I have several long-term friends that come here to have work done to their cars along with myself,…read morewe've all been coming here for a few years. The drive to the shop for any of us literally passes dozens of other shops. I can easily find mechanics out to rip me off, that'll let me drive away in a 2 ton vehicle set to fall apart in a week on the highway or better yet not know what they are doing and cause more damage. The last thing anyone in NY wants is another bill, driving in NY streets whether an aggressive driver or not it's obvious these cars take a beating. At the end it boils down to if: you want some one to sell you and sail you along? Or some one that fairly addresses areas that need attention the most? I'll continue to come here, while the staff are decent folks and owner is very personable the real value is when I am able to drive off with those guys in the rear-view in a car that is notably in much better shape.

I've lived in the U.S. for almost 20 years and I've never encountered anything like this. I asked a…read moresimple question about whether they offer brake system calibration services. Instead of answering, the front desk person slammed the table, got extremely angry, and made me feel like he was about to get violent. His eyes were full of rage, and he accused me of being disrespectful, even though I was polite and calm the whole time. I didn't insult or question his skills--I just wanted to know if they had the capability. Instead, he told me to go back to whoever changed my brake pads. The aggression was so intense that I felt genuinely threatened. This was an awful experience, and I cannot recommend this shop to anyone.

Unprofessional, Hostile & Deceptive Behavior by Manager "Eric" with Retaliation by Ownership…read more I went to this AAMCO location with a broken rear differential. When I initially called to ask for a rough estimate, Eric said he could not provide one without seeing the car, but reassured me that the inspection would be free. He was also oddly flirty with me on the phone, which I found inappropriate but shrugged off. After the inspection, they quoted me over $7,000. When I declined, Eric became aggressive, condescending, and emotionally manipulative. At one point, he even threatened me by saying, "This is on a recorded line." I calmly explained that I had no issue paying for the inspection and even offered to, but he made a scene, only to turn around and say, "Our parking lot is full. We don't need the money!" If it wasn't about money, why the hostility? Later, I called back to speak with the general manager about the issue. Unfortunately, that turned out to be Eric. I then simply asked for the corporate phone number. This clearly implied he was the problem. He refused to give it to me for four minutes, repeatedly asked who I was, and even put me on hold to look up my phone number, presumably to intimidate me. He continued refusing to provide the number until I pressed him further, at which point he gave me a fake number: 1-800-526-0401. He claimed it was printed on my paperwork. It is not. That number is also not AAMCO corporate's. Eric even admitted he knew I was calling to file a complaint, confirming that he was deliberately trying to block me from doing so. This is textbook complaint suppression. Yelp reviews show other women have reported similar treatment from Eric going back at least six months. This points to a clear pattern: gaslighting, intimidation, suppression of complaints, and deeply unprofessional behavior. And then came the retaliation. I never asked for the owner's number, but shortly after hanging up on Eric's threats, I received a call and text from Jon (the franchise owner), saying, "It doesn't get any higher than me." That alone was deeply concerning. He inserted himself immediately, not to apologize or investigate, but to intimidate and control the narrative. I had never contacted him directly. For the owner to jump in unprompted, minimize the issue, and falsely state that there was no further recourse is not just unprofessional, it's retaliatory. I've filed formal complaints with AAMCO Corporate and the Better Business Bureau and will escalate this further if needed. What happened to me is not just about a bad business interaction, it's a pattern of retaliatory abuse and a refusal to take accountability. Avoid this location at all costs, especially if you are a woman. You deserve honesty, professionalism, and respect. None of those things exist here.

Update to previous review, shop owner John called and we came to a compromise making things right…read more Would recommend this place!

I went to Dave at Lee Myles with Subaru CVT transmission oil temp issues. Dave was patient and…read morewent through my concerns and questions. A few days later the car was fixed. At pickup I was informed of other issues I should keep an eye out for. The price/cost was extremely reasonable, way lower than what the dealership would have tried to pull on most customers, myself included. The business itself is full service centered around its expertise in transmissions. Dave the owner runs the place as an old school reliable honest business, no middlemen, no sales managers and tech reps. When you take your problems to the shop, you're talking to the owner whom happens to also be the expert. He's very patient, that goes a long way for most people whom know nothing about cars.

