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    One Stop Moving & Storage

    4.0 (7 reviews)
    Open 7:00 am - 7:00 pm

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    3 years ago

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    3 years ago

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    5 years ago

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    8 years ago

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    7 years ago

    Wonderful service. Hard working crew that is congenial as well as efficient. I give them five stars gladly.

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    Sentry Storage Solutions - Sentry Self Storage Chula Vista

    Sentry Storage Solutions

    (13 reviews)

    Otay

    Pro tip for future tenants: The most important rule here isn't 'pay your rent' (I did that…read moreperfectly for over 3 years). The real rule is: do not annoy the co-owner, Rachel. I had been a compliant, timely tenant for over 3 years, but that ended instantly because of a bruised ego and a fabricated story. The incident? I arrived at the gate behind a car doing the classic 'move forward a few inches, slam brakes, move forward, brake again' routine. I honked so they would pull up, but they didn't move. I honked again simply so I could reach the keypad. The driver (Rachel, the co-owner) then stopped specifically to lecture me on how to use a keypad I've used successfully for years. Frustrated by her terrible driving and condescension, I replied, 'yeah, yeah, shut up,' entered my code, and proceeded to calmly drive to my unit. Less than an hour later, I received a termination of tenancy email; an eviction notice. When I called to clarify, I was met with a total brick wall in the form of the manager, Jessica. She was incredibly self-righteous, puffed up, and acting like she knew exactly what happened despite not being there. She blindly parroted Rachel's lies, claiming I dropped 'F-bombs' and was aggressive. I did neither. She was the classic 'do as you're told' employee enforcing a vindictive decision. It's alarming how quickly this company will lie to justify kicking out a paying customer just to protect the owner's feelings. I've stored plenty of fragile items here over the years, but clearly, nothing is as fragile as this owner's ego. Rent here at your own risk--just make sure you never honk.

    This company has the worst customer service and on site staff ever! After being here for almost…read morethree years and never once having any issues i am being harassed with emails and phone calls from the "new management" about my tarp touching the ground lol. After correcting the problem and then asking for a printout of the rules and regulations and what section i can find the "tarp policy" i am told that i should know where its at since i signed the contract. Upon further reading of the contract i signed i find no policy about tarps at all. These people will make up bogus rules as they go then complain to the family owner that you were rude and discourteous just so they can terminate your lease for no rhyme or reason. There is no accountability process to hold their ghetto staff responsible for their stupidity and blatant lying as they have a direct line to the owner (Rachel Filippone CEO) who will side with them no questions asked. Ms Filippone and Jocelyn Luciano CFO you should be ashamed of yourselves for employing liars and staff who drive buisness away from your establishment because they dont like being called out on their lies. Voicemails and messages were never returned when left on your corporate headquarters phone number (858-554-1800) proving that this business takes no value or care in long, on time, and consistent PAYING customers.

    One Stop Moving & Storage - movers - Updated May 2026

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