur Book Festival Which was a HUGE success. They go beyond the extra step. To make sure you look good.

This is an update to my initial review and to the UPS Store 4315 owner's response. The store owner…read morewrote what I can only describe as a retaliatory rant but something about his response stood out. At first I thought his use of my FULL NAME - repeatedly and in all CAPS - was a bit childish and immature but then in dawned on me that, like most other Yelp users, my public Yelp profile contains only my first name and last initial. How did he get my full name and why did he choose to use it repeatedly in the manner in which he did? Well, the how turns out to be pretty easy - he took private information intended for the sole purpose of conducting a business transaction between UPS and myself. Most likely he verified that information by comparing it to data in my account at his store. Perhaps not illegal but certainly not ethical. Now to the why... The store owner used private information to post my full name on a public website in an act designed to intimidate a customer. Again, not illegal, but certainly not ethical business behavior. In my update below, I have chosen not to reference the store owner by name - although he publicly does so himself in other responses to reviews. This response is based on my interaction with this store and mine alone. If others choose to do business there, I hope your experience is better than mine. So let's dive in... Well Mr. Store Owner - I WAS going to use your store to ship the package until you tried to charge me $25 for the box. I did not "berate" or "bully" your employee. When they told me the box alone would be $25 I questioned if they were serious. When they confirmed the price I decided that your store really didn't want my business. I found my own box, used a Stamps.com account, and saved my company a ton a money in the process. How's that for understanding Economics?! Well Mr. Store Owner, now that we've dispensed with the first couple of fallacies in your tirade, let's move on, shall we? A $10 profit on an item that cost you $15 comes to a 40% profit margin - not too shabby. That's great money if you can get it. In fact, your 40% margin is a lot higher than most in my industry, so good for you, congratulations! For the record, I don't begrudge anyone "making a profit" and I am sure any of the local restaurants would agree that I pay well for good service. Personally, I feel when good service is provided, it is worth extra. And finally Mr. Store Owner, great job with the customer service!! Way to show the local community what an upstanding, local, small business owner you are - resorting to name calling and violating Yelp's TOS when you see a review that reflects poorly on your business practices. Trying to bully and berate a customer - a bit hypocritical don't you think? So Mr. Store Owner, I'll offer a solution. Let's agree to disagree and go our separate ways. My guess is you really don't need my business and I certainly will not be doing business with anyone that insults me for telling the truth. Best of luck in the future - if my experience is an example, (and judging by the fact you have more 1 and 2 star reviews than 4's and 5's) you're going to need all the luck you can get. You have a nice day.

This is a wonderful business! I highly recommend them for printing services. I will use them in…read morethe future and will recommend to friends, family, and the management of my living complex. Top 3 reasons why I enjoy them: 1. They are polite and respectful. 2. They are affordable.(I got a few quotes to compare from other local printing services, including the big companies) 3. They are locally owned. (Always like supporting the community vs corporate chains)

Brandywine Printing is a great resource for businesses. They are professional and spend time with…read moreyou to know your needs and give you options. Their work is top notch. I recommend them highly.

I can't say enough good things about Wilco Printing. They are fast, helpful and the rates are the…read morebest I have found anywhere! We have used Wilco for 4 years for our full color newsletters and fliers in our neighborhood. HIGHLY recommend.

Wilco is an amazing family run business. They play an integral part of my business' marketing plan…read more Extremely responsive, accurate and go above and beyond.

the best in the business!! I use vivid impressions for all my printing needs. Can't say enough!read more

I needed last minute flyers done within 24 hours and Heather made that happen! She cares about the…read morequality of service and paper for the event type. She will also give you her honest recommendations if you don't know too much on marketing! Highly recommend! Going back to get my business cards done.

A real pro when it comes to printing. Michael really knows his stuff. He has always been very…read morehelpful to me with lots of good suggestions. The services is very quick and the prices are the best around. I would recommend them for all your printing and copying needs.

horrible customer service. They act like they are doing you a favor by doing your print jobs…read more Employee Hunter is especially rude and unprofessional

I don't always use FedEx but when I need something quick ,this location inside the Walmart off…read morePtree Pkwy. Sam has been the most professional and pleasant employee by far. Great personality, excellent customer service, and a care to assist his customers. I was having an issue with setting up name tags and had called the store in the a.m. Sam shared the best way to input the information and advised if I purchased my own labels they could be printed at the store.Later in the afternoon when I arrived , Sam heard me speaking about to his employee up front about my situation which I had called about and came out to not only help me from his lunch break but used it as a training / coaching opportunity with the young employee to walk him through the steps to complete the task. He was not irritated, wasn't annoyed that I needed assistance but accommodating in a way that we joked about it and another patron inside Walmart not even a Fed Ex customer stops and says is this the happy guy from Fed Ex because her family had often spoke of him and their experience. Sam is walking in exemplary service and kindness and when we see it as consumer must acknowledge it. He's truly the example! Great job !

Because of their team member Rashaunda, they now have a loyal customer in me! I needed to print…read moresigns on a foam board and was advised by a friend to get in touch with the local FedEx before purchasing. I called and was connected with Rashaunda who assisted me every step of the way. Literally! She called several times making sure I was satisfied with order and personally reviewed the proofs before I submitted the order. She went above and beyond. I was truly blown away by the level of customer service she provided. My order was ready for pick-up two days later. I was so glad to finally meet Rashaunda in person! She was just as pleasant in person as she was over the phone. My signs came out perfect! The store is inside Walmart. The staff all wore masks and there were social distancing markers on the floor. I will definitely use this FedEx location again!

We have used this firm twice for both interior and exterior work. They produced frosted vinyl for…read morea conference room window with our logo graphic that looks like the glass was etched! They also did raised lettering and logo for back wall of our reception area. Very professional and good craftsmanship.

From the owner: Your business deserves to be seen, and at FASTSIGNS, we can help you with visibility and so much…read moremore. We are a custom sign and visual solutions company that can handle a wide variety of your business's needs, including content development, graphic design, and project management. Our visual idea experts offer unmatched insight and will work closely with you to understand your business and develop customized solutions that convey your message.