I only go the UPS store for the return of items through the mail. I ordered a formal dress online,…read morewhich I do not recommend. It was sequined dress. Before I could try the dress on, sequins were bouncing off the dress. Not a good sign... In addition, I did not like the way the dress fit overall. So, I decided to return the dress. Many stores used to have free shipping and free returns. Well, now days, many stores still have free shipping but no free returns. I had to pay $5 to get return labels to ship this dress back. In the big scheme of things, this was not too bad (some stores charge $15+ for returns.) I went to the UPS store with my QR return code and literally, in seconds my return was made. He also gave me a paper copy of my transaction. In addition, I had my left over taco bag in hand and he said I could use a trash can that was hidden underneath a counter. So, super nice of him given that I did not even asked for a trash can. Excellent experience at UPS...

I have been using this location of the UPS store for awhile and one good thing about it is that it…read moreis very rarely busy. I like to call it my secret UPS store. It's a great convenient location, too. But I had an issue with them this morning that I have to share. Their website lets you create print orders to pick up in the store and I used it because I needed copies. They said the copies would be ready this morning, so I stopped by. The shop attendant told me their website doesn't work so my order was not only not ready but it was not even in process. He said I could email it but there is an additional fee to send it that way. Don't take orders online if you can't process them. The shop attendant was so unapologetic and literally walked away from me while I was still talking to him, trying to understand the situation. Don't call yourself a print shop or copy place either if you're not going to fulfill the service. Very disappointed.

Just finished my move with the guys from French & Son (one of which was the owner). In all my years…read moreI have never come across such pleasant, efficient & helpful movers. These guys went above and beyond I can hardly believe it. If you need moving help & they are available, do yourself a favor and book them.

Nice guys. They were very reliable and hard working. It was great to know we had someone to do the…read moreheavy lifting.

Rodney and his crew were excellent. He was so gracious and kind: That's what stood out first, just…read morea really humble, nice guy. Then, they were prompt, efficient, understanding (we were kind of a mess), and fairly priced also. We were happy to pay these guys. I highly recommend them. Thanks Big Movers!

From the owner: Choosing our professional moving & junk removal company means opting for an stress-free moving…read moreexperience. We pride ourselves on our exceptional customer service, ensuring that every step of your move is handled with care and professionalism. Our team of experienced movers uses top-quality equipment to protect your belongings, and we offer competitive pricing without compromising on quality. Unlike other companies, we provide personalized moving plans tailored to your specific needs, ensuring a smooth transition to your new home. Trust us to make your move efficient, safe, and hassle-free. As a professional company, we require a deposit and a signed agreement to secure our services.

We stopped by the U-Haul store today to refill a propane tank. With the expected storms arriving in…read moreAustin later today, it was quite busy but the employee filling tanks was nice and helpful. I spent entirely too much time at this U-Haul location after the Feb 2021 ice storm that caused significant damage to our home. Staff was always been wonderful, kind and helpful. Always busy so as a customer, remember to arrive with patience!

Came to get a propane bottle filled. Very easy and convenient, paid at the pump so I didn't even…read morehave to go inside. Price based on pounds of propane filled rather than a bottle exchange at the grocery store. Much better value for money! Staff were super nice and helpful.

Update on April, 7, 2026…read more Last Saturday, I received messages from Nick at the customer service center. He first expressed his sincere apologies for the experience I had, and then he tried to better understand the situation in detail. After learning what had actually happened, he acknowledged that this was not the kind of customer experience their company aims to provide. He was very proactive in stating that they would make things right. Today, Monday, I received a follow-up call from Nick. He showed a very positive and proactive attitude in trying to resolve the issue. Through our communication, we were able to reach an agreement. What I would like to highlight is that Royal Moving & Storage Austin and their customer service team truly make you feel that customers come first.

My movers were pretty good. They were fast and efficient. Took a star off since we had to change my…read moreoriginal move date due to a shortage in movers, and arriving late. Otherwise, they were great.

Scheduled at the last minute. We had 4 people on the job. It took longer than we expected but tram…read moreworked until it was done without complaining.

From the owner: Moving doesn’t have to be stressful. With Easy Moving, you get a team that’s as friendly as your…read moreneighbors and just as reliable. We move everything—your furniture, your knick-knacks, even that old lamp you swear you’ll fix someday. We’ve got a perfect reputation for a reason: we treat your stuff like it’s our own, making sure everything arrives safe and sound. Let’s make your move easy and maybe even a little fun! Call us at 512-240-9595 to schedule your move or get a free quote today. Let us make your move easy!