Terrible customer service if you would even call it that. Seems like he doesn't care for customers at all. Always extremely rude to me and my friends, tried to give them a second chance wish I wouldn't have. Avoid this shop read more

The dude who I'm assuming is the owner cause he's always there is super unpleasant to work with and hostile. Thank god for the smoke shop on market, Ballard Stop that is a very short walk, and is 1000x better and cheaper than this joint. Won't be back to this smoke shop. Message to the owner: hope you like that empty store of yours. read more

Been here 3 times. Okay selection, but on my last visit one of the sales guys was super rude and dissmissive which led me to believe mental health issues are involved. There are other alternatives just a few blocks away who actually want my $250 a month business. I'll never return again. read more

Absolutely worst experience ever. Owner was rude and completely unreasonable. I literally was buying a lighter and asked a question and he told me to leave his store and started screaming at me and threatened to call the police. Screw that guy read more

Absolutely rude. It's like this elder, foreign speaking man has no filter. So uncomfortable as a woman in the store. I've tried several times but will go out of my way to avoid this store even though in my back yard and no others near. Sorry read more

DO NOT SHOP HERE! Owner multiple times has verbally assaulted me and my family when we simply came in to buy a tobacco product. He will rush you to make a selection and proceed to tell you to go F yourself if you disagree with his pricing and that you are not allowed to come back. Worst management ever. This place should not be in business, the most disrespectful person I've ever met the main owner. Disgusting. Would not recommend this place to anyone. read more

Screw this place , I've come here for 4 years off and on when I'm in the area . I went today to get a new vape and when I was being rung out I saw the price was $30 . I politely declined and apologized for waisting his time but where I live I can get the same vape for $17 . He then tried to offer me a different vape and I again politely declined and thanked him for his time . He proceeded to tell me to go F myself and to never come back . I exchanged a few words then told me I'm not allowed back and continued to call me names and cuss me out as I left. All I did was decline to buy a vape and did so with courtesy . If his ego is so big and money so tight he needs to tell his customers to go f themselves then maybe this place shouldn't be in business . read more

BEWARE!!! Do NOT buy anything here. This owner is an angry man and he cussed my husband and I out. We came in to buy a vape and had barely made it to the counter to start looking at the wide selection of choices when out of nowhere the owner says to us that he needs to leave to pick up his lunch. I was shocked. I quickly picked a random flavor and my husband met him at the register ready to pay and says to him 'oh you need to take a break' like in a nice way, and he threw the receipt at my husband and yelled over and over again 'Welcome to Ballard!! Welcome to Ballard!!! And told us to leave his store or he would call the cops. I've never been treated this way. This was shocking behavior that I've never seen before by any of the merchants here in Ballard. I do NOT recommend giving any business to this store ever. I will NOT be back. read more

Unexpected HORRIBLE CUSTOMER SERVICE! The One Stop Smoke Shop does not back their products! I had been a customer of this establishment for numerous years but will not be any longer. I went in to return a faulty product (it did not work properly AND leaked) which I had recently purchased there, and when I politely asked for a replacement, he gestured towards the door and asked me to leave. He is VERY friendly when you are handing him $s, but when asked to support the products he sells, he turned SUPER SURLY and just plain RUDE. I will no do business here and suggest others don't either if you expect good customer service and for them to back the products they sell. SUPER DISAPPOINTED with their treatment of a regular customer and ESPECIALLY DISAPPOINTED with the lack of support of the products they sell. To be asked to leave when you ask for a replacement of a faulty product is UNACCEPTABLE! read more

Disgusting place with bad selection, what they do have is dirty. Employees are rude and use profanity. This place ruins Ballard

This place has everything! Whatever you need, they have it. The owner is awesome and knows his stuff. It's great to support someone local. I highly recommend this place. read more

