Prompt friendly service every time! Quick to reply and not a "one in a million customers" you…read morehonestly feel like you're important and a #1 priority! Had ADT for going on 3 years now and love them!

Rick and direct protection security are some of the most efficient company I have met in a while…read more If you're doing your research about who's the best company to buy from you won't go wrong calling Rick. Good service Honest dealings Good deal Fast and efficient Rick knows 100% of the information and loves to help people. He is the number one local authorized dealer in Stockton. We highly recommend Rick. Support your local companies Support Rick.

Excellent Company used for new security camera system 30 count…read more Definitely, use them again. Joe Eagles is an amazing teammate of Sarge and very professional to my email requests after system has been up and running for for over a year. Great on support after sell you the system. I would hire them again! Billy Lopez General Wood Products gogwwp.com

We've used Intelliguard Security for both our businesses and our home, and they've been great to…read morework with every time. The whole team is professional, honest, and easy to deal with. Sargon was awesome with suggestions and helped point out a few weak spots we hadn't noticed. His quotes were clear and accurate, which we really appreciated. Lilly was fantastic with follow-ups and project management, super responsive and kept everything moving smoothly. Big shoutout to Joe and Matt, who were the real stars of the show. Both were extremely professional, knew exactly what they were doing, and clearly take pride in their work. The end result was clean, well done, and exactly what we were hoping for. Highly recommend Intelliguard Security if you're looking for a team you can trust for both business and residential work.

Bay noticed there was an issue with my system. They called me to see if we could fix it over the…read morephone. We couldn't. They sent a tech out the following day and it was fixed. And at no charge! The tech was friendly, professional, efficient and on time. This is why I've been with Bay for years and will continue to be! Dawn Buhler-Heinricks

Today I had Bay Alarm Representative Installer Emmanuel "Manny" Torres installed a new security…read morecamera at my home. I found Manny professional, patient, and had excellent customer service skills for our video surveillance installation and phone app needs. Outstanding job Manny!

Mike is the man! The Camera Guys installed our system a few years back...and I have been super…read morehappy. But a company show there true colors when there is a problem. Long story short, I was having a problem and I called in. Mike took his time and fixed my problem over the phone. Problem fixed! So glad we went with this company because they care about getting it right! Appreciate you guys...thank you!

I hade an LTS system set up by The Camera Guys many years ago and it's still working great! I…read moreupgraded to better quality cameras recently and requested a service call. The owner replied to my message within a few minutes and the service call was completed on the same day. Big thanks to the technician Rich for his professionalism and speedy service.

Today is Thursday June 4th 2026 I was on the phone with infinity for 58 minutes talk to two people…read morethat had hard accents and couldn't say my name. All I wanted was to for them to give me the date of when I got the router I have a new printer and it won't catch Wi-Fi and my TV kept spinning I had to go unplug it from the wall and there's times where I'm watching a streaming app and my show would just freeze. The technician is supposed to come out next week I pray he don't take a hour to fix the problem Xfinity you got to do better. Why can't you take money from a prepaid card that same prepaid card it pays for the internet service?

Terrible service and rules Highly not recommend it…read more If I can can do zero start I will definitely do it

I have never seen such an underperforming company. My husband had dropped our son off at school and…read morewhile sitting waiting he seen one of the security guards peeing in the bushes (And yes there is a photo of him peeing). Keep in mind there is a restroom within the library facility. Then takes a 30 minute nap in his vehicle after taking a 10 minute break. Maybe he is a little confused on how the meals and break laws are but that's definitely not it!! Then he went snooping around to look into my husbands vehicle as my husband is sitting in it. Needless to say, my husband spooked him and he nervously walked away. Remember you get what you pay for!!

I would give this zero stars if I could. 11 years ago I purchased an alarm system from ADT. I paid…read morefor sensors for all my windows and two doors, all my entries. This year, beginning last month, I began having issues with one of the alarms going off every time I left the house, like every time. I thought it was my cat, but apparently the sensor was malfunctioning because I woke in the night to the alarm panel telling me something was amiss, and it was supposedly a "low battery" in the sensor that had been going off all the time. I was upset because after I replaced the battery, the problem was still there and I couldn't set my alarm. I called customer service, waited on hold for 20 minutes, and finally got some gal in another country I could barely understand. She wanted to lead me through "troubleshooting" before telling me how to bypass that particular sensor. I had replaced the battery and told her so, but she wanted me to take it out and wait two minutes before putting it in again. I couldn't get the cover off, and she told me to push on the button on the bottom of the sensor. I did, and it broke off in my hand. For the next three hours, I tried desperately to either get the sensor to work or to bypass it, but I couldn't bypass the sensor at all. I also couldn't set my alarm at all. This is infuriating and I pay way too much to have an alarm system I can't arm. On the phone, I got passed from one person to another that was reading, in a foreign accent, from a script of troubleshooting tips and FAQs, but it came down to having to have a technician come out for, they said, $59. This was more than I wanted to pay for a system I'd already paid for, but I couldn't arm my alarm, so he came out today. This is where the ripoff starts; the guy took five seconds to tell me that the sensor was not covered by my warranty because I had "broken it", even though I tried to tell him I'd never even known that button was there and I was told to press it by one of THEIR customer service agents, and this meant the whole appointment was not covered by any warranty. This tech charged $59 plus $184 PER 30 MINUTES!!! At this point, they have you by the short hairs, and I had no choice as I couldn't arm my alarm. As it turns out, that sensor had an error code that could have been cleared up if I'd been able to get hold of anyone, anywhere, with this company that knew ANYTHING about this alarm system. This is not how it was two years ago. Needless to say, I'm done, I'm going to find another alarm system with better customer service as well as better prices. I'm tired of being gouged.

Good job, keep up the good work. You came through when it…read morecounted the most. I appreciate all you have done to make it happen.