Giving these guys 4 stars, been in there 3 times since the quarantine, 1 time there was an older…read moreguy not wearing a mask, the other 2 times was a young woman wearing a mask. Not 100% sure if they are now wearing masks all the time, but I hope so. Besides that it's a typical convenience store with a gas station. Good selection of stuff, good prices, friendly service. I will edit this review if I think it needs to be edited. I prefer giving people 5 stars, but the mask thing can't be forgiven right now.

Never have stopped in to try this one and it's time. It's a small one and they don't have the big…read morebrewers like the one across town, they have the thermal dispensers you pump. I thought the coffee wouldn't be as good but it is every bit as good as the other store. The store is on the dingy side but both clerks greeted me when I walked in and both bid me a good days when I left.

From the owner: Cumberland Farms is the largest of EG America's convenience and retail brands with more than 575…read morestore locations across Connecticut, Florida, Massachusetts, Maine, New York, New Hampshire, Rhode Island, and Vermont.

On Wednesday, October 9, 2025, I went into CVS on Riverdale Street West Springfield Mass to pick up…read moremy prescriptions. I waited around 15 minutes in line before it was my turn to pick up my medication. Then when it was my turn I waited almost a half hour because they couldn't find my prescriptions. They said they misplaced them!!! I was quite upset because in their profession, misplacing medication is a big no no. So I left with no prescriptions. The medication was very important! It has to do with my depression, anxiety and insomnia!! So here I am this morning with no medication for my depression and anxiety. I would like to see this not happen again. I got no phone call to let me know if they found them or not!!

The CVS Pharmacy on Riverdale has been consistently awful to deal with. Every time I have a…read moreprescription sent there, whether for myself or my two year old son, something goes wrong. They never communicate when there's an issue with insurance, the provider, or if a medication is out of stock. They don't call, they don't follow up with doctors' offices, and they absolutely do not call patients, even though they claim they do. I've had to go in person multiple times just to get updates, only to be given a different excuse each time. The latest example: my OB-GYN sent in a prenatal prescription back in October. It sat unfilled for weeks. I went in several times, and no one could give me a clear answer. Then, mysteriously, as soon as the pharmacist finally called the doctor today, it went through instantly. When the pharmacist called to ask if I still wanted it, she couldn't hang up on me fast enough once I said yes and asked why it took weeks to resolve something so simple. This location is disorganized, uncommunicative, and unreliable. If you value your time or your health, I strongly suggest using a different pharmacy.