MUZAMMAL J!!! I NEED TO TALK WITH YOU ABOUT YOUR EMPLOYEE... My other half and I stopped in a few weeks ago and you gave us your card and we all had a great time while we were in your store we spent a decent amount of time and money in here I appreciate YOU AND YOUR business and hospitality. The guy working today (he wouldn't give me his name) but he seriously needs to be dealt with!!! I have never in my life been treated so poorly by someone who should NOT WORK WITH PEOPLE PERIOD... I won't go in to detail to much considering I do like you and don't think your business should lose customers or respect over some peoples stupid choices... However this is a serious matter and if you don't get back to me, ( I hope you do ). I will deal with it above you MUZAMMAL J!!! Please contact me thanks P.s. GREAT PRODUCTS AND STOCK THOUGH HONESTLY DON'T NEED ANY OTHER SMOKE SHOP IF U SHOP HERE "Yelp Advertisers" read more

One of the best shops in all of Seattle. The staff is very friendly and super knowledgeable when it comes to coils and tanks. Muzammal is typically manning the counter and he is very knowledgeable and a pleasure to buy with. Don't be fooled by the photos, they have a large (and awesome) juice selection. Not to mention some of the cheapest coils and tanks I have encountered. read more

These guys are great. They really go out of their way to help their customers. I bought a Smok Tech unit that turned out to have a partially defective battery, as is common. They were happy to handle the return and saved me having to send the unit back to the manufacturer. They get a lot of points here. Vape equipment often comes defective and is difficult to return. Bonus points for having lots of dog treats. read more

Employee was really rude, rushed me with an attitude. Asking very uncomfortable questions as well.

I called to get a quote on the fronto leafs before driving there. The man who picked up was rude and short and told me they don't give prices over the phone then he hung up in my face. Really glad I didn't waste my time going there. I'll continue to buy backwoods from the black owned gas station they are very kind. read more

Really helpful service, good selection as well. I got just what I needed and the clerk was very nice.

Akmed, the owner is a A Number One class act. I was in there June 12, 2022 about 3:30 PM and I got A+++ Service and am very happy. Great job !!! Gordon Minard from 57th St.,Ballard PS: KEEP UP THE GREAT WORK AND MAY ALLAH BLESS YOU ALWAYS !!! read more

All there stuff is cheap and fake from China 100 percent and if you disagree we can definitely bet on that !

I usually give people a second chance however, with my experience in this shop, I regretted I went in there again. the first time wasn't great and I was made to hurry up with choosing a vape flavor after about a minute in! my second time, the employee or owner (I don't care) was extremely rude and made a remark that was extremely judgmental and borderline racist; something I've never experienced here in Seattle or USA ever in my life. And I come well travelled, and I find the people of Seattle friendly, warm and welcoming! However, this guy should just not ever do public dealing. read more

By far the best smoke shop in Seattle. Best prices, best staff, and best selection. The owner, who occasionally works the desk, is extremely knowledgeable about his products and always has kind words. If you need smoke/vape shop stuff, don't make the mistake of going anywhere else in the city. read more

I wish I could leave negative stars. The worst customer service I have ever received. I bought a 1600 puff bar and it was leaking everywhere, he gave me 2 more to try and they all did the same thing before he gave me a puff that was less expensive. I asked for a refund of the difference and he started yelling at me to "GET THE FUCK OUT AND NeVER COME BACK" just because I wanted what I paid for. Trust me, I never will come back. I never leave reviews but this time I felt obligated. read more

Used to live across the street and buy things from the regularly. Went in today to pick up a couple pf small things. Was checking out rolling paper selection when the guy behind the counter told me if I was only going to spend $2 then I should just go to 711. I was shocked. It really caught me off guard. When I set my purchase on the counter and began to walk out, he started swearing at me. Sooooo... don't come here. read more

Best shop in the area! I am always welcomed by friendly and helpful attitudes and their prices have been the cheapest I have seen anywhere close to the area. I go out of my way to come here! read more

