A worker hit me here as I was leaving, and I made a false judgment of trusting him when he said I…read morecould bring it back here and he would fix it. The boss of this place was completely uncooperative and unprofessional, acting completely oblivious to what had happened the entire time ( I assume to protect him ) and shockingly enough, the worker who hit me no longer works there.

Been bringing my car here for about two years now. The owner is very nice AND speaks English (which…read moreis hard to find in El Paso). He also guarantees his work which is a plus in my book.

Lack of itemized receipt: The receipt I received did not provide a clear, itemized list of parts…read morereplaced, labor time, or applicable charges. This prevents me from understanding exactly what was performed and why the cost was so high.What I paid was a dealerships cost, so your better off going to the dealership.

I can't recommend Carfix enough! I have a 2023 Hyundai Palisade, and if you know this car, you know…read morethe battery is tucked under a structural brace that makes it a pain to change. I first went to the dealership, and they told me it was going to be an ordeal--quoted me over an hour and a half just to swap a battery! I took it to the team at Carfix instead, and they were incredible. They didn't make a mountain out of a molehill; they got right to work and had the new battery installed and the car ready to go in less than 30 minutes. Professional, honest, and lightning-fast. Save yourself the dealership headache and just come here first!

Brand new location so I figured I'd give it a shot. $38 for a basic oil change but it comes with…read moreair in the tires, a vacuuming and window washing, as well as hinge lubrication. Staff was friendly and courteous, I was in and out in about 15 minutes.

Always great customer service. Fast and easy to get an oil change. Very convenient when you have…read moretwo kids with you. Highly recommend when you don't want to make an appointment somewhere and wait 1-2 hours. Quick in and out drive-thur make it so easy for myself.

I had an appointment set-up in early September for a diagnostic. I was told that I would get a call…read moreabout 4 hours prior to the appointment to ensure that day/time was still good for me. I never received a call nor did anyone show up for the diagnostic. Today is October 1st and I'm still waiting.

From the owner: Tired of Tow Trucks, Waiting Rooms & Not Knowing Who to Trust?…read more Say goodbye to the stress of car repair. At 915Wrench, we bring the mechanic to you — at home, work, or wherever you're stuck in El Paso. No waiting rooms No surprise fees No shady shops Just fast, honest, expert service From oil changes to major repairs — we fix it right the first time, with upfront pricing and clear communication. We’re not just mechanics — we’re peace of mind on wheels. Call now (915) 344-7444 or Book online at 915wrench.com 915Wrench – Auto repair made simple, honest & stress-free.

Awesome Reliable shop. Quality service unmatched in El Paso…read more I recommend it to all my Contacts.

I really wanted to give this shop a higher rating but after my second visit, I just can't seem to…read morejustify coming back or recommending this place to people I know. I took my cars here twice hoping the second visit would be better, but I just didn't have the best experience. I used to work on fighter airplanes so I enjoy maintenance work and I do most of the maintenance on my vehicle to save money and because it's fun. There are times where I take it to a mechanic because I don't have the time and/or some jobs are easier with two or more people. My most recent visit to RBG was on July 3rd, 2023. I had taken my car to get it looked at because my spark plugs were fouling and I was thinking maybe it skipped timing, but figured it would be good to have a second eye. So on July 5th, I had called in which they found that my 3rd injector was stuck open. I had brought them another injector to replace it along with oil and an oil filter to change the oil. Then they told me the fourth injector was also leaking and they would order me a o-ring kit and said it would arrive on Friday, July 7th. On July 7th I called and they told me there was a delay on the part and it would arrive on Monday July 10th. I called on July 10th and told me it has not arrived yet and that it would be here tomorrow (July 11). So I called again on Tuesday July 11th and they told me the part arrived but the technician working on my car had to go on leave for personal reasons and that he would be back on Thursday (July 13th). My thought process was "Why can't they just have someone else put the o-ring on the injector and test the fuel pressure and for any fuel leaks?". I didn't understand why they would make a customer wait so long for a job that isn't too demanding and if there was a reason to hold off maintenance for that job (ie they are busy or they're short on staffing) I would think they would give a reasoning, but I didn't receive any of that. On Wednesday (July 12th) I called at 2 pm and they told me they were just about to get someone on my car, but I had told them to hold off on doing any work and that I would just get the car back. I went to the shop around 4 pm to pick up the car and I had a tow truck on its way since I didn't have a fourth injector. The vehicle was not ready for me. I thought I gave them plenty of time to button everything up but I guess not. There was still missing hardware so I just told them I would cancel the tow and get it tomorrow. The next day I pick up the vehicle and pay. They charged me two hours of diagnostic and 1 hour of labor (remove and replace the one injector). The oil change wasn't done so they didn't charge me for it (I didn't understand why this wasn't done when it was in their shop for that long). The removal and replacement of 1 injector was $100 worth of labor which blew my mind because it's literally just 2 screws that are in front of you and the connector. It takes less than 5 minutes probably, but their system charges 1 hour of labor. I ended up paying over $330 and my car was in their shop for 7 business days for one fuel injector o-ring. Overall: I think Jesse is really cool and Jonathon is an awesome mechanic, but the business model here just doesn't provide the best guest experience. I was really hoping I can take my cars here for when I don't have the time to work on them myself, but I will just have to clean up my schedule to allow more time to work on my own cars and look elsewhere for a better shop when I don't. 1.) I feel like their billing system takes advantage of customers (Billed $100 for 1 injector and its 1 hour of labor, I can understand half an hour), but that's just insane. I'm picturing someone looking at the screw for 25 minutes each before actually removing them. 2.) They don't prioritize long term guest experience at least I didn't get that after two visits. They kept my vehicle in the shop for a simple job. 3.) The lack of communication is subpar. I feel like they can do better communicating rather than have a customer continually call them to get updates. Receipts attached from both visits.

