I took my jeep in for an alignment and scrib helped me realize that my car was going to need way…read moremore then an alignment to fix it, which I expected. But he didn't just stop there, he engaged in conversation with me and help me navigate my next steps in my process. He didn't not charge me anything even after they put in labor to examine my vehicle and see what they could do to possibly help me.

Scribs did an excellent job on my 1968 442 New exhaust,…read morestarter and milled the heads.

I wish I could give them zero star. I went there to have my car a diagnosis, first thing to start…read morewith staff attitude, poor customer service, lazy adults waiting for an easy prey. I asked them to do a diagnose on camshaft sensors and VVT solenoids. They gave me a report about coolant level, tire condition and told me camshaft phasers are improperly installed while a vehicle can run and idle smoothly. The funny thing is they said they got me a discounted quote for $7000 as if I was looking a car from a dealer just to do work on timing chain. I suggested them to look for other easy prey, not me. They charge insane amount of money for what they call a diagnosis to get a report on break fluid level and tire conditions. My advice to customers looking to go there or being referred for them just avoid them at all costs.

This time had my tires rotated, battery replace, wipers replaced, all air filters replaced , and an…read moreoil change. In and out as promised, priced right, no gimmicks or pressure, with services clearly done correctly. Had my tires replaced with them previously, very happy.

Very prompt courteous service. Clean, friendly shop and prices were great…read more Repairs were made on a very timely basis and they were very helpful with my problems

These guys are the Jesus Christ of automobile repair tech, as an out-of-town or who is being prayed…read moreupon by every jerk that's one of the charge me for coffee, Haircut hotel room rooms and any necessity I have desired wow newly in Michigan these fellows came to my rescue like Like stayed, proud honest veterans of the industry with unparalleled automotive knowledge, and I even found out that the tenure of the average employee is even more than five years something you don't see where I come from highly recommended easy parking with an unbeatable pot of coffee. These guys make me coffee then Cracker Barrel, which is simultaneously impressive and sad for the people at Cracker Barrel go see Jim for smiles.

Before they moved to the Saginaw location they were a company that I would recommend in a…read moreheartbeat! But last week they destroyed me with unethical decisions and terrible disrespect! Having a car towed there with a bad fuel pump turned into two repairs on the same part, being stranded near downtown Lansing for hours, and forfeiture of my rent money as well as a new debt I had to dig myself into! First of all they quoted two drastically different prices for the same repair, offering a warranty on a $500 plus job. And no warranty on a $250 something job. My wife made an executive decision and opted for the less costly of the two. When the job was done they did extend a courtesy and picked her up to pay the bill and retrieve the car. While doing this, they told her that the fuel pump had pulled extra amperage from(on?) the fuse box and that it may happen again which will fry the fuse box... Now, any other shop would have, upon discovering this, called to disclose it before doing any of the work get it authorized. I think most people(myself included) would have said no to the repair unless the entire problem can be fixed! They did not tell us about the fuse box or any other problem at all and just worked on the fuse box. So, my wife paid the bill, drove home(maybe a mile and a half), then to a doctor's appointment across the street from Sparrow. After the appointment we returned to the car only to find it having the exact symptoms/problems that made us go to the shop in the first place! No warranty, no guarantee, the work would have to be done again as well as the fuse box AND have it towed back to the shop! Now, between the the two repairs we're looking at paying over $800 for the two repairs PLUS the tow truck that we were told we had to wait for(3 hours)! I did try to talk to him the second time it broke down but he "wasn't there to battle with me." I used to go to the shop across the bridge and was always treated with respect and up front honesty. Then these guys opened shop closer. I really don't think any other shop would have let that car leave their parking lot with such an inevitability looming! I think any other shop would have halted repairs once they discovered the bigger problem and called for authorization either way! NEVER AGAIN FOR ME! I'm sticking with the shop across the bridge(you know who I mean)!

From the owner: When you come to us for your vehicle's repairs, we make it our top priority to take the hassle out…read moreof the process. We offer Free Pickup and Delivery of your vehicle within 10 mile radius. Our customer lounge is comfortable, and clean, we have hot coffee, water, WiFi and cable television. There are several restaurants near by, we will shuttle you to and from the Lansing Mall.

This repair/tire shop is the very best place to do business. We all need valued automotive repairs…read more As I know them professionally and suggest If you want the best repair's available and if you haven't tried them lately, please at my request.. come and see the most improved repair shop in the area.

Professional, friendly and reasonable. Will definitely be back!! I was serviced right away by…read moreattentive staff, felt very cared for.

My sons vehicle went into limp mode on the way to college on the west side of Michigan at 69-96…read moreinterchange in Lansing. He was able to get off the freeway and to a safe spot. It was a Sunday morning. Brought vehicle to Town and Country and left keys in drop box for Monday. We live in the greater Detroit area. Curtis got the vehicle in and diagnosed the issue. Curtis said that the vehicle went into limp mode due to low oil pressure and an oils sample showed metal bits. He said he was not sure that replacing the failed part would fix the car due to the issue possibly caused by the low oil pressure. I decided to not repair the vehicle and scrap it instead. Curtis allowed me to keep it at the shop for about 5 days no issue until I could get my ducks in a row with a scrap yard and a replacement vehicle for my son. He was very understanding of the issue and accommodating. He even gave us a discount on the diagnostic fee he performed on the vehicle! I don't live in the area, but if I did, I would bring my vehicle service/repair needs to Town and Country and Curtis!

I thought I was having battery issues and then was told that I needed a new starter . I called…read moreCurtis and he helped me so much ! He wanted to do diagnostics first before anything else was done . So that is what we did . They were so thorough, honest and he was such a gentleman . It turned out that everything with my van was fine and instead of an $800 bill it was $60 ! While I was waiting he was so kind to me and kept me updated on what they were doing in the garage . Also, for some reason my oil change light came on . He checked that also and said that I do not need an oil change at this time and in another Thousand Miles have that done . So honest ! Thank you so much Curtis ! I appreciate you ! Sincerely, Jo Simkovich

I bought a traverse from Sundance on January 16th of 2026 and at the closing, I was sent to jay…read moremeyers to go over warranty options. I explained to Jay that I had never had good luck with extended warranty's and I wasn't interested. He told me there was no hidden clauses and this was literally bumper to bumper as long as it wasn't normal wear parts like light bulbs, battery, or brake pads. I paid the $2800.00 and 4 months later I have an exhaust issue that was a $400 fix and we were told it's not under the warranty because they consider the exhaust system "normal wear". Should've known better than to trust him and hopefully nobody else will sit down across the table from him and trust a word he says after reading this. In the photo is the part they changed and as you can see, they had to cut the part off. Crazy that something that is "normal wear" has to be removed with a saw. Sundance is only as trustworthy as the snakes they hire and train. Stay away from this hole.

no stars at all im calling a lawyer to see what i can do about a 2018 buck lacrosse awd premium car…read morethat was warranty and bout extra warranty and had it two days before back at sundance shop twice and nothing fixed after way over 2000 dollars in parts i put in it and to be contiued found out the car was purchased from canada and you cant get parts for it at any dealer or any mechanic shops in the us just down right pisst oofff bad sundance cars in lansing suck ass but let's see what our lawyers yes lawyers say