Thank you Dave and Reuben for giving me peace of mind when my car was misbehaving. I've had my…read moreChevy Tahoe fixed by Lee Myles a few times and they have always done an awesome job. I highly recommend this business and trust them. They are fair and honest. Thank you

Fast responce, provided competitive pricing via text. They seem to be very organized, and have…read morenice small waiting room. They did for me a breaks job to my full satisvation. The only issue that I had with them that they are adding a surcharge for credit card payment.

From the owner: ¡Confía en expertos! “Trust the Experts”read more

DISHONEST SHOP!! I…read morehave brought my car to Josh (owner) back when he was working out of a backyard garage on Merrick. It was a honest shop back then. Now that he has expanded h his business to Franklin Square...seems like customer service has gone down the toilet. He is not on site anymore and won't speak to customers even if there is a disagreement. There is a young guy behind the desk that seems to be running things now. I had an unfortunate encounter with him where he lied about calling me to approve services to my vehicle that I did not approve. I just wanted my brakes and rotors changed and that was confirmed when I dropped off the vehicle...only to be forced to pay for an extra tire rotation ($50 -while tires were already taken off already for brake job!) and coolant top off ($20) that was not pre approved (I had the tires already rotated that same morning at the dealership with an oil change!!). I understand that miscommunications can happen, but don't lie and tell me you called me to approve the extra services!! I have no tolerance for dishonesty!! PLEASE AVOID THIS SHOP AT ALL COSTS!!!

They don't know what they are doing they rip you off!! They forged my signature on invoice, and…read morelike idiots they submitted it..Charged me $2,900 for a AC.. did the work 2 times (they kept my car for over 5 days.. they tried to charge me for the same service again!! AC still not working!! Taking them to court for my money!! DON'T GO TO THEM!! I filed a police report for forging my signature!!

Took my ml500 to a shop in queens and they did horrible work. I had to find another shop quickly…read more When i arrived the shop was clean and in a Nice area. The work was done quickly and thoroughly. My old parts were with my vehicle when i picked it up. Very trustworthy, straight to the point no bs. Very recommended and will be a repeat customer.

I would definitely recommend Auto PHD They fix a very…read moredifficult electrical issue On my BMW They told me the choices I had in order to repair My car up front They fixed my BMW when all others failed to fix it Their shop was flawless and in order The waiting room was very nice and clean and comfortable These guys definitely will take care of your car And fix it right and I Had a good experience with them it felt right I'll go back to them in the future!

I was recommended this establishment through a friend. I have 1999 Subaru Forrester, the owner…read moreBoris recommend a comprehensive transmission system check which determined that I had several codes, one of them being a slipping transmission.The recommendation was to remove and rebuild the transmission. The price was reasonable especially during this time. after two days my car was ready and ran great. I like to thank the mechanics and owner for their honest hard work.

I brought my car in for a transmission evaluation after being told by the dealer that the…read moretransmission needed to be changed. I was given a fair quote to have my transmission rebuilt, and after a week, I got my car back. Unfortunately, the vehicle has a strange swooshing sound, and after two days, I brought it back. I'm hoping it will get fixed. For the cost of car rentals and the price of the rebuild, I'm starting to think that the new transmission was the most cost-effective option. I just wish they had told me that from the get-go.

The chief mechanic Gary Demma has been taking care of my automotive maintenance SINCE 1992. HE IS…read moreHONEST AND EXPERIENCED and does a very good job for a very reasonable price. This company has one of the best reputations for fixing problems that may seem difficult, however, if you are in need of keeping your cars performance up to date, I recommend this company HIGHLY. Honest Mechanics are not expensive they are priceless. If the work gets done right and lasts for a long period of time how much is the price you paid. Honesty Integrity, and Experienced! Definitely a place to keep as long as you can.

I own an '08 MB R350 with 225k miles on her - I found Gary and AAA-1 transmissions on YouTube! His…read moredetail, knowledge and methodology really separated him from ALL the transmission shops. Great service, great people!! If you need transmission work, call them - it's worth the drive to have peace of mind from a reputable business

Had a dash cam, front and back, installed by Splice. Great…read morecommunication by e-mail, including unit recommendation. High quality and super clean installation. Had a follow-up question later on which was attended to promptly. Great experience all around. Recommend Splice highly!

I cannot stress enough how great Dario is. Super professional. Top top top notch. Came to my place…read moreand installed a sub and amp. Great price. Great install. Great guy. If you're installing car stuff and you don't use Splice you're making a huge mistake. Already lined him up for the next install- dash cams in all the cars in my family.