I'd give it a zero if I could. Management is no help. Out right lied about cost. Free phones cost…read more13.75 per month. Do not go there!!!

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

sad to say I have never done a review before, that is how upset I am. Dee should not have a job, on…read moremultiple occasions over the past year she has been very rude and gave me and a family member huge attitude!!! I'm sure I'm not the first to say something about her! as I stated it's so bad that I'm leaving a review for the first time in my life! I have never been talked to or treated so poorly ever before in customer service! unacceptable

Outstanding customer service from Nick. He explained all my options so professionally, saved me $,…read morethoroughly answered all my questions and was so personable and professional. Highly recommend their store and service.

Recently got a new phone here. I were asked to leave a review for the sales rep that helped me but…read moreI wasn't told where to leave it so thought I'd leave it here! Tommy Sinkfeild was a big help and was very friendly. Going from an android to an apple phone was a lot of work, but he made it easy. Thanks!

The AT&T here I wake is always staffed with people who like to put you first. I have been to other…read morephone stores, even ones owned by AT&T in other areas, and I will say none compare to ours here. I have never once had a bad experience here and I have walked into that building with some whoppers! I won't forget my most recent visit, I was looking to upgrade two phones on my plan. There was a new girl there who immediately walked over to me. She asked what I was in for and when I told her I swear her eyes lite up... i immediately thought oh boy here comes the commissioned sales attempt... but no. She asked me what I had in mind and we sat down and she went over that product with me, never once trying to up sell. I knew about the product and she seemed happy I did my research before coming in. She got me exactly what I wanted and thanked me for my patronage. When I left I felt good but also ashamed that I doubted her integrity when we first staring talking phones. She knew her stuff and never tried to up sell, she had her customer's wants first! And honestly I hope this review can serve as a recompense for my doubt. This store is full of amazing people!

Great friendly service! They helped me with all my needs! Will definitely send my friends to…read morethis location!

After being a U S Cellular customer, since they merged with T Mobile, the service was HORRID! It…read morewas an auto switch, no choice. After the switch, they service was almost nonexistent. Went from full use to emergency call only. No regular calls, no internet data. Not acceptable. Ended up changing carriers. It took 2 hours to finally get the transfer codes from them. Their customer service was a joke, nothing but a run around. If you need service in Northern Wisconsin, go with someone else.

I brought in both my iPhone and iPad cuz (long story short) both were locked while trying to change…read moremy password. Heidi took control of the iPhone, provided a temp password, and - both devices were off and running - in under 5 minutes.

T Mobile - RUN THE OTHER WAY !!! PISS POOR CUSTOMER SERVICE Just spent 45 minutes talking to 5 YES…read more5 different people and not one of them are able to address the problem I'm having with a wi-fi portable box that I lost somewhere I need the account canceled and shut off. My solution is to turn it over to my attorney and stop the payments from my bank. So if you want a headache like this, just sign up with T-Mobile, don't say I didn't warn you.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.