Absolutely amazing customer service and unbeatable selection and pricing! I am a house flipper so…read moreI've made the rounds at supply stores and Floor and Decor is always our go-to for LVP and Tile. They cannot be beat! This Tacoma location really impressed me with the service they provided. We were asked multiple times while shopping if we needed any assistance and that was nice. We had plenty of space to work on our designs and make a plan as well. We worked with Ryan Mckechnie at the Pro Desk and he went above and beyond for us. He even stayed past the pro desk time to make sure we had the tile we wanted to leave with that day (and have the rest delivered). The guys for loading were gone so Ryan made sure he stayed and loaded it up for us. We were so impressed with his kindness and willingness to serve. This location has earned our business! We also worked with Sona in getting everything in our order ready for Ryan. She was fantastic and very helpful! Thank you so much Ryan! We appreciate you!! PS. There is a wireless charger for phones at the pro desk. That's a fun perk! Oh! And the bathrooms are actually clean!

The store is quite large and very well maintained. It's clean, brightly lit, and laid out well…read more There's a lot to look at and I thought they offered a nice variety of items. They accept returns which I thought was super in case we don't use all the items. Jay was super helpful. He was knowledgeable and was great at putting pieces and colors together to create a full look.

........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

We had four bathroom granite countertops installed by Pius Kitchen and Bath. Most of the process…read morewas excellent, but surprisingly, our experience ended on a sour note such that we will not use Pius again and recommend caution to anyone who does. Sophie, the manager at the very nice Pius Tacoma showroom and our only contact in dealing with our project, was very helpful in all aspects of selecting the granite stone. A trip to the Pius warehouse in Seattle 's SoDo neighborhood near Century Link Stadium showed quite an impressive operation as we selected our stone panels. The installers did an amazing job of measurement, stone cutting, and tight fitting installation - but that is when things began to go wrong. Pius has great prices but be forewarned, they only install and are not responsible for anything other than putting the countertops in. You are responsible for tearing out your old countertops and preparing your home with floor coverings to protect from dirt and dust. That's OK as they made it clear that is how they operate. And there is a lot of dust from cutting the countertops in your driveway or front yard that they "try" to clean up "as best they can". Our problem and deep disappointment and let-down was their refusal to address the inadequate final cleaning of the countertops. The installers left a residue of fine dust and a thin film of glue that blemished the luster of the countertops. The head installer did wipe down the countertops with acetone but never changed rags and left a covering of dust and film. We asked him about it as he finished, and he said we "could use Windex for a final cleaning". OUR MISTAKE - We should have insisted right then that he redo his cleaning to remove the dust and film because as we found out after he left, our attempts with Windex did not remove the thin film of glue on the countertops. We emailed Sophie detailed pictures and videos of the blemished countertops along with observations proving this was dust and a film of glue that should have been removed by their installers. And we asked her to send someone to inspect and fully clean the countertops. Additionally, a 3rd party contractor we used to remove the old countertops who is a contractor Pius routinely works with also told Sophie the countertops were not properly cleaned. To all this, Sophie never called to clarify our comments and instead emailed a response that what we were seeing were "normal stone defects" they could not take out. Her comment was totally false! We researched cleaning products and to our great relief, we were able to clean the dust and film from the countertops to our full satisfaction. However, the blatant disregard for customer satisfaction and owning up for something they were responsible to handle soured us from doing further business we were planning to do in remodeling our kitchen. We will never use Pius Kitchen and Bath again and don't care how good their prices might be. If you still decide to use Pius, be sure to observe and carefully inspect the final cleaning and insist the installers fully clean your new countertops to the same luster you see in their showroom.

I really was excited to go into the place to actually see items I've researched online on BUILD.com…read more(which is a GREAT site !! ). I was very disappointed and mad that there wasn't any attention to my questions and inquiries about the certain products I've picked and they kept directing me to other products that were either, wrong finish, and wasn't offered in my finish, wrong type of product (I require ADA compatibility)..... and so on. I realize they can't carry EVERYTHING in stock , but at least HELP w/ products that are compatible w/ what I've chosen..... and fake it ..... show you care ( ? ). We are paying for your salary, and or commissions. If you like what's available on BUILD.com ...... I recommend doing your research on additional sites, then if you really need to feel it up close..... call local hardware store. Seems like these reps just want to collect a paycheck and not help out unless your a fancy designer spending for a client, and not $50 + for a shower head.

