Terrible customer service if you would even call it that. Seems like he doesn't care for customers…read moreat all. Always extremely rude to me and my friends, tried to give them a second chance wish I wouldn't have. Avoid this shop

The dude who I'm assuming is the owner cause he's always there is super unpleasant to work with and…read morehostile. Thank god for the smoke shop on market, Ballard Stop that is a very short walk, and is 1000x better and cheaper than this joint. Won't be back to this smoke shop. Message to the owner: hope you like that empty store of yours.

I've been in a few times, mostly for butane and "flashlight" batteries. The last time was that -…read morethe last. Old fella behind the counter scoffed and scowled when asked "Do you have vape batteries? 18650's, Panasonic?" He only seemed familiar with Elf bars and kept waving them at me. Finally I found a few 18650's in the case. He took them out and sold them, all the while pissed off I didn't use a magic word to describe - yes, batteries for vaping. If I visited a cigar store and the only employee didn't know what a "light" meant, would I be back? No.

New owner is super nice and was able to answer all of my questions. The place is under new…read moreownership and they've added pool tables! My friend and I had a great time playing pool, it was affordable and the tables were really nice. I even got to bring my dog with me. Will definitely be going back soon!

Good cigar selection for the size of the shop, but don't buy any sticks that aren't sold out of the…read moremanufacturer's box or are priced too good to be true.

Good deals. Very friendly always have my flavor in stock :) place across the street is overpriced…read morecompared to here

Came in last April 2022 after moving to Seattle & have been back on a regular basis since my first…read morevisit as I enjoyed the boutique selection of cigars including the extremely fair pricing on OpusX's. During my first visit I was warmly greeted by Daniel, who turned out to be the proprietor. Daniel, who had an encyclopedia of knowledge on cigars asked myself a few questions on my preferred flavor profile, favorite cigars, preferred size, etc. to ensure he gave an appropriate recommendation - which turned out to be of the better cigars I've had in awhile. It's always nice to have a shopkeeper who recommends the right product and not the most expensive cigar in the shop, as his recommendation was cheaper rather than what I would have chosen without his assistance. While unfortunately Washington State has an indoor smoking ban outside of tribal land - the staff with Brian and Hector, gave some great recommendations on outside areas where I could smoke including one that's not too far from the shop. Overall if looking for a boutique cigar in Seattle especially if in Downtown/Lake Union, I'd highly recommend popping into the Union Cigar Society.

Great place If you can come in the summer or warm weather you can sit outside and have a nice…read moresmoke. Good selection and nice family owned operation

Friendly staff that really knows a lot about all the products also they have great selection fair…read moreprices, and commonly have really good deals on popular products

Great customer service, and great prices. I love this place. It even smells really nice in ther.read more

5/5 starts the Owner and associates are absolutely amazing. They go above and beyond. I only go to…read morethis location. They are amazing. The selection here is above and beyond. They have only the best product and the value is amazing. I will continue to go back to this location because there is great value in the services they offer and in the product.

10/10 recommend! This is my new Go-To!…read more Pros -Customer Service and Personable Staff -Great Pricing -Decent Selection Cons -Not the cheapest in Seattle but this place is still my go to because it is still cheaper than most places and the staff are amazing! Otherwise I have no complaints My significant other and I have been here on multiple occasions. First time, I bought a nice small glow in the dark bong from them for a good price! Abdullah helped me get exactly what I was looking for and provided me with extremely friendly service. First time my significant other came in, he came to buy some cigs and he also received amazing service from Abdullah. Abdullah was also very personable and friendly and made us feel comfortable. Second time we both came in together and we bought some vape supplies. Mohammed let us know what's good and even helped us figure everything out. Mohammed is very personable, friendly, made us feel comfortable and went above and beyond with customer service. Selection They had a nice big selection, included half of it in the video. Value More on the cheaper side compared to most smoke shops but not the cheapest in the city. But because of the amazing customer service and personable experience, we don't mind spending the extra few bucks as it is so mininal. I believe the value is 10/10 because they provide such amazing care. My significant other and I both have agreed to make this our new smoke stop shop as this place has exceeds our expectations. Overall I HIGHLY recommend coming here! 10/10

The manager Kess and the DM Barb were sooooo kind & willing to help by. They went out of their way…read more-- in Barb's case, literally by driving to the West Seattle location to pickup the desired item and deliver it to Kess's store ! Alas Total Wine's internal system takes several days for inventory to reflect on the system to make it available for online ordering so we reluctantly ordered from a different business instead. But if we're ever in the area again we will happily do business with them! PS Marlo at the 800# also did his best to help

This is my favorite Total Wine & More location…read more First off, the parking lot is huge. Even though it's shared with a bunch of other businesses, there's never an issue finding a spot. The store itself is spacious and well-stocked. It has a large variety of all kinds of alcoholic beverages, and surprisingly, there's even a non-alcoholic selection, too. One time, a worker was sampling some non-alcoholic wine, and I gave it a try. Holy crap my eyes were opened to a whole new world and I fell in love with it (Giesen). I would never have known about this NA wine if it weren't for the samples. Speaking of sampling, they do samplings pretty frequently (I believe Thurs-Sat or Sun). This way you can try new things before purchasing. The staff is always asking if we have any questions and are so helpful. Last but not least, even the cashiers are super chill and pleasant to talk to. Thumbs up!

Yall know I love yall but 2nd time buying expired food from there this happen last year told the…read moreAsian guy he dont care bought donuts today nasty I know yall dont know unless he tell yall brothers please stuff made my stomach hurt last time. Please check them thanks

I've been a Loyal client for a few years now but, in the past year, this has been the ONLY smoke…read moreshop for me! The brothers that own the place are fantastic! They are very knowledgeable, ALWAYS helpful and respectful , as well there have been a few times they readily went out of their way for me. There was no need for them to do so, but they did anyway (without a second thought!)! Rarely do you find places like this any more! Helpful staff, excellent prices & an outstanding selection... What more could you ask for?! Spread the word people!

Amazing shop. Amazing staff. Jonnu is the best. Happy to drive a tiny bit further just to get a…read morequick chat with him while I make my purchase.

This guy sells after market cheap vapes i'm in the hospital right now because of it. dealing with…read morean infection. I'm trying to find a way to sue this guy. his stuff always seemed sus. everyone stop going here. bad business selling fake vapes.

Great selection, nice location right by Pike Place Market and the employee who helped me - i didn't…read moreget her name but she had the most awesome purple hair - was so upbeat and welcoming. I'll definitely be returning!

Was sad by how cool it looks then disappointing selection inside :/…read more Tried the "viral" ice cream, knock off k tasted awful, wish they had better quality