Bought Pacifica passage locks. The younger guy says they are special order. NEVER did he say these…read moreare not returnable for any reason!! So now we have $150 of useless door locks. I called BHP the maker and they will take them back from HU with a restocking fee that I was willing to pay. HU STILL WOULDN'T TAKE THEM BACK. Go elsewhere. Don't use this business

From the owner: We specialize in decorative cabinet hardware and have an amazing selection on display as well as…read morehaving our entire inventory on our website. We are happy to help you find just what you are looking for and will make recommendations based on years of experience if you need advice. We have many hard to find items that you can't find anywhere else. We have door locks and bathroom accessories too.

I came here to get a house key cut and the man at the counter was so kind! I will definitely be…read moreback, great local hardware store where the employees really care about their customers!

Great location everything that you're looking for in a hardware store . Experienced employees. One…read moreof Toledo's Best places to find what ever it is that you are looking for in household items.

I've been here on several occasions when I've needed home related solutions and have always had…read moreexcellent customer service. This time was no exception and I received exactly the personalized service I've come to expect from this store. This is a seemingly small store that is larger than anticipated because it extends far beyond what can be seen from the parking lot. Most importantly, it has the best customer service of any home improvement store I've ever experienced. I have been given great guidance in the past with paint and cabinet pulls. This time I was in need of wire to keep a wooden fence closed shut, as the gate would frequently open due to weather conditions or kids having fun. My concern was keeping the fence gate closed so we could let our dog out in the yard without concerns about her escaping from an open gate. Andrew listened to me carefully and helped me through the whole process of selecting wire and a lock to ensure my dog would be safe. I really appreciated that he was professional, practical and helpful. Thank you Andrew! I truly love this store and find the customer service far superior to what you would encounter at one of the major big box home improvement stores. I have also found their prices to be fair. Highly recommend!!

New owners have expanded their selection, and unfortunately have expanded their prices even more…read more.. . Recently stopped in after they took over and shopped several items I was interested in - 1/4" plastic compression valve was $14.99, almost double price at Homies. spark plugs I used to get for $2.79 are now $4.89, 6" Crescent adjustable wrench $24.99 - usually $15 or less anywhere else. Even a simple foam gardening kneeling pad was nearly 20 bucks for something that looks like it would be sold at a dollar store! Local hardware stores have always been a treasure, in my opinion, but these huge prices hikes make it much harder to shop here - unless it's an emergency or something small like a random nut or bolt.

Guys are great! Assessed a massive sink drain clog and leak. Both worked very hard and replaced all…read morepipes, upgrading my 60+year old pipes to PVC. They worked around my 3 dogs and me the nosy home owner. They made almost no mess and gave me a very respectable bill. I would always recommend The guys at Howard's hardware and Plumbing.

This doesn't even deserve 1 star. The water is off at my house & the man who answered the phone was…read morerude and offensive. Apparently they have enough business they don't have to be courteous on the phone or need my business.

My husband is building a home addition. He's done a lot of remodeling and worked on a lot of…read morebuilding projects, but this is by far the most ambitious project he's ever done. We decided to go through Gladieux because of the personal service we knew we would receive. We are so thankful that we did! They have been right there helping every step of the way. They know us by name when we come into the store, and it's obvious that they really care about our project. We might have gotten a few better deals at a big box store, but there is no replacing the customer service we have received from Gladieux.

This place fell into the trap of being a contractor center for many years. If you walked in the…read moredoor and were not someone they knew, usually a contractor, you got little attention. Not to mention the inside of the of the store was not set up for the average customer. I reluctantly went back this past weekend looking for a new hedge trimmer and was amazed. The help was phenomenal and the store has been transitioned into a very user friendly place with many updates. I used to avoid this place but not any more.