We purchased a laundry sink from Ferguson's and it was a stainless steel and it started to rust…read more They replaced the first sink but when it happened the second time with the second sink, same brand, they would not replace it. So just watch what you buy at Ferguson's and watch their policies

Very Helpful. Experienced craftsmen. Professional and affordable. I would recommend them and their…read moreproducts to anyone.

The quality is so much greater than the price. The team dialed in layouts for three bathrooms and…read morea large kitchen within 25 min. I had a quote that was half the cost of a competitor. The cabinets worked for the space when we received them. I needed a couple of extra items, that were not included in the order, and received them the next day. I'd never go anywhere else for cabinetry.. MIKE P.

The owner there is really knowledgeable and super nice! Their products are of good quality and they…read morehave Excellent customer service. Would highly recommend them.

I hired LCC, not because they were cheaper (they actually weren't) than the quote from Lowe's &…read moreHome Depot, but simply because they were able to schedule my granite countertop install within a week. The other guys were out 3-4 weeks, so I decided to hire LCC. I shouldn't have been so antsy! A portion of my granite looks terrible and I am very disappointed in their response to my complaint. Apparently we had a miscommunication; Winnie (the sales person) insists that she communicated to me that the grain direction would be different at the seam, but Obviously, I did not understand what was going to happen. As you can see in my pictures, a small piece had to be cut next to my stove. It was cut off the end of a larger piece and turned the opposite way, with the grain turned 90 degrees. I'm shocked that they would install such poor craftsmanship (obviously to save money). If I would've understood what was going to happen, I would've chose a different granite that didn't have such a strong directional grain. Winnie said she would give me a discount on another slab, but I'd still be liable for $400! This is unacceptable, and shotty work, at best! To top it off, the installers were messy & didn't clean everything up in my driveway. They should've had a tarp underneath the saws to collect the dust. I have to pressure wash my driveway to get rid of the sediment. I've posted pictures of their mess as well. I wouldn't recommend this company, they're clearly more interested in cutting corners than producing a quality looking project.

Kerry came over to my house during torrential downpours in November 25. I had significant amounts…read moreof water coming into my basement. Just as other companies,, he could have tried to sell me all sorts of expensive fixes. Instead, he calmly pointed out that what I thought was my drain in the floor was simply a crack in the foundation and advised me to seal this shut. Super appreciate his honesty and will definitely be calling him next time I'm in need of a plumber

Great work completed quickly! I am going to use them for other projects around the house for sure…read more It's very helpful to have a plumber and contractor working for you. Reasonably priced compared to the big chain places. Highly recommended.

We could not have asked for a better experience in selecting and having countertops for our kitchen…read moreremodel installed. Harbor Kitchen and Bath + Countertops met or exceeded every timeline, they provided wonderful guidance and service, excellent pricing, careful and professional installation. Very highly recommended!

From the owner: We are a company that takes pride in our work. We treat our customers homes with care. We create…read morebeautiful custom countertops and install. We also specialize in Kitchen and Bathroom remodels. With kitchens being remodeled within 2 weeks from start to finish. Come into our showroom to select your perfect countertop, with installs in as little as 3-4 days after template date. We have cabinets, countertops, sinks, faucets and tile to choose from along with knobs and pulls to finish the look. We have onsite Interior Designers to help with the design and selection of materials. When working with our designers you will be able to see what your project would look like before we ever get started. We know that remodels can be stressful, let us help you with your project so that we can help eliminate that for you.

We had a wet bar installed. Juan was on time, professional, and did a great job. We will use them…read morefor any future projects. We will also recommend Elite Kitchen & Bath to our family and friends.

From the owner: We are a cabinet shop that provides great customer service and affordable prices for your Kitchen…read moreand Bath Remodel. Contact us today to get a free estimate.

Finally pulled the trigger on a quartz countertop replacement after living with the old, tiled…read morecountertop for 21 years. Got several bids but decided to go with Unikraft at their new location, although they were not the lowest bid. The installation happened a week after I removed the existing countertop and paid the 50% payment. Gerado, the installer, was a very nice man, and he worked very hard. I'm pleased with the final product. Strongly recommend and ask for Gerado.

From the owner: We are a local cabinet & countertop store located in Lakewood. We provide kitchen & bath interior…read moreproducts for Tacoma and Lakewood area. We do design, customization, delivery and installation. Our customers can enjoy one-stop service from us to decorate or remold their house.