great service and the staff are great thye help with all your questions and property is really cleanread more

When I came into the office, I was greeted by Valeria Garibay. She helped us with our storage and…read morethe paperwork. We were able to move our stuff in the same day if we wanted to.

Great customer service, and quick set up. Same day storage availability. Clean and local to home…read more Friendly staff. Good prices.

Great service. Nice and attentive, answered all my questions. Gustavo was excellent!! Got in on the…read morespecials (3 months) great value. Services provided were exceptional. Thank you

Great customer service! Very helpful and kind clean units and facility easy access to units hand…read morecarts

I have rented space here for years now. I have no prior experience in storage rental, so i dont…read moreknow how to judge in reference to other companies. I can say that in the time i have been here i have always been treated well. Courteous and friendly. As far as being secure... i left my storage unlocked one day and got a call the next day about it.

Great and excellent service. The area and location is very convenient for me. Surely all customers…read moreare happy with your front desk service and assistance. Good job! Highly recommend to friends and family.

FRIENDLY SERVICE…read more Quick and easy move in ! Moving carts available at all elevators

Customer Service is friendly, knowledgeable, and helpful. I was helped by Ruby and she was great…read more Storage facility is clean, safe, and secure as well as open later than other storage facilities throughout the week making it easier to access your things. I got 50% off the first month. Overall a great experience.

The women that work the front desk and friendly and attentive. They answer questions with…read moretransparency. The establishment itself is quite old and rundown. There are no amenities nor climate regulation within the units. The plus is their pricing and they lock in rates for up to 12 months.

They had a unit in the size I wanted on the ground floor. Signing up was easy and the gate entry…read moreapp is really useful. Everyone was friendly and helpful.

I had this unit for less than 60 days and my unit was broken, robbed and stolen from. My whole life…read moreclothes pictures electronics etc was stolen. And they didn't even care. I return 2 months later and they put their own red lock on the unit without informing me and without my approval. Do not rent from these people at this point there just patiently waiting for a lawsuit to hit there desk.

I have no complaints, honestly nothing bad to say. Fair…read moreprices and really good location. I was always greeted and treated courteously and professionally. Had 2 units a 5'x5' and one of the largest... Always clean and accesible.

Everything about Graciela and her assistance with my account and always with a smile!! Thank youread more

Good service by Abraham on a day he was the only employee working. Got me into my unit hassle free…read moreand even walked with me to the unit to personally show me how to enter my code and use my lock. Gave me extra information about using automatic pay since I wasn't already on auto pay. He was very kind and genuinely cared for my customer satisfaction. Very knowledgeable and asked me to call or visit the office if I had any other questions or concerns. Nice facility as well it's very clean and quiet. About a 5 minutes drive from my home and easy to find. The entry and exit gate are accessible by code only. That tells me that the items in my storage unit are very safe and secure. Highly recommend StorQuest for self storage.

Rate will increase after 3 months, mine did by $51. Don't rent with this company unless you budget…read moreextra money for rate increase. They lock you out of your unit if you are 10 days late. Even if it's the first time. Not to down staff, staff is really nice at Chula Vista location and facility is nice, and security is great. Terrible business getting people to move all their stuff in with a decent rent amount just to increase it.

Over the past several years I have needed storage solutions on numerous occasions. I found RSD Self…read moreStorage online and based on the prices I decided to give them a try. Glad I did. The staff here is amazing, constantly going above and beyond. The prices are lower compared to other storage units, and the facility is safe and clean. I highly recommend this storage unit for all your storage needs, you won't be disappointed.

Ronnie was amazing. He quickly got us our storage unit with no hassle. Prices are lower than any of…read moremy past storage experiences. I have recommended this establishment to friends.

Pro tip for future tenants: The most important rule here isn't 'pay your rent' (I did that…read moreperfectly for over 3 years). The real rule is: do not annoy the co-owner, Rachel. I had been a compliant, timely tenant for over 3 years, but that ended instantly because of a bruised ego and a fabricated story. The incident? I arrived at the gate behind a car doing the classic 'move forward a few inches, slam brakes, move forward, brake again' routine. I honked so they would pull up, but they didn't move. I honked again simply so I could reach the keypad. The driver (Rachel, the co-owner) then stopped specifically to lecture me on how to use a keypad I've used successfully for years. Frustrated by her terrible driving and condescension, I replied, 'yeah, yeah, shut up,' entered my code, and proceeded to calmly drive to my unit. Less than an hour later, I received a termination of tenancy email; an eviction notice. When I called to clarify, I was met with a total brick wall in the form of the manager, Jessica. She was incredibly self-righteous, puffed up, and acting like she knew exactly what happened despite not being there. She blindly parroted Rachel's lies, claiming I dropped 'F-bombs' and was aggressive. I did neither. She was the classic 'do as you're told' employee enforcing a vindictive decision. It's alarming how quickly this company will lie to justify kicking out a paying customer just to protect the owner's feelings. I've stored plenty of fragile items here over the years, but clearly, nothing is as fragile as this owner's ego. Rent here at your own risk--just make sure you never honk.

This company has the worst customer service and on site staff ever! After being here for almost…read morethree years and never once having any issues i am being harassed with emails and phone calls from the "new management" about my tarp touching the ground lol. After correcting the problem and then asking for a printout of the rules and regulations and what section i can find the "tarp policy" i am told that i should know where its at since i signed the contract. Upon further reading of the contract i signed i find no policy about tarps at all. These people will make up bogus rules as they go then complain to the family owner that you were rude and discourteous just so they can terminate your lease for no rhyme or reason. There is no accountability process to hold their ghetto staff responsible for their stupidity and blatant lying as they have a direct line to the owner (Rachel Filippone CEO) who will side with them no questions asked. Ms Filippone and Jocelyn Luciano CFO you should be ashamed of yourselves for employing liars and staff who drive buisness away from your establishment because they dont like being called out on their lies. Voicemails and messages were never returned when left on your corporate headquarters phone number (858-554-1800) proving that this business takes no value or care in long, on time, and consistent PAYING customers.