I love this smoke shop! They've got everything you could possibly need to satiate your smoking, rolling, vaping appetite. The staff is outstandingly friendly. Always genuinely interested in how I have been. Almost every Thursday they have representatives there offering incredible coupons for smokes. I don't live in Ballard any longer but I still make the trip to support my favorite locally owned smoke shop. read more

Went way out of my way just to come to this place to see if they sell Kratom. I was literally in this place for like three minutes until I was rudely talk to. I asked for kratom and then asked is this all you have for it and the worker replies "is this not good for you" so I turned around and said have a good day and walked out and never will be back again for the rude service. read more

The guy that works there is absolutely horrible. Always in a bad mood and enforcing weird new rules that don't make sense. Won't answer simple questions about vapes etc. and gets mad if you ask a question and don't quite know what you want to buy. Gets upset when people look at the selection for too long. Wouldn't serve me because I had my hood on on a rainy, windy day when there were literally 4-5 other people in the store with ski masks or masks and hats on when I'm a regular customer and the guy knows I don't need to steal anything. He tried to make me feel stupid and tried to lecture me about how it's bad to go in anywhere with a hood on. Like dude we live in Seattle I go inside places with a hood on literally all the time and nobody even bats an eye. Until they hire someone that actually knows what real customer service is, and doesn't completely, openly hate their job, I for sure will not be coming back here. read more

Love the owner of this place. Always nice to me and very friendly. If your ever in Ballard you should definitely stop by.

I've been to smoke shops all around north seattle and this one is by far the most affordable out of them all. The two guys who work there are great people and they run a very professional business. Lastly they have great "tobacco" bongs that fill an entire side of the wall. read more

This place is awful, want to call and ask if they have something? They will just tell you to come and see and waste your time. Horrible customer service. read more

I love this place! The two guys who work there are awesome and extremely helpful. This place is also very very pet friendly! so bring your dog and get treat, for free, guaranteed every time, just ask one of the 2 guys who work there, even though I'm sure you won't even have to ask read more

This is the only smoke shop I'll go to. They're always on top of keeping items stocked and they're super helpful if you have any questions. The two men that work there have been nothing but fantastic and nice to me. Go here for your smoke/vape needs!! read more

Dude was an ass. Told me he was closing in 10 min, I got there in 8 and he was rude and refused service at 5:48 pm... 12 minutes before the listed closing time. read more

I absolutely love this shop. They literally have everything you need to meet your tobacco needs. As far as the owner and employees, you couldn't ask for a nicer group of guys. The prices simply can not be beat. Even if I didn't live in the area I would travel completely out of my way to shop at One Stop Smoke. read more

This is my favorite smoke shop in the area! BEST SERVICE in Seattle/Ballard. The guys who work here are extremely friendly and helpful. You will get great service here and are likely to have a great conversation with the workers too. They have some of the best deals on Kratom and a wide variety as well. They have liquid, capsules, and powder at a very low costs. I definitely recommend this shop over other smoke shops. I will be a lifelong customer at this location! read more

Best smoke shop in town. Consistently friendly, will beat any prices, & has the broadest selection by far - regardless of what you're looking for. My go to, even if I have to travel a little further. Thank you for wonderful service! read more

Always the freshest tobacco and most helpful, friendly store clerks. Muzammal always knows exactly what I'm looking for and even suggests new things for me to try. Best smoke shop in seattle, highly reccomend read more

great addition to ballard prices are excellent and there is great customer service I know you will like this place. Give it a try posted by Russell Ruuska. No I'm not russian,but a fin. read more

Best Smoke Shop in Seattle hands down! The guys who run this place are so incredibly nice & do a great job with this place. They have literally everything you need & more at great prices. Would definitely recommend! read more

The best of the best don't go anywhere else they'll hook it up promise you that. The workers are so nice and always bless with the customer satisfaction every single time. Best place with the most juul stuff I have ever seen. read more