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    One Stop Moving & Storage

    4.1 (8 reviews)
    Closed • 7:00 am - 7:00 pm

    Services - One Stop Moving & Storage

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    26 days ago

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    3 years ago

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    8 years ago

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    8 years ago

    Wonderful service. Hard working crew that is congenial as well as efficient. I give them five stars gladly.

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    Otay Mesa Self Storage

    Otay Mesa Self Storage

    (61 reviews)

    $

    Customer Service is friendly, knowledgeable, and helpful. I was helped by Ruby and she was great…read more Storage facility is clean, safe, and secure as well as open later than other storage facilities throughout the week making it easier to access your things. I got 50% off the first month. Overall a great experience.

    I stored my property and paid for 15.5 years due to military. I just went to clear out once Otay…read moreMesa Storage increased my tiny 9 x 7 unit to $205/month. I unlock my storage and all dead rodents in my unit, rodent droppings and pee, my 50 boxes, rats and rodents chewed through and destroyed all my paperwork, my clothes, my shoes, rodent droppings all in my dishes, in my clothes and shoes, rodents chewed through my extra-strong moving boxes, and also chewed through all my toiletries. Entire management has never contacted me/come by to survey all my property damage, and COMPLETELY IGNORE THIS SITUATION AND ME. Noth facility manager and the office refuse to give me their insurance claim form to file claim to their insurance company for $2500. The facility manager anf staff engage in office gossip, and the staff goes out of its way to make clearing the unit very difficult. There is only one garbage bin for the entire facility, and the garbage and recycle bins stay locked. I have to drag trash from the back of the facility all the way to the front where the entrance is. I waste so much time dragging garbage to the garbage bin all the way in the front in 100-degree weather. All this rodent-droppings and pee exposes me to Hantavirus, and there is no air ventilation in the building. And after all this. Otay Mesa Self Storage has ignored all my property damage due to rodents getting in my unit, but had the nerve to send me a bill? The facility manager dismissed rodents as no big deal because he has rats in his apartment complex where he lives. THIS STORAGE FACILITY IS FALLING APART AND NOT WELL MSINTAINED AT ALL. ONLY ABOUT COLLECTING CASH. This storage unit also has VERY NASTY POLICIES to charge $200 for trash left because no garbage are near to discard trash, and also charge $250 if you leave the facility late. ABSOLUTELY AWFUL BUSINESS.

    A-1 Self Storage

    A-1 Self Storage

    (20 reviews)

    $

    I had a great experience with this storage company from start to finish. The facility was clean,…read moresecure, and well maintained, which gave me peace of mind knowing my belongings were in good hands. The staff was professional, friendly, and extremely helpful throughout the entire process. They made everything simple and stress-free, from getting the unit to answering any questions I had. The customer service truly stood out, and I appreciated how organized and accommodating everyone was. I would definitely recommend this storage company to anyone looking for a reliable, secure, and convenient place to store their belongings. Great service all around!

    We had a 5' x 10' storage unit here for 6 years. When we first rented it, it was about $60/month…read more After 6 years the rental rate gradually increased to $229/month. It just was not economically sound for us to maintain the unit. We called the office, gave notice of our intent to end our rental, received the information and instructions to move out, then rented a U-Haul truck. It took us 2 half days to get everything out, for a total of 1 day. We appreciated that all of our stored items were in good shape when we retrieved them. The unit did not seem to have any vermin in it, nor in our items. The staff here is very customer service oriented. They follow up with any questions, send reminders about things going on at the facility, and they are professional overall. My 2 issues about this location: 1. it never has any carts for moving items in or out of the facility. I believe that over the years, possibly people have stolen them, and the management just will not replace them because it is a loss to the business. 2. The rent went up so much in the past 3 years, rapidly. Otherwise, good facility to store your items.

    Sentry Storage Solutions - All storage units are drive up units with easy access.

    Sentry Storage Solutions

    (13 reviews)

    Otay

    Pro tip for future tenants: The most important rule here isn't 'pay your rent' (I did that…read moreperfectly for over 3 years). The real rule is: do not annoy the co-owner, Rachel. I had been a compliant, timely tenant for over 3 years, but that ended instantly because of a bruised ego and a fabricated story. The incident? I arrived at the gate behind a car doing the classic 'move forward a few inches, slam brakes, move forward, brake again' routine. I honked so they would pull up, but they didn't move. I honked again simply so I could reach the keypad. The driver (Rachel, the co-owner) then stopped specifically to lecture me on how to use a keypad I've used successfully for years. Frustrated by her terrible driving and condescension, I replied, 'yeah, yeah, shut up,' entered my code, and proceeded to calmly drive to my unit. Less than an hour later, I received a termination of tenancy email; an eviction notice. When I called to clarify, I was met with a total brick wall in the form of the manager, Jessica. She was incredibly self-righteous, puffed up, and acting like she knew exactly what happened despite not being there. She blindly parroted Rachel's lies, claiming I dropped 'F-bombs' and was aggressive. I did neither. She was the classic 'do as you're told' employee enforcing a vindictive decision. It's alarming how quickly this company will lie to justify kicking out a paying customer just to protect the owner's feelings. I've stored plenty of fragile items here over the years, but clearly, nothing is as fragile as this owner's ego. Rent here at your own risk--just make sure you never honk.

    This company has the worst customer service and on site staff ever! After being here for almost…read morethree years and never once having any issues i am being harassed with emails and phone calls from the "new management" about my tarp touching the ground lol. After correcting the problem and then asking for a printout of the rules and regulations and what section i can find the "tarp policy" i am told that i should know where its at since i signed the contract. Upon further reading of the contract i signed i find no policy about tarps at all. These people will make up bogus rules as they go then complain to the family owner that you were rude and discourteous just so they can terminate your lease for no rhyme or reason. There is no accountability process to hold their ghetto staff responsible for their stupidity and blatant lying as they have a direct line to the owner (Rachel Filippone CEO) who will side with them no questions asked. Ms Filippone and Jocelyn Luciano CFO you should be ashamed of yourselves for employing liars and staff who drive buisness away from your establishment because they dont like being called out on their lies. Voicemails and messages were never returned when left on your corporate headquarters phone number (858-554-1800) proving that this business takes no value or care in long, on time, and consistent PAYING customers.

    One Stop Moving & Storage - movers - Updated September 2026

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