Daniel was very helpful. He answered all my question and kept me up to date on my vehicle. I will…read moredefinitely bring my vehicle back if I need other services.

Don't answer calls and try to take you for every penny. Avoid this establishment. Tried to hold my…read morebrother-in-laws vehicle for multiple weeks without telling him when he would get it back or when the part they supposedly "ordered" would come in

The communication is amazing with clear details of what to expect! Prompt responses and the ability…read moreto bring my own parts really puts this shop above the rest.

Donald the owner and his staff are always friendly and answer any questions that I have, very…read moreknowledgeable crew. Great reliable work. I recommend for auto service and auto upgrades/tunes.

His number got disconnected, doesn't answer my txt/calls.i went yesterday around 11 and the shop…read morewas closed, every time I show there's a different mechanic

Had issues with getting certain parts situated with my AC blend door but this shop got it squared…read moreaway fast great people ill for sure be going back to them for any automotive repair.

First off, their receptionist is the type of person who loves to irritate you with stupid…read morequestions. Either that, or I am giving her too much credit because she's actually just stupid. She invites possible customers over and does not schedule them or let anyone know to expect you after she assures you that she will. For having scriptures printed on their receipts, they are the most dishonest mechanics I have ever dealt with. I took my vehicle for a simple alignment. They charged me over $120. I get a call saying that the camber will be an additional 250+. I declined and told them to align it without the additional cost. They went out of their way to adjust the camber to an extreme degree. So much so that the front end was vibrating on the freeway after 60mph. You could actually see that the bottoms of the wheels were tucked inward about 2 inches. It has never been that way. The wheels were not straight at all. Instead of doing it right they sabotaged it to an extreme degree thinking I would come back and pay the ridiculous prices for a simple $89 alignment which should already include Camber, Caster, and Toe. Careful, they will sabotage your car if you don't agree to pay their outrageous prices. DISHONEST. Using bible scriptures on their quotes/receipts to try and convince you of their honesty. TRASH. I will tell EVERYONE I KNOW TO STAY AWAY. You have been warned.

Sam and Vanessa are the biggest blessing! This shop saved me from being stranded in El Paso after…read moremy water pump went out from a trip back to Houston from San Diego. My family and I were in a panic after this traumatic situation until we found Jays automotive! They ordered the parts and got it fixed all in the same day to get us back home. Excellent customer service excellent quality! If I could give 1000 stars I would. I could never thank them enough for going out of the way to save us! Thank you so much Jays automotive! Keep up the great work!

I really like the service. The technicians are very helpful and knowledgeable. You stay in your…read morevehicle and they give you a drink while you wait. The service was quick and they didn't trying to upsell me anything even though I'm a woman. Other places I've gone to have done this so I was impressed that they do not do this at this shop. Definitely recommend!

I have been here 2 times already and both time service has been outstanding…read more I came in for an oil change and it was quicker than any other place I've been to. They put new windshield wipers on, inspection, and oil change in less 30 min. I came in for another inspection and all bays were full. Only 1 person ahead was waiting for an inspection as well and we were out in less than 20 mins. I did not have to make any type of appt. either times. The staff was very friendly and professional. I will definitely continue to return.